Grafton Self Storage

Good experience. Clean, well-lighted, good service elevator. Most importantly, I am so grateful to the manager, Eve, as she came to my aid when I had difficulty lifting the door on my unit I had unlocked my circle lock, but had trouble with the latch that opens the metal door. I called Eve about 5:00 pm. She left her office promptly and came right away to the storage facility to help me. Thanks so much!

Thank You Eve!
My Wife Judith and I rented a Climate Controlled Storage Unit at Grafton
Self Storage on May 24, 2021 and wish to offer the following comments:
The Manager, Eve Jones, went "above and beyond" on our behalf to meet us at the Facility PRIOR to our Sign Up Date! Eve was extremely personable,
professional, and patient with us as she explained how to access the
Facility with Our "Personal Code" and also explained the billing/payment
process/options!...Eve was ever so kind to find us a Unit close to
the Loading Dock, and even graciously provided an "Upgrade" from Our
requested 10 x 10 space to a larger 10 x 13 space at no additional charge!...We have made 4 visits to the facility over the past three weeks,
bringing personal effects, and on each occasion, the Facility has been
easy to access, utterly immaculate, well-lit, and a pleasure to utilize with
the convenient "Loading Carts" available for Client use!...THANK YOU for Everything, EVE...we are so very delighted that we chose Grafton Self-Storage to store our personal effects!...... Gerry and Judith V.

I needed a safe place to store my items. Grafton Self Storage is the only place that actually answered the phone. I spoke to the manager Eve and she gave me a complete tour of the facility.
So friendly and professional.

Great company! Clean, well-maintained facility. Affordable. Phenomenal customer service. Eve is very friendly, knowledgable, and helpful. Overall wonderful experience!

Very clean and safe

Enjoy how kind & clear she was about the process to get set up! Great spirited woman! Thank you Eve

Great place, clean, friendly, and rates are reasonable.

Very difficult to access. There is literally ALWAYS some large semi truck or box truck blocking all tenants access to their units, no matter what day you try to go, weekends, weekdays, it doesn’t matter. As there is only one entry door, when it’s blocked, you simply can’t get in. Big trucks keep parking there even though there is a nice loading dock, nobody seems to use it. Extremely frustrating if you need access to your stuff.
All the carts get hogged up as well leaving nothing to use.
Nice building overall, prices are average, most areas dimly lit, security and cleanliness are both good though, even has bathrooms which is nice.
Overall I would not recommend, as there are several other facilities nearby that have regular drive-up units and many are also heated. With improvements this could be a nice place, but I left due to these ongoing issues.

BEWARE!!! They do rent increase when you have not even been in the unit a year.