Toyota Direct - Parts Department

The 2 gentlemen in the parts dept. were amazingly helpful. I needed a transponder key to replace mine that broke off in ignition otherwise I would have to buy fob & key then have Service do the codes on it....almost $600! David went beyond what I expected to help me not to have to go this route & gave me 2 other options since fob still worked. Toyota Direct will definitely be my choice for service now due to this experience. Thank you again David for making my day. 😊

Amazing service 100%

Helpful, responsive and friendly staff!

Llegue a este lugar , donde hay un montón de polvo y escombros, te dejan ahí parado más de 20 minutos sin tener más nadie en espera, para no buscar la parte que buscas porque ellos deben tener el vin number. No volvería a este lugar a salir lleno de alergia y tos de tanto escombros de construcción 🚧 para no ser ni atendido.

I arrived at this place, where there is a lot of dust and debris, they leave you standing there for more than 20 minutes without anyone else waiting, so as not to look for the part you are looking for because they must have the vin. number. I would not return to this place only to leave full of allergies and cough from so much construction debris 🚧 to not even be treated