Ernest Landers: Allstate Insurance

Ernie was polite, professional, knowledgeable and extremely responsive. I had him run auto quotes and he treated me like I was a long time high end client even though we have no history. I ultimately ended up placing my policy with my existing carrier for reasons other than price and Ernie. In any case, he and his agency deserves recognition.

Ernie Landers is the most superb, accommodating, helpful, patient, friendly, knowledgeable, etc. etc. etc. insurance agent that anyone could hope for. Can't rave about him enough I am so appreciative of the service he has provided for property and auto insurance. No agent before has come close. Thank you Ernie... Joanne

Nice and easy to work with

Accommodating

My grandma and I had a terrible experience. First, we couldn't geta hold of our local adjuster for months. We found out she had fled the area with all our money and never applied our discounts. Allstate just brushed it under the rug and never reimbursed us,just told us we had a new adjuster. I have never spoken to this adjuster just his half wit assistant Matt. Every time ask to talk to the adjuster he claims he's not there. Matt has set up claims and rentals and given wrong advice at my expense. I found out after he shouldn't have and they said I would have to pay for the rental he set up. It was so upsetting that Enterprise Rental felt so bad that they gave it to me free of charge because they knew how ridiculous that was for allstate to do. They also told me I HAD to use them for a claim but then made me do the ground work to communicate with another INS company who's party was at fault. They then kicked me off the policy and have been threatening my little old grandmas insurance if she didnt remove me. They are using the claims that Matt started up against me. Most of the employees do not have answers but also don't try to help find them. They are so rude. I recently worked with Nationwide and SafeCo and they have been a God send. Amazing.