La-Z-Boy Home Furnishings & Décor

I was very pleased with the service we received when looking for a reclining electric motor chair. We went back several times before deciding on a specific chair. The sales lady was very helpful in choosing a chair that had the specifications that I need as a tall individual, and helping choose a material that could help withstand a cat attack. I would definitely recommend the Brookfield store for anyone shopping for new furniture.

Kathleen at Lazy Boy was great. She was professional, knowledgeable and very helpful. I ended buying a leather loveseat and was only there for my friend buying furniture. Lolol I realized their inventory is made much better than the "other" big furniture stores in Danbury area, which I have not good luck with purchases lately. I walked out very happy. So did my friend.

We went looking for reclining sofa. We were greeted by Robert. He listened to our questions, concerns and what we needed regarding size and space.
Explained in detail each sofa that we were interested in. Highly recommend ! We found the perfect combination for us. Very knowledgeable and great communication

I recently went to the LAZY BOY I Brookfield in search of a recliner, when I entered the store I was greeted by Robert Costa I told him what I was looking for and the price I wanted to pay, he showed a number of reliners ,he then gave me time to look at a number of them and then when I decided he was very helpful with my purchase. He was informative and polite and did not pressure me into anything I did not want which was my fear. He was wonderful and I would highly recommend LAZY BOY in Brookfield and ask for Robert. Thank you again Robert!! ☺

Kathleen was very knowlegable and helpful in aiding us to pick out the couch that we wanted. She was not pushy.

From the moment I walked in I felt welcomed. The staff was available and knowledgeable. I was given time to make decisions and given different options. The staff also helped with colors and design which was a great help to me. I would definitely go back.

I ordered a chair with Jill. She was informative, knowledgeable and very patient! Enjoyed working with her

Excellent all around service including Lazy Boy’s sales representative and the delivery service in which we were kept informed on the time of delivery status. Very pleased with our new recliner so far. Thanks.

Very helpful sales person (Jill I think?). Answered all our questions. Made the process of buying the chair very easy and smooth. Looking forward to another La-Z-Boy piece of furniture.

The service was more than great and I have been senior management on corporate customer service
teams for most of my career. It's hard to impress me.

Salesperson, very knowledgeable and friendly. No pressure. She gave us time to look at our options. Purchase from La-Z-Boy in the past that’s why we went back.

I was greeted with a friendly and knowledgeable salesman. He listen to what I was looking for then helped me thru the whole process. It was a very pleasurable process. I will be back when looking for more furniture.

Great experience last at Lazy Boy furniture. Quality furniture is easily accessible at the store. No pressure sales and friendly atmosphere. Highly recommend.

Kathleen at Brookfield Ct store knows everything you need to know for la-zy-boy products. She is so nice and works with you no matter what you need. Do not hesitate to ask for her you will not regret it.

Robert Costa was extremely helpful and cordial in helping us select the right model of the La-Z-Boy recliner. We've had La-Z-Boy recliners in the past and wanted to update an old one.

Jill was outstanding to work with and wasn’t judgmental or pushy. Sales were worth the trip and such a simple process to get what we wanted for a price that worked.

Excellent experience buying a sofa and loveseat with salesperson Ryan. He was very helpful in guiding us to make a decision. We have purchased from here before and the furniture is high quality.

Shopping for a chair for my parents. Extremely helpful salesperson ( Robert), found exactly what we needed. Always a pleasure to shop here.

So far so good. The consultation was brilliant. Joe was great! He came out to our home to measure the space and two days later he was explaining in great detail and what would work best. Placed the order with the utmost confidence that this is going to be great. Cannot wait to get my new sectional. Everyone in store was super nice

Our sales girl was excellent. She was very patient and very helpful.