A Storage Inn

I have been using a storage in for years. I like the location I like Patty she's very informative and she works with you and she's very nice. Right now I have my brother store and stuff there and my daughter and I've had other family members store in there too so I have let other people know that it's a good place to store items. Thank you

Pattie was very nice and kind she made sure I understood everything she went over with me about the storage unit plus the contract.I really appreciate her a lot.

Friendliest people I've done business with. There units are very clean and spacious!!!! You'll never rent a unit from anyone else once you try them.

A Storage Inn is the best in Swansea, IL. It is safe and secure. #StorageInnLaborDayPromo

From a business standpoint, I really only worked with Patty/Patti. She was incredibly professional and to the point. Warm and trustworthy, yet also reliable. As this was my first time ever renting a storage unit for myself, on my own dollar, it was very nice to have someone to walk me through the process and answer any questions along the way.

I had my unit for about 4 months, and while I wish there was something smaller available at the time I came through, I would definitely recommend coming here if you have the need to store any loads of mid to large quantity. They do good business and are quick to address your concerns if you have any. Best of all, I got a very down to earth "family" sort of vibe every time I went in, if you can believe that!

I don't like the idea of storage units, but when the necessity hit, I ended up finding a good one with this place.
The staff is helpful and do not push you to rent large units. I was asked what I had to store and given some great advice as to what rental units would suit my needs.
While touring the facilities, Patty on several occasions, stated a lot of people tend to overestimate the size they need. I was also told if it ended being too small, I could be switched later to a larger unit. So the tour and explanation were excellent. The service was excellent.
The property and has been really clean every time I have gone back.
Those are the reasons for the five stars!

Edit: November 2022 So now I have 3 storage units because I lost my home to the July 26 flood. Patty got me in right away and as my needs expanded to 3, it was so quick and easy to get them. As I said below, they are very clean and keep my stuff safe. I don't worry about my things being there because they have greats security. Thanks A Storage Inn!!!!........End of edit....I have lived in the Belleville/Swansea area most of my life and have on several occasions had to rent storage units for one reason or another. I always went from one to the other because I never found one I really liked until I came here. The units are great, clean, affordable and you will never meet someone as nice and genuine as Patty. I always go there now if I need to store things and have for over 16 years. Look no further for your storage needs that right here!! 24 hour security and people who will treat you right.

I accidentally reserved several units, but Patty was very cool about it. When she couldn't reach me by phone, she left a very detailed message, which I responded to by email. Not being aware of this, my mother then called the office, and Patty promptly returned my email with thorough instructions on finishing the move-in process. Upon payment, I immediately received a confirmation, detailing my unit number and gate access code. She was totally on top of it! Could not have asked for better service.

She was awesome. Getting the unit was quick and easy. No start up fees just pay for the first month up front. At the end I was able to cancel with no extra fees and I got to keep the lock. She was very polite and easy to talk to. Thanks for everything!

Friendly people. Easy reservation process. Convenient hours.

Used the storage unit for a little over year. Payment always came out on time. Good service from good people. I only needed a small unit. Pam is awesome and a great personality definitely suited for customer service. Anyone I know who needs storage I will send their was.

Patty is so great to work with and we have had no issues with our storage units. In fact, on one occasion I’d neglected to properly lock my storage unit and thanks to their security checks, it was noted and I was called to come over.
It’s sure made my having to use storage a lot easier having someone great to work with!

Nice clean all around great place

Patty is always VERY helpful! Have used this facility numerous times over the years and have NEVER had any complaints with her nor the facility! I would recommend storing your items here because of the excellent service from Patty as well as the access to your items. Even during these trying times during Covid it has been convenient to work with Patty to rent a shed by being contactless and safe. It was fast and easy! Thanks for thinking about the customer everyday no matter what!!!

Patty Stitzel was nothing short of amazing. She made the process convenient and accommodating. This was my first time renting a storage unit, and Patty provided stellar customer service. I would definitely recommend A Storage Inn to others in need of a storage unit. Thanks for the amazing service Patty.

Patty was very helpful in helping me determine what size unit I needed by taking me out and showing different ones to me. Plus I had a issue with the gaps in garage door corners when door is closed which she had fixed to my satisfaction within a couple days. Thank you Patty for making the transition of my mother moving in with me less hectic. will definitely be recommending a storage inn to all my friends.

The ability to get online and have it all set up in a very short time was convenient and the process was easy. Patti was very helpful and accommodating. The location is convenient. So far so good.

A Storage Inn in Swansea has been a great place for our temporary storage. Patty was amazing to work with and responded well to all questions. Great prices including new customer discounts. Even setup contactless signing of the contract! Highly recommend.

We had our storage space for 1 year in conjunction with moving from our house in Swansea to our new house in Missouri. All processes involved including renting the unit and checking out went smoothly and the price was fair (we did check out several competing facilities). Staff was helpful and our stored stuff was safe and secure.

During this pandemic A storage inn in Swansea Illinois was great at getting me a storage in a very short time. They called me back right away-No hassle & no contact. I love how they practice safety for customers & themselves. The place is easy to find & nice & clean. Thank you A Storage Inn you’re the Best 😊