Tires Plus

Excellent customer service. The store manager Jairo was very kind and patient. I had a nail in my tire and he showed it to me and gave me time to make some calls and figure out what I wanted to do since they didn’t have my tires in stock. Really good experience here and wanted to leave feedback as I appreciated the level of service provided.

Frank and Jairo along with the most wonderfully professional staff took care of me and my 2007 four wheeled baby expertly.
The customer service at this location keeps me coming back. I live an hour away from the store.

Went to Meineke for just an oil change they suggested a state inspection too so I said sure. Get a call that my car needs $1800 work to pass inspection. Twenty minutes later I left Meineke paid their failed inspection fee of $56 and went to tires plus where two very skilled mechanics put my car on a lift for the exact same issue Meineke failed me for that Tires Plus passes after thoroughly inspecting the issue on their lift and said ma’am that part is good for at least another two years and popped a sticker on my car that night!. Left a very honest review for Meineke. I had one question for Meineke which is why did they fail my vehicle when Tires Plus passed it 20 min later? Dan at Meinekes reply was “luck” to slandering Tires Plus mechanics calling their mechanics idiots. That’s when I decided Dan obviously shouldn’t be the one speaking to customers and just hung up. Dan must have been so out of control he tried returning calls to my phone that I did not answer. I no longer wanted to speak with any of them with such an attitude. They show pictures rather than the car itself at Meineke where Tires Plus goes beyond just photos! Tires Plus is a garage who speaks with respect to their clients even when we’re confused Tires Plus refused to slander Meineke unlike Meineke did to them. Do yourself a favor stay clear of Meineke. I highly recommend the $50 lower rate per hour garage which is Tires Plus to do your work. What Meineke would have charged $1800 ($197 hr labor rate) for Tires Plus quote was over $1000 cheaper.! AAAAA for Tires Plus! I think the BBB should hear this story. Very pleased with the service from Tires Plus! Hope this helps.

Scheduling A+, Quality of work A+, communication A+, price A+. Total experience was as good as it could be. Thanks Tires Plus!

Was greeted with respect and was kept up to date about my car and things I need to follow up with. Thanks for my experience as a first time visit.

I always get my car serviced by Tires Plus. I’m always happy with the service. The service people are always courteous and helpful and explain what services were performed on my vehicle.

Honest assessment of work needed and excellent pricing; vehicle was ready before promised time.

They offer me two prices. and explained the difference, very friendly and not a long wait.

Very friendly and professional. Performed the work quickly and economically.

These guys helped resolve wheel and tire issues on Christmas Eve on a trip 800 miles from home. Fantastic service, appreciate all the work.

Terrific and helpful team members!! Showed up with a massive nail in rear, driver-side tire. Too fearful to drive back to Harrisburg with this nail sticking out of the tire, I stopped by to see if someone can lend a hand. Front desk guy and a mechanic graciously stepped away from their work to inspect and remove the nail. Surprisingly and luckily, the tire was undamaged after the nail was removed, but these guys did a superb job in customer service!

Our experience has been that the service is done quickly and efficiently. We like the coupon discounts and being able to schedule appointments online. Tommy is very helpful and hardworking.

Jere did an amazing job with my car! Fast service, will recommend to everyone.

This garage is very good at what they do. I am happy with the work they have performed on my vehicle the last two years. Fast, friendly service. I would recommend them to everyone. Great job guys!! Keep up the fantastic work. Thanks again, Anthony Reynolds

Two weeks ago, I was visiting Lancaster from NY for my nephew's wedding when my car started making a horrific noise. I knew that it wasn't going to make it home. I was in a time crunch trying to work around the rehearsal and the wedding. I was turned away by 2 other establishments and was getting anxious. Then, at the recommendation of a groomsman and an employee at one of the other establishments, I called Charles, the manager at Tires Plus. Charles took my car in right away. He, the store associate Jeremy and technician Jeremiah (Jerry) were very understanding of my situation. They were able to diagnose and repair my car in one day so that I could drive back to NY. Everything was explained to me in a clear, concise way. The bill seemed completely fair considering everything that they had to repair. It always hurts and seems unfair to lay out money for an unexpected repair. Sometimes people get mad at the service center and the people that work there. But, I drove home with the peace of mind of knowing that my car was in the best working condition possible because of the employees at Tires Plus. You can't put a price tag on that feeling. Many thanks to Charles, Jeremy and Jerry for making this a very good experience for me. A ten star visit! I highly recommend them!

I enjoyed chatting with the manager during my visit. He was very friendly and knowledgeable, and I can tell he really cares about the company, the employees, and the customers. This was my first visit (for a state inspection) and now I'm planning to go back next month for tires and alignment. Definitely earned a repeat customer.

Store Manager Is Really Nice,...Services/Products Competitive Prices.

We have always had incredible service with this place. The gentleman that have worked on our cars are not only informative but give us options of what need to be done immediately and what can wait. We've even brought cars there that we haven't bought yet to have them inspect and they're upfront and honest about everything. We've been bringing our cars here for a solid 4 years and have always been incredibly happy with their service. One time we had our car there that ended up staying longer than expected because the master mechanic had an emergency and had to leave early... they knocked 100$ off the bill because of this. We live in sinking spring and regularly bring our car here because they've been so wonderful to us. Very highly recommend

My family and I were traveling from my sons basketball tournament and caught a flat on the highway. Donnie was so professional and helpful. They accommodated us and made us feel right at home.
I would recommend Tires Plus to everyone. We also plan to get 4 new tires from them on our trip back,
-Sean Maynard

Tires Plus fixed my leaking tire, the next day, after I telephoned, without me needing to replace my leaking tire, which had a screw lodged in for $32.50, although an appointment was needed for the next day.