Family Pools North

They are genuinely nice people. Throughout the entire process of building my Crestwood pool, they answered all my questions while being extremely nice and helpful the entire time. Thanks Jonathan and everyone else at Family Pools North!

Best decision I made was to call Family Pools. From picking out my pool to construction, I worked with Bob Whitney and he gave me exceptional service. He always kept in touch with me to let me know each step of the process and when I needed to get permits. Bob was also very quick to return my calls or texts, even on weekends. Ken and the team of guys he worked with were all very nice and professional. I felt confident I was getting an excellent quality pool and it looks fantastic!

It was a pleasure and a good experience working with the Family Pools North management staff! Dave and Jonathan went out of their way to make sure I was happy with our pool installation. There were some challenges and disappointments along the way. I have to honesty say, they always were willing to make the customer happy in the end!

Thank you for your commitment and follow through!

Had a pool installed from Family Pools and continue to bring water to be tested and purchase needed items at their store. Fantastic experience all around. Dave and Jon have been patient with all my questions, always get back to me, and I’m very happy with my pool purchase and install. Highly recommend.

Family Pools North is outstanding. We had our pool installed by them a couple of years ago. They went out of their way to explain every detail of the process to us. When we had a situation with our liner the following year they were super accommodating and helped to resolve our issue so that we lost zero swim time that summer. They go out of their way to be helpful. Any bad reviews by anyone either means they person is a troll or no matter what they do they're not satisfied because these people know how to treat their customers right. Our family highly recommends them. We wouldn't go anywhere else for service or supplies.

These guys were A++ in my book, did all the could to keep me happy while i waited for my pool to come in and kept me informed throughout the whole process. From Jonathan, to Dave to Tim and his crew.. Amazing people and so happy with my Crestwood pool. Even the little hiccups didn't feel like a big deal because these guys took care of it on their end as much as possible. Thank you to you all!!!

Family Pools North has given us exceptional service. They are available to answer questions or perform water testing. But more importantly, their service is second to none. We were unfortunate in that we incurred winter damage to our pool; Dave was out to the house several times to address the issue and to make sure we did not lose a day of swimming this summer. I heartily recommend Family Pools North if you are in the Kingston area.

Great service, great price! Very nice people. They always take time to help me when I have questions (even silly ones) because we are new pool owners.

Best pool people in the business. Had to bring in my filter motor and they had it repaired perfectly within hours. Just in time for 90 degrees!

Jonathan their manager is my go-to pool expert. He has solved every pool problem i have had, is very friendly and has gone above and beyond to get me what i need.

Love family pools north. They installed my pool. I don't go anyplace else for my pool needs. Super friendly very professional great people and price. Highly recommend.

Their staff is so good!!!!!! The have been taking great care of me for 12 years and always have a great experience.

Fantastic advice for maintaining my pool chemistry.
The prices for the pool chemicals is actually lower than Wal-Mart or other stores, and they're vastly superior.

Everyone at Family Pools is friendly, knowledgeable and helpful. They have opened, closed and maintained our pool for over 5 years, and their service is top notch!

Super helpful and friendly staff. They go above and beyond. Prices are great as well.

Always friendly and helpful. They will test your water for free.

Staff very knowledgeable and super fast friendly service

They were super helpful and very nice!

Great service, always friendly and extremely helpful.

THE BEST !