Sanders Automotive

I've been going to Sanders Automotive for years now with my various cars.

This time I got a ceramic coating done on my (new to me) 2014 Lexus RX350.

You see, I brought the Lexus in for a pre-purcahse inspection (which I recommend everyone do before buying a used car) and the tech Adam Herndon went over the vehicle in detail.

He explained everything that was wrong with the car, which was basically nothing, and everything the previous owner had done to maintain the car, that made it a smart purchase.

Because of Adam's guidance, I knew I could purchase the car knowing I was making a safe decision with my money.

Even though the car is 10 years old, Adam explained to me that it had been kept in a garage the whole time and it was in such good shape that it was worth investing in the ceramic coating to keep the paint looking good for years to come.

This is not something I normally do, but this is the nicest car I've ever owned so I gave it a shot and boy, I'm glad I did.

The car looks freaking amazing!

If you're looking for good mechanics and good detailers, I highly recommend visiting Sanders Automotive.

Thanks Adam!

I highly recommend Sanders automotive, these guys define professional. Great communication and the quality of work is top notch. Thank you guys for the work you did on my truck. Will definitely be my go to in the future without a doubt.

I did not have one specific shop that I went to with my car, and then had major brake work done. I realized the need to have a single, quality shop and a relationship, and chose Sanders. They were GREAT, and HONEST, unlike the dealer (Mazda). Recently I had a significant engine problem that required immediate attention - Sanders priced that fairly, did other important work, and got it done pretty quickly. Shout out to Bucky, the primary person I worked with, and to Chris.

I recently had the pleasure of visiting Sanders Automotive Repair for some much-needed repairs on my vehicle, and I must say, I was thoroughly impressed. From the moment I walked through the doors, it was evident that this establishment exudes professionalism and a genuine commitment to customer satisfaction.

First and foremost, the staff at Sanders Automotive Repair are true experts in their field. They possess a wealth of knowledge and experience, evident in their ability to diagnose and address the issue with precision and efficiency. It was evident that they genuinely care about the well-being of their customers' vehicles and take pride in delivering exceptional results.

The level of customer service I experienced was top-notch. The team at Sanders Automotive Repair was friendly, attentive, and went above and beyond to ensure I felt valued as a customer. They took the time to explain the repairs needed in a clear and understandable manner, patiently answering all my questions and addressing any concerns I had. This level of transparency and open communication instilled a sense of trust and confidence in their abilities.

What truly sets Sanders Automotive Repair apart is their dedication to quality. The repairs performed on my vehicle were of the highest standard, leaving no room for complaints. The attention to detail was remarkable, and they even took the initiative to check and fix some minor issues that were not part of the initial repair, without charging extra. Such integrity and commitment to customer satisfaction are rare to find in the automotive industry.

Another aspect worth mentioning is the state-of-the-art facility and equipment at Sanders Automotive Repair. It was clear that they invest in the latest technology and tools to ensure the job is done efficiently and effectively. This, combined with their skilled technicians, allows them to tackle a wide range of repairs and maintenance tasks.

Lastly, the pricing at Sanders Automotive Repair was fair and reasonable. They provided a detailed breakdown of the costs involved, ensuring transparency and eliminating any surprises. Considering the exceptional service and expertise I received, I felt that the value for money was outstanding.

In conclusion, I cannot recommend Sanders Automotive Repair highly enough. Their expertise, professionalism, and commitment to customer satisfaction truly set them apart. If you're looking for an automotive repair shop that goes above and beyond, look no further than Sanders Automotive Repair. They have earned my trust and loyalty, and I will definitely be returning for any future automotive needs.

Twice now I've had a car have a random problem near this place. I pull up and they are so friendly, welcoming and excited to be at work and work hard! Such great customer service. I need to switch to them permanently for all my car maintenance.

Highly recommended.! They dropped me and picked me up, while my car is in service. I just dont know if I should leave a tip. Their customer service is above and beyond. I love how they let you feel so welcome and answer all questions and doubt. Thank you very much!

Barry & Jennifer are down to earth honest and friendly folks. Barry used to work for Toyota and has provided excellent service for our Highlanders, Camry and Lexus over the 5+ years we’ve been seeing them. They will refer out when the job is beyond their expertise or something they don’t do like alignment. Highly recommend them for your vehicle service needs.

Decided to give Sanders a try after my current shop couldn't accommodate me in a timely fashion. I had heard good things about Sanders but I am always apprehensive with repair shops. I have many years of experience with car maintenance, including things like engine swap in my younger days. I took my wife's car in for a transmission fluid change and a coolant fluid change. I knew it needed some other items, but they could wait. I wanted to see what 'new' items they would find. The shop called me a few hours later just to let me know that the brake fluid was dark and needed to be changed too. This was a true statement and the only new item they told me about. I really appreciated the honesty and although that is a job I can do I had them change that fluid too.

Had my car detailed there today. It always looks great .
Great people .

Established and many years of combined mechanical expertise throughout the shop, always family oriented and friendly to the local community. Come out and support this local business!

Our car got a flat tire while driving to a funeral. We were right around the corner from Sanders and despite having several mechanics out sick they were able to fit us in so we could still make it to the service.

Sanders’ staff was understanding and caring throughout and we cannot put into words how grateful we are for their help. We live in Chapel Hill and will be recommending Sanders to friends/family

We loved our experience with Sanders Automotive! My older car started making a strange noise and Sanders was so honest and told us it was in our best interest to get a new car rather than pay for expensive repairs. I was sooooo grateful for their honesty!!

Friendly people and good service! I got my car inspected there by chance, and it was the easiest and fastest inspection I have ever had. I liked it so much that I scheduled my next car repair with Sanders. I am sure I will be just as satisfied with the experience!

Im pregnant and really emotional about everything so when my car started acting crazy and I was calling around and everybody said nope we can’t help you this guy said bring it in Monday and ill see what we can do and if they aren’t a bunch of life savers I dont know who is … they say all super heroes dont wear capes mannnn I really appreciate you guys soooo much

Excellent, outstanding customer service and turn around time. Our car was taken back immediately upon arriving for our appointment and the waiting room / interior of the shop/ building was super nice and pleasant to wait in. Significantly nicer than most shops waiting areas. The service was completed and our car was ready for us in half the time I expected and we quickly and easily checked out with the friendly and competent front desk clerk / admin. This was my first time here at Sanders and I'll without a doubt be a long time customer from now on. We had a perfect experience in regards to what one could ask for in a visit to an auto repair shop and I'm very happy to have found them. Another plus for them is that when our car was finished, we didn't get a long list of things that we should have fixed. I am able to run pretty deep diagnostics on my own car and I was aware that there weren't any other issues I needed to worry about and it was super refreshing that they didn't load us up with a bunch of recommended repairs or services like almost every ither shop has always done. I'm sure I'll be a loyal long term customer at this point. They really set a new standard for auto repair shops and I couldn't ask for more.

Heads up to future customers:
The pic on Google shows the old shop. Their new shop is located directly in front of the shop shown on in the 1st photo, directly across the street. The new shop is a very nice, new building and the pic should really be updated because the new shop is a super nice and inciting building.

The BEST car shop in all of Pittbsoro!
Excellent pricing on my Mazda and even more excellent work. This is a shop where you’ll never have to worry about feeling unknowledgeable about cars because they’ll explain everything to you.
And Lisa at the front desk is a sweetheart. Thank you Sanders!

This is our new spot to bring our vehicles. We have had two shop visits (2 different vehicles) and both have been handled in a way that inspires confidence, we are in good hands. Thank you Sanders team for keeping us rolling and I hope this review helps bring in some business!

I've had nothing but great experiences with the team at Sanders Automotive. To date, i've brought three different vehicles for various service requests. The most recent was a full engine replacement. I brought my Tahoe in for a diagnostic on an engine clicking noise that both myself and the technician suspected was a stuck lifter. This is a common problem on these motors with a lot of wear on them. But, I also new that this motor had been exposed to oil starvation and the filter contained a lot of sludge when I changed it.
We agree to go into an investigation into the head with the clicking lifter and see what was up with the hope that it would only be a replacement of the lifters on that side of the motor. Frankly, I was not hopeful that this would be the case based on my knowledge of how the vehicle was maintained prior to me getting it, but I appreciated the team's approach to check that first before committing to other work.
Rob gave me a call shortly later to inform me that the he found lots of sludge in the area under the valve cover and that the rocker arms were lose. The push rod tubes were also showing a pattern which indicated they were wearing in an incorrect fashion - all signs of oil starvation and subsequent wear on the valve components. At this point, he was hesitant to continue because, righty so, he wasn't sure what condition the remaining valve train was in the engine. After discussion, I opted to replace the engine as the vehicle is really good shape for its age.
We were out of town the following week but Sanders completed the full engine replacement ahead of schedule and on the budget they quoted. So far the Tahoe has driven great with the new motor and I look forward to working with Sanders again for any automotive needs.

Fast, friendly, affordable, and transparent. I don’t know much about cars and sometimes feel condescended to by mechanics, but not at Sanders. Rob was kind, informative, and even saved me a good bit of money when our former auto repair place tried to sell us work we didn’t need. When we came back to Sanders for work we thought would take hours, we got our car back the same day even though we were late for our appointment. This place is a real gem and we’re lucky to have found it.

These guys are great, and I highly recommend them