Embassy Suites by Hilton Chicago Schaumburg Woodfield

5⭐Outstanding team and facilities! ALL were extremely helpful and accommodating to both my stay for the week AND ensuring that I could deliver a very professional and successful round of meetings with clients throughout the week. Special shoutout to Kenny and Lisa, absolutely fantastic people. Looking forward to my next opportunity to come back!

This hotel has been my general go to for many years when in the Chicago area for work. There have been a significant amount of improvements made over the last few years and it has dramatically improved the experience. Then entire common area, bar, breakfast space, etc has been rehabbed recently and it is huge upgrade.

The highlight of this particular Embassy (I stay at a lot of them) is the breakfast and breakfast staff. While embassy in general has a good breakfast, this one a more personal touch with polite service, quick cleaning, and a few added extras like excellent salsa for the omelets and few other extras at the omelet bar.

I will also add that during my last two stays, they have resumed daily cleaning of the rooms. Very few hotels have resumed this since COVID so I’m happy to have that return here.

I was particularly impressed during a recent stay when the new General manager was walking around clearing tables and engaging with the guests. He also engaged with me as I checked out in the morning. It’s nice to see a GM on the floor willing to help his staff out to make the guest experience better.

On the down side, this is an older building and some of the rooms show it. Loud HVAC, tubs instead of walk in showers and older carpet, paint, and decor. It seems like they are gradually working through those renovations so it’s hit or miss whether you get a new or older room. One other thing is the SLOW elevators so hopefully those are on the upgrade list for the near future.

Love the room, nice and comfy bed. Breakfast is one of the best in Hilton properties. Front desk team were very hospitable and welcoming. Highly recommended if you’re looking for a place to stay in Chicago area.

Staff is very friendly and helpful. There is a cocktail hour every night. At check-in, we received vouchers for 2 free drinks for each person in the room. And there are snacks! Eat the chips. So good! The rooms are very spacious and nice. The couches are a little worn and dated, but everything is clean. The bathroom is a little tight on space. there is no way 2 people are getting ready at the same time. The hotel is easy to get to, located near many things and there is ample parking. We were here for an event at Topgolf, and it was the perfect hotel.

No more spa, but fear not—the omelet remains a constant delight, always prepared to your liking. The service? Top-notch, as per usual. And let's talk about the heated pool—absolutely awesome, especially during the winter chill!

Excellent hotel. Wonderful service. Every staff member I interacted with throughout the week was very kind and helpful. Management must be great as the staff are happy!

Wonderful, friendly, helpful staff! Room was pretty clean but found a dirty q-tip behind toilet and was left with only 1 roll of tp for 5 days.
Drawback was that every door SLAMMED shut when leaving so I had to listen to everyone come and go a lot! Requested a lower level room, when I called the night before, and was given a room on the top floor at check in right at 4. ☹
The nightly reception from 5:30pm-7 was great and the morning breakfast buffet was terrific! I’d stay here again for sure!

Pros - The employees were very nice and professional. They gave me a room on the 6th floor. Room was very clean and spacious. Breakfast was plentiful and coffee was decent. You can also have omelets made to your liking. Small fridge and microwave in the room.

Cons - The hotel is definitely under renovation. Modernized, but when I checked in lots of banging and drilling was happening. It did stop at 5 or 6. Not sure what type of glass was installed in the hallways, but it was giving me vertigo from looking down and through them.

Shaky 5th ⭐ - my first morning, didn't have hot water in the shower. I told the front desk, they let me use a room next to mine only because I asked. His remedy was to wait on maintenance. Told me they would have maintenance check it out while I'm out. Didn't happen. My second morning - same deal. The "trick" was to shut it off and on to get a good 10-15 seconds of hot water running. Freeze a little bit, rinse, repeat. During checkout, I mentioned all of the above to the young lady and she said she'll take care of it.

Honest recommendation - it's located in a decent area and not far from corporate businesses. Lots of selections of different restaurants and Legoland is 10 minutes away. I would recommend. Just make sure you have hot water before settling in.

Stayed here for hubby's birthday. I love Hilton and Embassy suites is my favorite. The service at check in and out was great. The breakfast on morning of check out was good but food is lukewarm not hot even though it is in warmers.

Very convenient to where I needed to be and fabulous accommodations. Clean from top to bottom, and the staff are very friendly and accommodating.

On the road to see family and friends. We stayed just one night and it is a great property. Huge rooms. Clean and nicely decorated. Seemed up to date and we’ll maintained. Great check in guy from central/South America? Breakfast was great. I love when team members who work hospitality breakfast have great attitudes. Work with a smile on their face not makes a huge difference to the guest. Shout out to all the staff we encountered. Love the 12 pm check out!!!!

I stay here each time I come to the Chicago area and it is always great. Breakfast is always good and the front desk staff are super friendly.

The front desk was very personable and checked to make sure everything was perfect. I will stay here again!

Staff went above and beyond, texting me throughout my stay to take care of any questions or needs.

Thank you

Wow, this is a fancy hotel! The room was delightful and clean. Nothing was lacking. I really appreciate that they have a convenience store open 24 hours to grab a snack (or even a really good sheet mask) if you’re coming in at a weird time.

The staff were really friendly and helpful! And you get a free breakfast that includes made to order omelets!! Word to the wise: don’t skip the salsa with the omelets. It’s great.

I was there for a whirlwind trip where I needed to be at peak performance. Came in late, slept, did my business and left the same day. I was really worried about getting a good night’s sleep. But there was no need to worry. I slept like a ROCK. The bed was super comfortable.

Also all the outlets worked and everything. Weirdly sometimes hotels have outlets that don’t seem to work, but that wasn’t an issue here. I was able to charge my phone and run a heating pad conveniently all night.

We loved our stay at this property, the rooms are nice, the breakfast is amazing, especially the live kitchen! The evening drinks and snacks are nice, Overall a very pleasant experience!! Thank you :)

Great hotel, laid back and very well run.
Could use a interior design refresh, but that's about it
A quiet and peaceful place to get some rest.

The chicas hermosas they hired to work the front desk really brightened my mornings. I consider that an added bonus!

Really enjoyed our stay. Room was clean and well kept, staff was knowledgeable, courteous and engaging, and we were close enough to see the sites but not in the middle of town.

Definitely recommend!!

The front desk gentleman, I believe his name is Dylan, was amazing. Kind, helpful, and great sense of humor. Highly recommend!

We stayed for an extended weekend with a large group of family members, approx 20 of us! The kids had so much fun.

Breakfast was awesome with omelet station.

Jim, the food and beverage manager, was extremely hospitable and went above and beyond to ensure every request we had was fulfilled.

It was a really fun, memorable time!