Grand Travel & Cruise

For celebrating my 50th birthday I must say this trip was nothing short of perfection. I want to thank our travel agent Mrs.Jana Banuelos for organizing thiis whole incredible trip. We absolutely loved our El Dorado Sea Side resort stay! It was first class treatment from the moment we arrived until we left which was the hardest thing to do! Jana thank u for making this so convenient for us and absolutely will be booking with you always in the future! The service and all excursions set up through the Lomas agency was phenomenal! We honestly had the best New Years experience and birthday stay of our life! Even though weather could have granted us more sun but that did not stop us from enjoying our time with the dolphins/the Mayan Ruins/swimming with the sea turtles / foam pool party /a Mayan Spa Day /incredible room service/ swimming in Cenotes and bringing a Vegas like show on the beach with a buffet to feed royalty! I cannot be more pleased with all the beautiful memories I made alongside my daughter and I for such a special occasion. Again thank you soo sooo much and we look forward to booking with you again. The payment plan really helped bring this to fruition with everything else going on so thank you! I hope our photos tell a thousand more words!

Jana Thompson is the absolute best travel agent with Grand Travel!! She has planned 2 of our trips and each time it was beyond our expectations. Jana has set everything up for us from transportation to the hotel/ resort and even exciting birthday activities/excursions!! She has made all of our vacations feel like we were the only people there and we couldn’t say enough good things about her. She is very attentive and will answer any crazy questions you may have. I recommend Jana every where we go. Can’t wait to plan many more vacays with her! 🥰

As a busy entrepreneur, I don't always have the time to research /book hotels, etc. so I can always trust that my needs will be exceeded when I contact my travel agent Beth (Grand Travel & Cruise). She has planned so many memorable trips for my family and friends, that I just trust her expertise. She gets to know her clients and their taste, and boy does she deliver!

I recently surprised my besties with a last minute birthday trip to Mexico. Beth took care of all the details, from the travel to the room selection. Everything was executed to perfection! The resort was BEAUTIFUL, and my guests and I were so happy with the resort selection, service, and amenities. Oh, and the food? Delicious! The entire experience was flawless, and we were escorted right away to the Xhale VIP lounge upon arrival!

Thank you to Beth and the Grand Travel Team for an amazing time!

Kareena was my travel agent & she went above & beyond for my husband & I!

She gave us many options of hotels along with excursions! She booked everything from flights, hotel, transportation & excursions, which made the process so easy
Will definitely be booking with her in the future 🥳✨

We went with Breatheless Soul Cancun and we were not disappointed!! 10/10 recommend Grand Travel & Cruise ✈🌴

My experience with Grand Travel & Cruise has been very positive. The staff has always been polite and accommodating. The resorts selected have been really nice with several options for views from your room and plenty of activities to participate in at the resort. Transportation to and from the airport has been nice, as well. I would highly recommend GT&C to plan your next vacation.

The BEST travel agency ! Mr.Jay & his team made my friends & I feel like family. We enjoyed every second of our trip to Los Cabos. We had an amazing room upgrade with all the drinks we could think of. I would recommend this business 10x if I could. Thank you so much for making our friends trip one to remember. We will definitely book with you again !

What an amazing team, these guys made my euro trip one of the best vacations of my lifetime. They went above and beyond to give me all the vital information about traveling in Europe. They sourced the perfect spots and gave me great recommendations. They hand tailored my vacations to my liking. I plan on using grand travel & cruise for all my future trips. My advice, Ask for kareena.

Jay has been our family travel agent for years! Never disappoints. This was our first time in Jamaica. Jay made sure everything was taken care of.

I had an incredible experience with the best travel agent(Kareena) who organized a memorable cruise for me, exploring various enchanting destinations in Spain, including Ajaccio and Ibiza. The attention to detail was outstanding, and the itinerary was perfectly crafted to show the beauty and culture of each location. From the stunning beaches of Ibiza to the charming streets of Ajaccio, every moment was a delight. The travel agent's expertise and personalized service truly made this trip unforgettable. I highly recommend Kareena & Grand Travel’s services to anyone seeking a seamless and unforgettable travel experience.

Jay Islam did an exceptional job of communicating and getting us prepared for our Spring break trip. The resort (Barcelo) was amazing. The beaches were stunning and the accommodations were really lovely. The upgrades were noticeable and I truly cannot say enough good things about Jay. He was fantastic.

Had a great time. My travel agent Tanika B. was great from planning, during, & after. I recommend and will use again!!!

Beth Taylor made our trip wonderful. We booked a trip to Ireland and we were taken care of each step of the way. She booked us into wonderful hotels and got us the best deal on flights and hotels. Thanks Beth for even calling us on our trip to see if everything was ok and helping with tours that changed or cancelled. Thanks Beth for treating us like family. We are already planning our next trip with Beth.

Our unforgettable vacation in Riviera Maya, Mexico, would not have been possible without Jay Islam, CEO, Grand Travel and Cruise. Jay not only met our needs, he far exceeded them. My husband and I are generally “do-it-yourself-planners”, but Jay made the process easy and seamless - nothing but smiles on our end. All the details were arranged for us from flights, transportation to and from the airport, hotel accommodations and immigration forms to fill out in advance. Jay periodically checked in with us to alleviate any questions or concerns prior to leaving as well as during our trip. He provided numerous recommendations for excursions and restaurants (and what to avoid) – all of which were amazing. Since my husband and I were celebrating our 5 year anniversary, Jay was able to include a special anniversary package that included a candlelit dinner on the beach, breakfast in bed, champagne in our room upon arrival, and other small touches that made it very special.

Lomas Travel was fantastic. They were timely in picking us up from the airport and our return. We also booked an excursion through them as they had a desk at our hotel. They picked us up in the morning and took us to each of our stops that included the Mayan Ruins in Tulum, cenote, snorkeling, lunch and back to our hotel. The El Dorado Seaside Suites staff was equally friendly and helpful. Every employee greets you with a smile and “hola”. Our room was unreal - Incredibly spacious with a private balcony and infinity pool with a tranquil view of the ocean. Our fridge was stocked daily with our favorite beers and lots of bottled water.

Jay went above and beyond anything we could’ve imagined and we truly felt looked after every step of the way. We would very highly recommend Jay and Grand Travel and Cruise.

LIVE BIG with Grand Travel!!! Kareena was extremely professional and helpful. Kareena took care of everything for our group trip to Cancun we never had to worry.
A wonderful company!!

Jay was amazing hosting our honeymoon for me and my wife. He even got us an upgraded room with no additional payments! He’s a delight to work with and I would highly recommend going to him for all of your travel needs! He truly cares about his customers and will make sure they have a wonderful vacation!

Jay and his team at Grand Travel & Cruise made our ten year anniversary one that we will always remember. My wife's passport was expired but Jay personally took the time and helped us acquire a new passport weeks before the trip. He went above and beyond to help us go through the renewal process. In fact, without the passport, the entire trip wouldn't have happened. The trip itself was like a dream. From the airport transfer in a luxury SUV to the 5-star resort to the special private dinner under the moonlight, to the planning of excursions, Jay was always there by our side to insure our experience was perfect. We were treated like royalty through every step of the way. Although we were in Cancun, Jay made himself availiable via phone and text to answer all our questions and concerns.

You can always book these trips on your own but nothing compares to the top notch service that you will receive by booking your through Grand Travel & Cruise. We have referred our friends and family to book their next vacation through Jay's team at Grand Travel & Cruise and we can't wait to book our next trip with Jay and the team at Grand Travel & Cruise.

Shout out to my amazing travel agent Jay for always planning the most unforgettable vacations! Just got back from Mexico and the resort was paradise in itself. A stunning view, great food and exceptional service. He's been planning vacations for us for over 15 years and he NEVER disappoints. If you're looking for a remarkable, seamless, stress-free experience, I highly recommend Grand Travel & Cruise!

Kareena from Grand Travel is the best travel agent I have ever encountered. She made sure that my birthday trip to Cozumel was a memorable one. Kareena placed small details throughout my solo trip that most people would overlook. During my dinner reservations, I had special desserts made after every meal. The staff made sure I felt at home by always checking in on accommodations. She even placed a “Happy Birthday” banner on my taxi ride to the airport. This was my fourth trip I have booked with this agency and they truly NEVER disappoint. If you are on the fence about booking with a travel agency, have faith that Grand Travel & Cruise will ensure your trip creates core memories. Thank you for all the memories!

Jay is an awesome travel agent. I've been using his service for the last 9 years. I look forward to many more years of awesome service.

We have been using Grand Travel & Cruise since 2016. Jay has sent us to all of the most amazing resorts all over. We love using Jay and Grand Travel & Cruise to book our trips because we know it will be the best of the best. Jay takes care of all the transportation from flights and car services to and from the resorts. Jay has booked us trips everywhere from Dominican Republic, Rivera Maya, Playa de Carmen, Puerto Vallarta, Tulum, Jamaica, Costa Rica, and Cancun. It is a great company and it is great for booking trips with friends, bachelor and bachelorette trips . Jay will take care of everyone individually! I recommend using Grand Travel and Cruise for all of your trip needs! 10 out of 10!