NAPA Auto Parts - Gilchrist Auto Parts

The customer service I received at this location was absolutely phenomenal...!!! They were the only place in town that took the time to listen to my issue and helped me find the replacement part for my truck. The knowledge of products and the kindness of everyone in the establishment was absolutely fantastic. I highly recommend this location. Thank you for being the best in town...!!!

Nick there is a great guy who knows his stuff. He's helpful to customers, he's prompt, quick, and efficient. He goes above and beyond for customers and for the store. A man came in and ordered a part that could no longer be ordered or obtained. He had the part at home in his garage and brought it to the person the next day. He took a delivery after close to make a disgruntled customer happy.. off the clock. He takes pride in his job and knowledge of the business. He has even gone in on Sundays, when the store is not open, to help customers in need. Hes a shining star in customer service and there needs to be more like him. I hope his pay reflects his performance for this company. Other than that this location can tend to be very sloppy with inventory. Sometimes getting the wrong parts in boxes. The prices can be good.. and then they can be outrageous. The owner, Josh, is very kind and also goes above and beyond for the customer. However, there are a few unprofessional bad apples here.

Nice store. I was able to get my cabin air filters for my Kenworth on my visit. Reasonable pricing, and helpful pleasant staff

Counter guys an gal are great they will go out of there way to help find what you need .lots of common commercial truck parts . I check here first for are parts we need .

Was trying to change the oil in a diesel motorhome and needed a specific tool, guys all put their heads together to find a solution. Great job!!

Wow is all I can say the best place to get heavy duty truck parts never a issue in 10 years I’ve been going gilchrist truck parts and even the auto side is amazing too

Good service and knowledgeable. My kids like coming here with me because the workers give them ice pops in the summer and little flashlights and hats!

Great parts store! Almost always has what I need, rarely do I need to order anything.

Best service, knowledge is great, have many odd parts in stock. Love these guys!

Great helpfull people, great place to get big truck parts

Friendly and knowledgeable staff. Always have the right parts. Best Heavy Duty Knowledge in the area.

Cool people not really happy on the prices but that's the trucking industry but they are very very helpful thanks

This is the best Napa for all your automotive and HD truck parts. The employees are outstanding.

Pretty sharp guys working here, good inventory and a lot of knowledgeable people behind the counter

Sonia can find anything you need the problem is finding which store she's in that day LOL. Great place

Great bunch of people. Quick to checkout excellent experience.

Use more book and less computer to find my hard to find parts

Great guys.wont leave you hanging

These people are friendly and they know their stuff definitely recommend

Good folks that know parts . They wont waste your time with " maybe this is it "

Customer had incorrect part they went above and beyond and swapped out out brought it to our shop for them Thank You!