First Florida Insurance

I want to thank Lisa Pleasant who assisted me today to help me understand a form I received from my homeowner's insurance company.

I know it's not easy having to speak to and help frustrated customers all day long. But Lisa was patient, friendly, and informative. Not being treated like an idiot goes a long way!

Kudos to First Florida Insurance for hiring a stellar employee. She is what keeps customers coming back. :)

It’s so nice to find an insurance agency that not only has saved me $ but also has such a wonderful group to work with too. Brenda has always quickly answered any questions about my home owners and auto policies. They offer lots of options for coverage from multiple well known insurance companies. Their quotes on my boat insurance will also save me money as well.

Thank you to Madonna for her help getting me switched to a better company for my homeowner's insurance and getting the whole process completed in a day. It's always a pleasure working with her both on my mom's new coverage and on our auto policy as well.

After a horrible experience with AAA for my homeowner's insurance, I reached out to Heather at First Florida at the recommendation of my aunt. She was very efficient and professional. I'm so grateful she was able to help me.

I've been a customer of First Florida Insurance for over 13 years and I have home, auto and life insurance with them. I have always been extremely pleased with the quality of insurance and customer service, especially when I've had to file a claim. The team jumps in and goes above and beyond to resolve. I can't recommend them highly enough!

Lisa was extreamely pleasent & waited while I ran to my car to get my billfold ! Someone I would enjoy dealing with again .

Madonna Clarke is wonderful!! Her work ethic is impeccable. In addition, she is patient and kind.

Excellent help, even if they do not carry that policy. So very helpful.

Madonna gives the best customer service! She is always very friendly, knowledgeable and helpful.

Is superior Customer service very informative Wouldn't choose any other insurance company

Madonna is amazing attention to detail and very helpful

They were very knowledgeable and courteous.

Madonna was great to work with.

The customer service is very nice.

The representative was cordial and very helpful.

Great experience and great rates and great people

Simply the best.