Rickenbacker's Cafe

Love this place, friendly staff, tasty stuff.

I had great BLT from there today. Great staff, friendly and clean facility.

A very convenient Cafe that serves a variety of hot and cold beverages, including Starbucks branded drinks.

Excellent service. Breakfast sandwiches were delicious

go here every week. great customer service

The avocado toast is amazing!

Yummy

Good coffee shop

What the hell?

This location is usually pretty great. Today was the exception.

Yesterday, I asked the employees for a simple addition to my drink. They were friendly and willing to accommodate.

Fast forward to today. My coworker was getting drinks for us and returned empty handed because the employees today didn’t know what he was talking about when he was ordering my drink. This was no big deal. I went myself and explained what I was asking for.

Tell me why these two employees acted like I had screamed in their faces and demanded their firstborns? I’m not easily embarrassed, but they made the entire experience extremely uncomfortable. I have never seen such fear in someone’s eyes and body language as I did when I made such a simple request.

I understand I speak in an intimidating tone, but I was nothing but friendly to these two. Their reaction to me was absolutely uncalled for and unacceptable. Shame on them. I will not hesitate to walk right back out the door if I ever see either of these two employees again.

Rickenbacker’s, you’re better than this.

The mocha was lukewarm, but the sandwich was awesome.

Not very welcoming today a simple hello or can I help you would have made a difference.