CubeSmart Self Storage

Michelle was truly great and welcoming. She explained everything for me during my visit. Awesome customer service.

Just left cubesmart and the ladies that work there are awesome. One of the best places on the Westbank. I have rented from 2 other places in the past that was horrible. If u are going to rent a storage go there. Keirra helped me out and she was so kind and friendly really appreciate both ladies customer service.

Chelle was very helpful and professional. She was able to help clarify questions with great answers and or solutions. It been an honor.

Michele was nice and helpful and she has the office smelling so good.

Their unit are nice and clean.The desks clerk's work. Were exelants .

Very easy to get started and very reasonably priced! Thank you so much in my time of need

Michelle was excellent she showed me everything I needed to see advised me of all details as well. I appreciate you thinks for making finding my unit a breeze.

The customer service was excellent and the manager was very welcoming.

I have used a number of stores places, but the people at this place are friendly without being all the bearing

Very nice and have knowledge of the business.

Very very helpful and patient. Office staff had awesome hospitality. Thanks again.
Sharon T.

Thanks for a great service Ms Michele

Michele an Sarah where great they where very helpful with what size cube I should get to meet my needs.I would definitely recommend a friend property was very clean..

Michelle was very kind and gave great customer service.

Michele is beyond helpful and knowledgeable in her role. Willingness to help with all my questions about the storage facility and the area. Very pleased with my service here today and will recommend to all Military families stationed here.

Highly recommend to place to others. The manager customer service is a 10. She makes rounds to make sure our cubes are safe and very hands on to help you find things to help you move your stuff easier. Price is very affordable. Thanks Michelle

Booked on line to get the discount promo that was going on. I immediately received a phone call to confirm. Then I received a follow up call right before my move in date. Customer service was great! Everyone was friendly and smiling. Registration was quick and easy. I highly recommend this place to anyone that may need a storage.

It was fast, easy and informative. I've never had a storage so Karla (manager from another store helping out) showed me different sizes and explained pricing. She had a positive attitude. She made sure to follow Covid policy by only allowing one person insidd at a time but kept checking to make sure the person waiting was ok. Would recommend.

Update: I went the next morning around 11 to get a bigger size and no one was in the office. I went to my storage and their lock was still on my storage. I kept calling and left messages. I waited 40 min and had to go to a different company because the movers were finished. She called me back around 1 asking if I still need the storage. I was understandably upset. After requesting a refund I was told their policy is to email the district manager then wait for him to email back. Not Sure what was being emailed or why. I then received a call at 4 saying if I returned the lock I BOUGHT from them I can get a refund in a few hrs but if I do not then I would have to wait 2 weeks for a check in the mail. Why do I have to return my property to get my money back?! 🤯😡 Make it make sense! Currently waiting for the district manager to return my call!

Michelle was very helpful and nice.

Rented a unit online and went to the facility to finalize the details. Mr. Kentrell Roberts was very helpful and answered all of my questions. He walked me to my unit, showed me how to operate the locks and the lift, and he helped me secure my padlocks that i purchased from the facility. Overall, my experience was GREAT!