Ross-Simons

I placed an order for my daughter for her mother's day present. My daughter shared the link to ensure I got exactly what her mom wants. I placed order decided to have gift wrapped a note and express delivery. Unfortunately ups the brown trucks screwed up and did not deliver to the house or the houses around and property around. Sent deliver pic showing gravel and a st I think with no package. Delt with ups and still am. I contacted Ross Simon's and Nancy apologized and gave me a $20discount under my name for a future purchase. I emailed back and I heard from Cheryl Maggiacomo who went above and beyond . Tha king my daughter for searching everywhere apologizing for the inconvenience. She very thoughtful and very nice. I did have another question and she responded quickly and again thanked me apologized and gave me the information I was looking for. She also wanted to thank me not only for me being a customer but also being a veteran and felt bad that my daughter couldn't get this item for her mom for mother's day I told her her mother's bday is not far away. I had to get another item elsewhere for mother day as they confirmed that it would not be able to be delivered by mother's day if they sent today. Such honesty has earned my business and I am making sure my friends and members of the legion I go to know how excellent the customer service is. I am hoping that everyone who looks at this site reads this. They are worth the money to do business with. Customer care is Hugh. This I'd after the sale. To many companies forget customer service and tell about this and that extending answers and delay issues.. not here any issues they are on it. Have earned my business my daughter's who will be old enough soo. To buy herself. Her friends mine also. All due to excellent customer service. Please if you read this click like. I want this post to help this company grow and sales increase due to customer service they are above top notch

I made my first purchase from Ross Simons about one month ago. I am thoroughly impressed with their affordable selections and amazing customer service. From simple pieces to estate jewelry - they have everything you need! I highly recommend this jeweler.

Just received a Topaz bracelet and Topaz studs. So beautiful and wonderful quality. We are so happy with the products and service.

Caitlin was terrific. She was very knowledgeable. Appreciate the "product info". Don't open till Christmas. Thank You.

They took care of resizing a just-purchased ring for me very quickly and easily.

Jewelry business. Sales through catalogs and phone calls. Excellent jewelry for sale and unbelievable prices.

Nice 👌

Nice jewelry
Nice precious Stones

Nice jewelry with color stones

Amazing

Wonderful store