Weis Markets Pharmacy

Very good experience. Our former pharmacy closed abruptly. We went to Weis. The tech was very nice and helpful.
10/29/20 Update: We are still very pleased with the pharmacy. We are self pay for our prescriptions, they go the extra mile, especially Lori Jacques, to make sure we are getting the best pricing.

Helpful and accurate while working under highly structured and somewhat chaotic prescription drug industry conditions.

Nice grocery store for the area. Good selection

I wish there were more than one set of things that you could review. The pharmacist and techs and other employees have always been very helpful. I would give them a5. However the way Weis has things set up is not as customer oriented as it could be. They do have a separate window that says prescription drop off, and they have a prescription pickup window. The pickup window usually has a line out the wazoo. The drop off usually has no one. The problem is, for such a busy pharmacy, they only have a single customer wide window for pick up. This pharmacy is busy enough that it should have two registers, and 1 register person on duty most of the time, with another person manning the second register as needed. What is done now is a person that is helping fill scripts, runs to the register to wait on customers.

Another thing is contact with the pharmacist. At the pickup window it is barely wide enough that if the pharmacist wants to talk to you or vice versa, the pharmacist can edge in and talk to you. Unfortunately this is not HIPAA compliance. They need to have an area that is secluded for the pharmacist to be able to talk to the patient. They could ask the patient to walk over to the drop off station, that I've never been there and seen that done. It could be it could have been but I personally haven't seen it. The problem is that they are so busy, and this is with most pharmacies today, the pharmacist does not have time to take time with the patient. And this is not to blame at least completely Weis market. It's more to blame on the infernal insurance companies that pay less and less every time they make a contract update, so the pharmacies have to feel more and more scripts to keep themselves on their feet.

Not fast, nore friendly! They definitely judge you by what your prescription is! It's 2022 we need a way to get more privacy when receiving are orders.

Seem rushed on the phone

I could give more details, but it would be a really long review. Long story short, every two months, when they would receive two scripts from my doctor (each one a 30 day supply of same medication), they have been deleting one or the other thinking they've been receiving duplicates for the past 6 months, but kept insisting they never received two scripts.

I've been using this pharmacy for years with only the occasional problem, but upon discovering they were the ones at fault (not my doctor), and (respectfully) expressing my frustration about it over the phone, I wasn't given any reassurance that it would stop happening. No apology was given either, which is a bit disappointing.

They'll probably never see this review, but if you're considering using this pharmacy, know that you could end up facing similar problems.

Prescriptions are never ready when they are supposed to be. I drove 30 minutes one way to pick up a prescription ordered from the doctor just to be told it isn’t ready even tho they had well over an hour to do it. FIND ANOTHER PHARMACY!!

They don't answer the phone, they close early WITH people waiting in line. They don't seem to care about their customers at all.