Firestone of Lisle

I was panicked today about a tire pressure alarm on my car. Ivan and his team took immediate care of me and showed me how to reset my tire settings without any charge. As a woman, it made me feel so safe. Unbelievable service and quick! I will go to them from now on,

They did their best to evaluate the problems with my car and didn't charge me am arm and leg.
Very friendly and helpful with resources to help my situation. They were recommended to me by my neighbors.

First time visiting and dropped in on a Sunday afternoon for a routine oil change. Service was fast and friendly. Ben let me know about some additional services I should consider but didn’t pressure me like other places do. I took advantage of their coupon and a windshield wiper change. Everything was done well and I’ll be back for my next change when the time comes.

This team is awesome. My engine light came on and I was immediately given an appointment for the next day. They quickly diagnosed the problem and clearly explained the steps necessary for resolution. They were professional and courteous. They even applied a coupon. I will definitely return for all my car care needs.

Stopped by about an hour before closing on a Sunday afternoon for an oil change and tire rotation. No issues getting me in, service was done quickly, and they used a coupon to save me some money. Will definitely return!

Chris and Ben were extremely friendly, professional, and fast in finding and fixing my tire leak!! I thought I had to change my tire but they found the real culprit and helped me patch up the tire all within an hour!! The other places had long waits! They were so efficient.

Came into this Firestone with an emergency need. Our van hit some plastic on I-355 , pulled almost off the van plastic cowl cover. The man at the desk was So Kind and helpful ! His mechanic pulled off the almost, dragging cowl cover, didn't charge us and got us back on the road to our party .
He even gave my 3 little grandchildren a gift from under the Christmas tree in the waiting area. Thank you for your help and God bless you!

Very good once again. Ben has excellent customer service skills and the mechanics get the issues corrected without any issues. Will continue to have my car serviced at that location!

I went into Firestone this week after 5pm with some kind of metal piece sticking out of my tire. Bud and Landon were so incredibly helpful! They took a look and helped me with the situation! Super nice guys! I will definitely be returning for any automotive needs.

Treated me like a real person who wants competent service with consideration for cost. They even applied a better discount coupon than I brought in. I am a relatively new resident and think I have found my new car care home. They did normal maintenance and diagnosed and repaired an electrical problem with my horn.

Ken was very helpful and his techs are excellent. Got an oil change and a rotation along wih having them throw in new center wheel caps i brought along. Highly recommend getting your car serviced here and will be back again

I use this establishment quite frequently for all our family cars. Today I wanted some help with a small fix. I was walking in and was greeted by Will. He asked if I needed help and I showed him my issue. He happily and quickly fixed my problem and I was on my way in less than 5 minutes. A big thank you to Will for going above and beyond.

Called late in the day when we discovered a nail in our tire was causing a leak. They told me to come in and they fixed it within the hour. Staff was great and had an overall positive experience.

I contacted the business a month prior to my service for information. As a single senior female I appreciated their detailed explanations and desire to be as cost effective as possible and share options for financing. When I brought my vehicle in, they explained they would do a full check under the hood and no additional work would be performed before contacting me for approval. I felt they were being truthful and honest regarding the work needed based on our conversation, and the prior research and conversations i had with others. The work was completed by the end of the day as promised. All team members were courteous and respectful. This was my first visit and will come again.

Great service. Fast and courteous. Good group there

I ended up with a screw in my tire and stopped here to have it looked at. They patched my tire for free and sent me on my way. They were so helpful and squeezed me in. Because of their service I’ve returned to get my oil changed and tires rotated. I will definitely come back for all my future needs. Friendly service, great prices, and just down the street from my house! Thank you!

This place is the best. The best. They stayed opened past their closing time just to finish the job on my flat tire. They closed at 5pm. I raced over with the tow truck arriving at 4:40pm. They filled my tires with air for no extra cost. They gave me insurance on the tires considering I needed two for them to not be offset. I drove back to my place for 2 tires costing 575 with insurance . The service was incredible . I'd just recommend calling early so they know what's going on, then when you show up they slay the job. This place deserves 6/5 stars.

My parents have taken their cars here over the years, so I brought my 2019 Subaru in for a suspected leaky strut. They were able to fit me in right away for a quick diagnostic. Sure enough that was the problem, but they informed me that it was a warranty issue that should be covered if I brought it to Subaru. They were right, I got it fixed for free at the dealership when I was obliviously willing to pay them to do the work. Incredibly honest and kind people!

These guys are great. I have an older I’ve had a few cars there over the years and they always help me, do it for a reasonable price and I’ve never had any issues with any of the work they’ve done. My Lexus GS 430 has over 170k on it and these guys always help me out! They most recently tracked down a used part for my break system and saved me thousands! That customer loyalty is why I always go see them and tell all my friends.

I got a flat about 3 blocks from Firestone -- so I kind of randomly fell upon the shop. But I am happy I did! Both Mike Davies and Miles (not sure on last name) were super helpful. I knew they had my best interest at heart. They did a quick and efficient job replacing all 4 tires and the conversation with both while I waited was quite nice too!