Terry's Plumbing

We just had Terry’s plumbing to our home to take care of a plumbing problem. Terry was prompt to arrive, knowledgeable, professional, courteous, and with a very bubbly and friendly personality. He was reasonable in price and I would hire him again. Highly recommend Terry’s Plumbing for all your plumbing needs. 5 stars!

Terry's Plumbing to the rescue, again! Terry and his staff quickly scheduled a time to install a new water heater. Josh did the installation and was efficient, knowledgable, and patient while explaining the process and answering questions. He also went out of his way to go get a drip pan that we had asked about. We've been using this family owned business for quite some time and they always do quality work at a reasonable cost.

Derrick and his assistant installed our new hot water heater and had to repair multiple other issues. I am very happy with their work. Thank you!

Had an issue with my shower, they were able to come out and CJ took care of the issue quickly and the cost was very reasonable..... this is my third time using this company. Excellent service from Jeremy at there call center to CJ quick arrival... if you don't you Terry's now, you'll use your hem later..... great job....

They were very pleasant to talk to told him what my issue was it's not something that they would handle but they recommended someone local definitely will use them in the future

Always great to work with. Responsive. Professional. Honest. Highly recommend.

Fixed the problem. On time

So bad I had to file a complaint with BBB. They did not even respond to that. The BBB recommended I contact a lawyer. See BBB response below

Dear :

This message is in regard to your complaint submitted on 1/16/2019 against Terry's Plumbing. Your complaint was assigned ID 13329198.

The Bureau has closed this complaint and noted that the business did not respond to the complaint.

This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."
The text of your complaint may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.

If you wish to further pursue the issue, you might contact a legal advisor or the Attorney General's office.

Please feel free to contact us with any further questions.

Regards,

Lisa Hartman
The Better Business Bureau