Wilkerson's Service Center

We’ve been bringing our cars here for years and always have top notch service. My son went to a different place that was closer to where he lives and got the run around for two weeks. He stopped in Wilkersons yesterday and they quickly took care of him and he was on his way. I can’t thank them enough for helping him out on a busy day. You guys are the best!

Can express enough how grateful my family is to John and the team at Wilkerson's. On our drive back home to Michigan our alternator went out. Not only were they the most reasonably priced shop around, they were extremely accommodating and quick with the repair. They even picked me up from our hotel to pick up my vehicle. Thank you to the team for getting us back on the road and making a tough situation feel less stressful!

Wilkerson's has serviced every car for my whole family for the last 20 years. I moved to the other side of Springfield and tried some other mechanics but had to go back to Wilkerson's because they are reasonable and fair.

Although we were not able to wait for the first available appointment, Joe was thoughtful enough to call me back and make suggestions to solve the issue. I would definitely utilize the next time I need service.

Staff was friendly and communicated both clearly and respectfully. What my car needed was diagnosed within several hours of me dropping off and was ready by the end of the workday. I definitely recommend Wilkerson's for any service your car may need.

I shopped around for auto centers to service my car. Wilkerson’s had the best quotes for what my vehicle needed. I set the appointment; had the car serviced- they were very thorough and professional!
Even with a recent power outage, they didn’t forget their number one priority- the customer. Super!

Excellent job 👏 👍 great bunch of guys working there amazing customer service

The guys in the front office are always polite and go the extra step to make sure I understand what is going on with my car.

Gold Star! You normally need three "atta boys" to get one of those, but Wilkerson's has mastered society's seemly lost skill of customer service. Everything from my initial call to schedule my truck in to the pick up of my repaired vehicle went smoothly. Both John and Joe handled my concerns in a manner that guarantees my continued loyalty. How's that done, you ask? by listening to me describe my truck's current issues, the mechanics doing a professional job, and the courtesy drivers delivering me to work and back.

I highly recommend the Wilkerson’s Service Center! We were driving across country from Green Bay, WI to Austin, TX over the holidays (thanks Southwest Airlines for cancelling our flights) and unfortunately got a flat tire while in Springfield. We called Wilkerson’s to see if they could check our tire and they were extremely accommodating even while having a busy day. They were able to patch our tire quickly and had the best customer service!! THANK YOU!!!

I can’t say enough about Joe and his professionalism. He’s honest about what’s going on with your car, he gets you in when it’s convenient for yourself, and he knows what he’s talking about! I I will be choosing Wilkersons from here on out!

They did a phenomenal job with both my vehicles

Tim is a great guy and they are very friendly and helpful !

If you want a reliable service center that is friendly, efficient and honest, look no further! The staff at Wilkerson’s have maintained our 5 cars for over a decade. Can’t say enough good things about them!!

Very friendly and great service. I had never been there before. But I'll start going there now. Can't thank them enough.

Had a question about vehicle. Joe looked at my car and told me what was wrong. Very nice I'll be doing more business there

One of the last honest shops around. These guys balanced my tires to take care of a vibration I have been dealing with. One of their Technicians accidentally made a tiny scratch on my wheel, (they had to show me), but they were honest and didn't charge me a dime for the work they did. Stuff happens but not every shop would be honest about it. These guys are the best. Thanks Joe!

Diesel Truck had wheel hub go out while driving, Wilkerson's went above and beyond to make sure everything, not just the immediate issue, was fixed before letting me out on the road. They ARE professional, courteous, and treat you like you are close friend. Service done right the first time without being over priced.

Addition to my original post: Took my vehicle in for service and cannot be more pleased. If you are looing for an honest and fair mechanic that fixes your car the first time use Wilkerson's

Wilkerson’s is the hard to find honest mechanic your looking for. I have been taking my 4 vehicles here for over 10 years. They fix it right the first time

I had a car emergency and didn’t know what to expect when I used Wilkerson’s. I have to say that the experience left me impressed. The staff was helpful and courteous. When I called to follow up, they answered right away. John Cagle went out of his way to explain the problem and how to get it fixed. Their pricing was very fair, and my car was ready sooner than promised. It’s pretty clear they don’t take their customers for granted. I would strongly recommend Wilkerson’s to anyone who needs to have work done on their auto.