Cricket Wireless Authorized Retailer

I have always been pleased with Cricket, and the service they have given me and my smartphones. I live in Richmond, so normally I go there. Recently, the boy who has helped me.since I came to Cricket left to take another job. There has been new help there, and they have been able to help me, but one boy couldn't help me when I was having problems with my portable phone charger. I tried to explain the problem to him, but he treated me like I didn't know what I was talking about. I was in a bind and needed help, because I didn't whether the problem was the charger or the cord. I go down to Connersville many times, and I knew there was a Cricket store there, so I decided to go over there to see if they could help me. I went there, and I was helped by a girl, I believe her name was Anna. I explained the problem, and she listened to me. She eventually figured out the problem was both the charger and the cord. She was able to help me find a new charger and cord, and we made sure they worked with my phone, and they did. I was so happy with the service she gave me, and I don't regret making the drive out of town for service I should have gotten in Richmond. I will continue to go to Richmond, but if I am ever in this situation, I know where to go.

So I have been there twice in the last week first time I dealt with Austin to replace my husband's phone and my sons. Austin was very helpful and fast. He switched everything over very quickly! The second time was to cancel my spare line and port my daughter's number to my cricket plan I dealt with shelby. She is awesome! She had everything done within ten minutes! Austin and shelby are hands down the greatest! I will always look for one of them anytime I have to have anything done both are very knowledgeable, very quick and very nice people!

Been with cricket since 2016 and was with straight talk before them. Ever since I switched I haven't looked back. Customer service at the connersville store would have to be 10/10!! Just recently upgraded to the idol 5 and the lady that helped me(wish I knew her name) was super sweet and helped set up my new phone! If you need a new phone or ready to get out of your contract I recommend Cricket Wireless!!

Purchased and got my phone set up. Very happy with the service. The manager and employees are outstanding. Recommend this business and service.

Fantastic service. Gentleman at the counter was courteous and quick with his work. Fantastic phone for a great price.

Here you can get your favorite phone anytime.

I have never had a problem with this store. Always grow fly and willing to help.

I purchased a speaker from them . The young man was very knowledgeable and helpful.

Great employees! Very professional and informative!

Friendly staff, prompt service, and clean environment

Sherri went above and beyond with exceptional service!!

Good cell service

Great sales team

Staff was helpful

Great service

Great services