AAA - Military Cutoff Rd

Jay did in an amazing job coming out after hours for a tow. Not only was Jay very professional and great at his job, he is very personable and a great conversationalist for the duration of the tow. One of those services that you wish you never need to use, but if you do, you hope that you get someone like Jay. Great guy, great job, and is an obvious asset to this company. Thanks again for everything you do buddy. Andy

My vehicle was vandalized New Year’s Day and in the most frustrating/stressful situation both guys from AAA and the woman who dispatched them were extremely friendly and sympathetic to my situation. The first truck they brought wouldn’t get my car out of the parking lot and I assumed it would be hours before the next one could come but they were there in under 30 minutes. Yesterday, they were fast, efficient, and friendly and I could not be more thankful for all the people who helped.

I recently purchased a used car from a local auto sales shop that turned out to be a LEMON. I went to several auto service centers in Wilmington for estimates that were almost $5000! These guys at AAA were so sympathetic with my situation and repaired the car for 1/2 the price AND a with a 3 year warranty! Everyone I spoke with at this AAA were super nice, very knowledgeable and did the work in only 24 hours. Highly recommend!

Very good customer service. Went to get my International Drivers License and they took my picture for it as well. In and out in about 20 minutes. Always go to this place for my travel needs. Next is to renew my passport.

My experience here was spectacular! The boss named Jay was very kind and made sure I was able to get my car serviced in a timely fashion. I struggle finding honest and reliable mechanics/car shops being that I am a young female who goes by herself. The mechanic that worked on my cars name is Kyle and I would definitely recommend anyone to Kyle for any car repairs, services, or needs. He was very knowledgeable of all cars, showed me exactly what he was talking about, and provided top notch customer service. He was able to service my vehicle and earned my trust and respect due to his honesty and kindness. He was very honest about what needed to be fixed rather than giving me a list of things that are wrong with my car that don’t actually need to be fixed to get my money. AAA on military cutoff is extremely dependable and have good people working for them. Jay is the guy to talk to and Kyle is the mechanic to go to for any future car needs!

Worked with the staff at AAA on Military Cutoff this week. They were so friendly, helpful, and knowledgeable about the services we needed to get our business car back on the road. Thank you!

I've been member of AAA since 1992.I have never gave AAA a review.they deserve a good one,believe me.so many times they save me from harmsways.so far so good.I was a single mother of 2.and allways felt confident that they one call away.got married and adopted 2.when we put all our finances together my husband,no only took over the bill,he make sure our kids were included till they were ready to go on their own.now we retired/empty nester,traveling all over this beatifull USA of America.wont change a thingTHANKS AAA.Terri Benbow

When Jeep overheats in Hampstead, there aren't alot of choices. I had it towed here mid Friday afternoon. It needed dealer parts. I got it back on Saturday afternoon. They're a little pricey but better than the dealer. Easy peasy for an inspection too.

Again is awesome for trip planning and assistance, great staff. You can get an international driver license here too.

Brought my daughter's older Honda for repairs, Jay was fantastic with the description of problems and repairs needed. His approach was reasonable and practical, and he saved me some money with warranty work. Given it's an older car I know where I'll be bringing it for future service -AAA Care Care Military Cutoff.

Manager Jake, his tech & assistant's quality of services performance was great! In addition to the 9-28-22 early AM service appt for oil change / rotation / diagnostic, etc. and front windshield wiper blades replaced, my car towed due to engulfed smoke from underneath hood was returned to AAA Care Care Center. Installed new oil cap + tow at no charge. During both appts, early morning & towing, awaiting customers commented about AAA long standing & exceedingly satisfactory service.

My dealer couldn't accommodate me for 2 weeks but AAA was able to get my service scheduled (online no less) as soon as I wanted it. They were faster and less expensive than my dealerships and AAA used synthetic oil while charging less than my dealership does for conventional oil. I have used them several times now for simple and more complexed repairs. They have always done a good job for a fair price. Glad we have them near by.

So we were visiting Wilmington and about to leave to Beaufort to visit my Aunt and our Red Brake light came on....called...Hardy was so kind and told us to bring it in so he can look at it immediately....ended up needing some repairs....he took us to our rental and came to pick us up....made a hard time into a bearable time....thanks guys!!!

Recently got an oil change, technician took photos of CV axle.. Needed replacing.. 170k miles.. Okay, Took 4 hours, paid our way to and from using uber.. Had a great time at the mall. Plus, comes with 2 year warranty. Could not get that kind of warranty anywhere else that we checked. Overall great people, great experience.

My car broke down on the way to vacation. I had it towed here and the people here are very friendly and accommodating. The courtesy shuttle is a great convenience as well for lunch runs and such. Their coffee is even decent. Great experience from what could have been just a horrible day.

Took my car in for my state inspection as I have done for the past couple of years. All of the staff are extremely helpful and hospitable. They have a well appointed waiting area where I can even bring my dog! Definitely recommend them for any service. I also just booked a trip with one of their travel agents...again, extremely helpful and hospitable. Great job all around!

This AAA center is very pleasant to work with. When I called to make an appointment to have a leaking tire checked, they offered to transport me home while the work was done. When it was finished they picked me up. The repair for this tire was very reasonable. This is the first time I've taken my car there for a repair and I plan to return there again.

I just wanted to put it out there so everyone could know these people who work here or extremely nice and helpful I do not have AAA no longer but had issues with my tires I came in and they helped me immediately air up all my tires didn't charge me or ask me for anything everybody was very kind I would 100% refer them to anyone and I believe I'm going to reinstate my AAA

This was the most amazing car technician place I have ever been to. From checking in, to driving away their service was 100% spot on. My car had quite the number of issues so when I dropped it off the woman behind the desk made sure she had every detail. When looking at my car they found another issue(s) and called me with how much it would cost so I could give the 'okay' before they started working on it. Additionally, they found congealed belt conditioner that this poor gentleman spent hours cleaning and didn't charge me for the extra labor. During the time my car was with them I called 6+ times to make sure everything was okay and Matt kept me updated every time. Honestly, I was TOTALLY satisfied and recommend AAA Carolinas to anyone with car issues because they definitely took care of me.

Excellent service and the quality of their work is unmatched (IMHO). I get a better deal being a AAA member and that's another PLUS. I feel like this group goes above and beyond to ensure customer satisfaction. I have been doing business here at the Landfall location since it opened up a few years ago with no regrets! Check-it out :-)

Back again today! (7/24/19) got me all good to go on NC State Inspection & repair/replace a defective wheel lug nut @ no charge! (I did provide the part). AAA rocks-it...IMHO!