Advanced Air Home Services

I couldn't be more satisfied with the service provided by Advanced Air today. The Service Technician, Pete, was professional and arrived on time. I truly appreciated how he took the time to explain the issue and the solutions clearly. Additionally, he even recommend some tips to maintain the unit to avoid problems in the future.

I highly recommend requesting Pete for your AC service needs . 5 star customer service! My home is cool, and the HVAC system is running smoothly.

We had a leak in the wall and Advanced Air Home Services came out within 2 hours to fix the water line. My husband was a plumbing contractor his whole life a very critical about others doing plumbing work. He came into he bedroom where I was with the dogs to tell me that the plumber really knew his stuff! I’ve never heard him compliment another plumber! When I came out to meet him and pay the invoice, I was pleased to find Greg Moore to be very polite and accommodating to our needs. I will highly recommend him and this company to anyone! Thank you!

I called three companies to compare services and service response time. Pete Ruiz arrived within an hour of my call. He was informative, professional and very courteous. I am very pleased with the services provided and I signed up for their maintenance program.

Pete Ruiz was absolutely amazing! Very professional and timely. Knowledgeable about my system, and got it set right for my home to be cool in this crazy Florida heat! 10/10 would recommend!!

Contracted Advanced Air to install a new Lennox air handler system. From sales to installation our customer experience was excellent. Technicians Cameron and Chris were outstanding professionals who quickly installed our complete system, cleaned up the work site and took the time to explain the operational details. It’s refreshing to see technicians who take pride in their work!

Matt did a great job tuning up my generac generator for the upcoming Hurricane season . I've been using Advanced Air for over 5 years, with no complaints.

Pete R has come out a few times for us and is super friendly and knowledgeable! Great staff and all around service from the scheduling team, Pete, and Riley :)

We had an issue that needed attention immediately due to timing. Joe A at the office was able to get us a tech quickly. Lisa was amazing! She fixed our issue, explained the problem, and verified that everything worked prior to leaving. Thank you Joe A & Lisa for being so awesome! We greatly appreciate you both!

Had them do a check-up on our ac. Pete Ruiz was knowledgeable and did a great job
Would highly recommend this company and technician

We were pleased with Advanced Air in New Smyrna Beach, and now in Palm Coast
Technicians are polite friendly and knowledgeable.
Good pricing and offers
Highly recommendl Advanced Air.

I have used their services for many years and always be pleased with them. I also have called them for emergencies when my A/C broke down and they quickly took care of the problem.

During my scheduled tune up on my system, technician Pete Ruiz, found a problem with the switch and replaced it. He was extremely knowledgeable and professional. Even showed me the old part and what was wrong with it. I appreciate the excellent service and would recommend Advanced Air & Heat in Palm Coast to anyone looking for a customer focused company.

Our new heating - A/C units are up and running !!!!! From start to finish this company was great.... Josh went over everything with us and answered all our questions about the company and the product. Larry and Shane installed 2 days later and were also very informative about the functioning and the product.... Professional, friendly and FAST !!!! Thank you all ....

Your new customers .... Bernie & Jim

Update - 10 months down the road. We returned from vac. and our a/c was not working. On a Sat. late afternoon. Called and someone came out. Was in a rush, got the ac running, said it was an FPL issue and asked for the service charge fee. I was confused with what he did and why the charge so I deferred payment till I contacted the office on Monday. Spoke with Maryann and Dawn and they agreed there was no service charge as we were within our 1 year guarantee of no labor charge. Dawn also listened to my concern about the unit and sent Josh out to do another inspection. He took the time and effort to check the system and reassure us that all was in working order ... Thank you very much... It reinforced my confidence in choosing this company ...

Ethan and Harrison did a fantastic job relocating and installing our new system. Great quality install.

Michael M was super helpful and friendly. Helped to explain any questions and how to keep the AC running smoothly. He provided Excellent customer service and went above and beyond. We will definitely be asking for him again in the future! Great job!

What a great company!
We had Pete here and what a kind man! We will be sure to use this company for all of our air conditioning needs! Thankyou Pete!

I rarely write reviews, but the excellent service provided by Josh and Pete at this company is truly significant. They were thorough in there diagnostic inspections involving all four of my heating and AC systems, inspected vents that presenting airflow issues outside of our home, cleaned the furnaces and AC units, inspected the aging status of my exterior AC units, repaired the ceiling access trim, repaired a wire affecting the performance of furnace blower, replaced air filters with Merv 5 pleated filters, and brought thermostat parts to consider upgrading our home. They worked on my home like it was theirs, climbing three stories multiple times with ladders in hand. Advanced Air should be proud of these employees. They have my complete business going forward.

The first tech didn't do his job rite the 2nd didn't too but the 3rd tech Pete Ruiz was on point and did the job rite. Excellent work Pete Ruiz.

I recently had the need to replace my water heater. Paul went through all the different options for tankless water heaters and we decided on one that fit my needs. The water heater was ordered and an installation date was set up. Paul arranged the entire instal (with the electrician) and came prepared ON TIME and ready to do the install. The install was done very professionally and works amazingly (as he assured me it would). I would recommend anyone looking to replace a water heater contact Paul and discuss your options. I can guarantee you will not be disappointed!

This is my second mini split system installed by AA. Great experience both times. Highly recommend this company. Highly recommend asking to have Ethan install your unit.