Hilton Garden Inn Schaumburg

Marilyn at the front desk totally made this a 5star review! She went out of her way to make our stay a great one! The rooms were clean, the beds were comfortable, the location was great for nearby attractions and the price was decent.

The front desk was extremely nice and welcoming. Clean room and the amenities were perfect. Internet speeds were perfect and I could stream movies and games.

Good quality hotel with friendly and helpful staff, huge, clean and comfy rooms. Good for business trips. For 1 person I got a room with 2 queen size beds 😅

Rooms were nice and very clean. My only issue was that the fan on the HVAC was too strong and even on low created a strong breeze in the room.
Service at the front desk wasvery good to excellent. The service in the restaurant/ bar was spectacular.

This hotel was lovely and well located. The room was clean and well lit, the bathroom was spotless and the bed was very comfortable. The staff are pleasant and welcoming. I would highly recommend this hotel!

About as good as you can get for a 3 star hotel. I checked in and asked for a quiet room as I am a business traveler and mainly I just want a quiet place to rest when at a hotel. The lady checking me in put me on the sixth floor at the end of the hallway which meant she listened to my request which was appreciated. Although, there were several groups in the hotel with teens i didn’t have any noise bothering me. Also, the hotel is in sort of a business park tucked behind the main road which means no street noise. Nice quiet area while still being near the mall.
One thing I am finicky about is water pressure when showering and it was good which made my morning. There were bottles of water in the room that you could purchase for $2 and I appreciated having that option.
All in all I had no complaints staying here and would recommend the hotel.

This isn't a fancy shcmancy hotel, but it is very well kept. The rooms are clean. The staff is friendly. The hallways were quiet. The location is great and near all the popular restaurants and shops. I will definitely stay again.

We did same day online booking (Breakfast included in onlinebooking) (literally booked at the hotel parking lot). Hotel is in a great location (close to the mall, restaurants, and parks). The staff was nice and welcoming (Answered all our questions). My son enjoyed the pool (5am swim). Rooms were clean and comfortable (Bed was very comfortable, great night sleep/ also walls are pretty thin, can hear the people in next room). Very relaxing atmosphere overall including the lobby and bar/restaurant area (open till 10pm). Will definitely recommend this place to others and visit again. Thank you for the amazing service.

Although the online check-in was terrible along with the customer service rep, my experience was great. This was a pet friendly hotel and you couldn't tell they were there. Rooms were great and clean. The breakfast staff were friendly and attentive. Location was perfect for shopping and eateries. The highway is right there. If you have a toll way pass it would be better. Handicapped parking is limited and there's a slope to get up in the front. Overall it was a good experience..

Great hotel. I would definitely stay here again. Staff was very gracious and welcoming.

Nice staff, clean, nice rooms, good WiFi.... stayed there one week and i enjoyed all. Also went to the gym that is well equipped

This is a wonderful facility with lots of amenities. It's also centrally located. However, housekeeping is only done upon request. They didn't clean the waste baskets or refill the coffee on my two nights day.

Excellent crew. Room was always cleaned. Very pleased.

Staying as a softball team for tournaments in the area. We couldn’t have been more pleased with our experience. Rooms we’re available and requests for connecting rooms were honored. Front desk manager Alex was so accommodating to allow us to use lobby space for team dinner, Chef Jeff prepared a plate of cookies for our girls while we were hanging out, and Becca was able to arrange our rate to include breakfast. On Sunday morning one of the breakfast servers made mugs of hot chocolate for the girls. The entire staff went above and beyond. We will be staying her when in the Schaumburg area again!

My mom and I have stayed at this location twice, once in 2019 and again just a few weeks ago. We were attending an event in the area near the airport, but choose to stay a bit further out. For both stays we were able to spend each night sitting out in the lobby with our friends, chatting, enjoying drinks and catching up. We appreciate being able to take advantage of the large quiet sitting area and conference table.

The guest rooms are always clean and have high ceilings, and aren’t overstuffed with furniture, but there’s still plenty of room for two of us to spread out. We didn’t have to schedule any housekeeping because we preferred privacy, but were able to acquire any supplies we needed with ease. They also took note of our first floor request and were able to put the same hallway as our friends, a convenience that can’t be overlooked!

The desk staff is always so courteous and accommodating. I can’t remember the night manager’s name, but he was helpful and funny when giving us the extra coffee and supplies for the morning, including some extra decaf to “surprise” my mom with :)

Overall we always enjoy our stay here at the Hilton Garden Inn in Schaumburg and we plan on returning in 2023 for next year’s event!

I have been coming here since February 2020. What started out as a staycation ( I’m from Palatine), is now my getaway spot (moved to Milwaukee a few years ago),several times a year. I’ve always had an amazing experience each time; the restaurant and bar are my favorite part! Daveeeeeeeed is the best- make sure you say hi to him when you pop down for a meal and/or drinks. The front desk is always friendly. Many of the same staff from 3 years ago are still there; that tells you something.
My favorite place to stay!

This was our 2nd time staying here. The staff has always been helpful and friendly. The room was nice and the hotel is quiet and conveniently located to restaurants shopping and it easy to get to the museums downtown and walk around the Magnificent Mile. If you stay downtown most of the hotels charge you to park your car. The stops for the train aren't very far away so they can take you downtown.

Just had an excellent stay. Front desk and housekeeping were very friendly. The room was superbly clean. Comfortable bed and great pillows. Nice location. Thank you!

Excellent place to stay. Clean, delicious breakfast, great staff, especially John from the kitchen who took very good care of us, and told us the best places to go.

Clean area, mostly business guests. Great stay.