NTB-National Tire & Battery

Had a nail in my tire and these guys were absolutely amazing. So timely and they kept me posted throughout the process. Everyone I talked to was super helpful and nice. I would highly Recommend this spot for anything related to your tires. Very helpful and affordable as well. Highly recommend!

Great experience. Joseph, Zach and Dan were incredibly helpful in diagnosing my sister’s battery issue and they even installed it for her right on the spot. Great group of guys. Very helpful and professional.

I recommended this place to a friend the other day, and realized I forgot to write about my experience from back in March 2023.

I was having a terrible time as it often is when you blow out your tire. Everything from my insurance to the tow truck was incredibly stressful. However, I still remember Zack, and as a woman in an incredibly vulnerable position and who knows very little about vehicles had an absolutely seamless experience.

The location is very convenient and they were able to squeeze me in last minute on a Sunday after I had called 10+ locations in Harford County. However, I work awkward hours, so I was never available during the store hours and I didn’t know what to do. Zack.. although he was new… offered several suggestions and was able to form a plan to retrieve my car. I also felt the prices were fair, he didn’t try to convince me that I needed more work than I needed, he explained things very well, and I was able to pay for everything over the phone.

I never was able to show my appreciation in person, but I truly felt cared for and I’ve been suggesting this place purely because of Zack’s exceptional customer service.

Thank you again!

If I could give this location more than 5 stars, I absolutely would. My car broke down halfway through a road trip and I was able to make it to this NTB location. When I arrived, James was beyond EXCEPTIONALLY helpful. Despite them being very busy, they quickly diagnosed the problem (turns out my alternator bit the dust). He assured me that they would be able to fix it that day and that I wouldn’t be stranded. James, Zach and his team came through, repaired my car and I was able to safely make it to my destination that night. A HUGE thank you to this crew for their hard work and commitment to excellent customer service. 10 stars out of 5!!!

I had my suv washed today and they found a nail in my rear tire. I called NTB and went there, glad they are open on Sundays
Jason looked at tire and had tech come out and look. It could be patched.
Fortunately, after testing the tire, it didn’t have to be repaired. They were quick, professional and honest. Brought tires from them with my other vehicle. Definitely, go here, they are the Best!!!!!!

Took car here asking for an alignment, they called me back and said it just needed to be balanced. Which is significantly cheaper. Honest and actually trying to help the customer. I will be doing all my business here now for my cars.

Great experience. They kept me updated while they worked on my car so that I knew what was going on. The work was done quickly and was very affordable. Staff was friendly and good at communicating.

Wow! Such impressive service! Had a tire problem at 5 pm and they evaluated and had me repaired and out of there in less than an hour. Super kind and efficient. Amazing!! Thank you!

Joseph was wonderful to work with. An error was showing in my quote when I dropped off my truck for my tires, and he fixed it quickly. I would recommend!

Joseph. and Zach could not have been more accommodating. Every experience I've had here has been wonderful. I highly recommend them!

NTB saved the day for me! I had an appointment set up with another company that cancelled my appointment without notifying me. I went over to NTB and not only were they able to fit me in same day, but they also helped coordinate retrieval of my tires and got the service done in their quoted time. Outstanding service and I will choose NTB over anyone else from now on!

We had a flat tire and the team at NTB took care of us immediately. Couldn’t have asked for a nicer and incredibly helpful staff. Highly recommend them for all tire repair issues you may have.

Came in to NTB with no notice and without an appointment, at close to closing time no less, to get a tire repaired and they fit me in without issue. I was out the door in 25 to 30 minutes, while a competitor where I had appointment at said it'd take an hour and a half to get it done. Highly recommend the National Tire and Battery team on Baltimore Pike in Bel Air, MD.

Consistent quality services! Scott, thank you again for the excellent service and support! I have utilized this location for years with our Ford Escape and Toyota 4-Runner. You can count on Scott and his team to take good care of you and your vehicle.

Very good customer service at this location. Wrong tires were installed and was immediately corrected the next day.
I purchased Michelin Defender LTX M/S.
Sales Associate Scott Beyerling was very pleasant to deal with.

NTB saves the day!!! While packing up for vacation I noticed a screw in my tire. Despite being a very busy location on a Saturday, they made the effort to get me in and out very quickly without an appointment. Highly recommend

Scott and Joseph are great, actually the whole staff is great. They are very friendly and prices are great , highly recommend them for all your car needs

Great store, Joe took care of me and gave me a great price on my tires and brakes. Will be back for the other brakes.

David was really helpful and didn’t charge me at all for removing a metal piece hanging from under my car. The whole shop was friendly and helpful, I love this NTB.

I’ve been getting all of my vehicles serviced at National tire and battery “previously merchants” for the past 10 years. The reason I keep coming back is the professionalism and their quality of work. Zack was professional and courteous as always, and the mechanic Joe explain to me exactly what my vehicle needed . I would recommend anyone who needs car service to go to NTB in Belair, Maryland.

Stephen Thompson