Taylor's Music Store & Studios

Taylor's is a true gem! I can't imagine a better experience buying a used piano. The technicians are top-notch and the customer service is really personalized and supportive. They also included a reasonably-priced piano mover and a free in-home tuning...hard to beat!

Purchased a new PSR McCarty 594 from a different store (mom & pop shop). From the start, the guitar never really sounded right to me. After a couple of months the guitar was even going out of tune a-lot and the intonation was not consistent throughout the fret board. I brought it into Taylor’s Music in West Chester PA to see if they could figure out what the problem was. After a few adjustments they had the issues resolved. If you're having similar problems with your guitar, I would recommend talking to Dominick C. at Taylor’s.

I bought a brand new and beautiful Kawai grand piano from Taylor’s Music Store recently. During my visit to the store, Tom from the Piano Department was very professional, courteous and attentive in answering all my questions. I have enjoyed my conversation with Tom. (Thanks Tom!) Also thanks to B&N Piano Service (Taylor’s business partner) for coordinating and delivering the piano to my house in good condition. Overall, I have enjoyed my experience at Taylor’s Music. Excellent customer service!

Best privately owned music store. Extremely knowledgeable staff. Shopping online or in a box store is nonsense; check out Taylor's Music for sure. Ask for Len!

As acoustic spinet pianos are notoriously high maintenance due to the smaller sound boards, and have not been manufactured since the mid 1990s, we decided it was time to look at a good digital piano. In addition we wanted it to look like a traditional piano and not a basic keyboard.
As we are both degreed Music Majors from West Chester U. we are long time patrons of Taylor's Music and knew Tom Buglio, Manager of the Keyboard/ Piano Department, was the right man to see.
Although we had our eyes on a model without a lot of built-in bells and whistles, Tom was more than patient and beautifully demonstrated each of the different settings with musical selections appropriate to each.
At our first visit, I wasn't quite ready to part with our beautiful Baldwin spinet which my (deceased) parents had gifted to me. But by our second visit we had decided on the Kawai CN29 in ebony, which met all of our specifications and would look perfect in our music room.
The next day, we received a phone call from B&N Piano Service who would deliver and set up our new piano and remove the old one as well. Three days later we had our new piano.
It was that easy.
We are enjoying getting to know the Kawai and will continue to use Taylor's for their professionalism and excellence in service.
Sally and Tom
West Chester, PA.

We had a great experience with Taylor's music. We found a good quality affordable Piano which was hard to do in the area. After the purchase they came back a month later for a free tuning. The person who tuned the piano was professional and easy to work with. I would highly recommend Taylors music as a place to get good services and quality instruments.

I was piano shopping and browsed five different shops in Greater Philadelphia. Taylor's was the best experience. It's one of few that will list prices online for their acoustic pianos. They also have videos of their pianos which were really helpful. Other places brushed me off and were too busy for me as if I weren't worth their time. With the supply shortage, other places tried pushing me on pianos I didn't want. Tom was patient and was the only one who followed up with me when what I was searching for became in stock.

Len and his coworker were so friendly and helpful, going above and beyond to find a needle in a haystack… or a tuning fork in a pile of stringed instruments. Super clean and retro music store with tons of equipment, instruments, and knowledge. Thank you guys, now we know where to go do all our music needs!

Taylor's Music Store has been the go-to for quality and expertise as long as I can remember! As a young pianist in West Chester, Taylor's was the first place I ever went to purchase music (in the pre-Amazon '90s!), so it seemed logical that we should check out their offerings when we were in the market for a musical investment. We recently purchased a baby grand piano and could not be more pleased with the service Tom Buglio provided to us. We stopped in "on a whim" "just to look" between family commitments over the Thanksgiving holiday. We were convinced we wanted a used, Big Name piano - and Taylor's had one on display in the window. Rather than try that one (it was too big for the space we had available at home), Tom suggested a quick test of a brand new Kawai baby grand. From the first warm, clear note, we knew we'd found something VERY special. That weekend we tried a dozen different pianos, used and new, high end and "budget," and nothing came close to the glorious instrument we ended up purchasing from Taylor's. Thanks to Tom, our music room is now ready to fill the whole house with music!

Taylor Music owner Tom provided excellent customer services to us and fully explained in details about their Piano products. We purchased our used Yamaha U3 piano from Taylor music and was confident that it will last for decades to come. Post Piano sell, We found a minor crack on our Piano bench and some hairline cracks on the piano keytops, and we contacted Tom. Tom was able to replaced the bench and the entire set of keyytops for our piano due to different shade of colors, we can't just replace the affected keys, plus, we are under warranty. Now the Piano looks great and we are 100% satisfied with Taylor music and how they treated their customers. This is a honest business and I will suggest my friends to buy from them.

Tom in the piano department is fantastic! He helped me select a digital piano for our second home in NC. He has tremendous patience and let me gravitate to the instrument that I liked the best. When I had an issue with the pedal connection he was able to get me assistance overnight from CA to NC. Absolutely outstanding customer service and I couldn’t have asked for more. I love the Kawai piano that I purchased and I can continue practicing when I’m at the beach. I strongly recommend Taylor Music Center for attention and personal service. I don’t see how anyone could merely purchase an instrument online without any assistance

Miriam was awesome in helping me pick out a good quality cello, especially one that will last me through my beginner/intermediate stages. I brought one in to be looked at which I had purchased the day before at a different music store. The pegs kept slipping and I snapped the A string twice. Without any pressure at all, I asked Miriam if she thought I should get a different cello altogether. She didn't say yes or no, but showed me a couple which fit the criteria and let me make the decision for myself. Ultimately, I ended up with a Germantown. As soon as my instructor took it out of the bag, he said, "Wow. Nice cello!"

Definitely a win.

I live in West Chester and recently bought two electronic keyboards and acoustic grand piano. I regularly buy sheet music at Taylor's Music Store. The sales and service people are helpful, so I keep coming back. They have plenty of uprights and grand pianos to try out. If you do not play, they have straight answers as piano experts. I think the prices good enough so that I do not need to deal anywhere else. More than anything I would like for people to enjoy every second of caring for, practicing, and playing a fine musical instrument. I do every day. Tom and Pete can suggest to you particularly good buys in your price range.

Taylor’s is amazing! If you need your guitar or bass fixed they hook it up at a top notch level. Dominick wired the pickups to my Spector Bass and did a supreme job. I bought my bass off of reverb used and had faulty pickups, I dropped it off on a Monday and the next day by lunch time it was finished. The quality and turn around time was amazing. I highly recommend if you have expensive or even cheap guitars to bring them here to be worked on. These guys are experienced in what they do and have been doing it for a long time. The price for the repairs were very reasonable and saved me a ton of money and hassle. I highly recommend Taylor’s!

Taylors Music Store is a great store with fantastic employees! They helped me out tremendously with my Piano in the Plaza project, in which they supplied us (free of charge!) with an electric keyboard, bench, and amp every Sunday in June of 2021. They were so helpful and made the process of picking up and dropping off the equipment smooth and easy. I truly could not have done it without them. They have such kind and helpful staff and are overall a wonderful store!

I've been going to Taylor's for years. It's always been a great music store. I just had the opportunity to buy a digital piano. I'm glad I went to Taylor's. I had gone to a franchise/competitor in KoP. The salesman there just didn't know what he was talking about. Tom, though, at Taylor's was great. I told him what I was looking for and he showed me all my options. He never put any pressure on me to buy more than I wanted. It was a great experience and it's a great piano.

I’ve been using Taylor’s as my go-to music store for 20 years! In a small town, I like to support family-owned small businesses. As a musician, I like to support other musicians. Taylor’s staff is always knowledgeable, helpful, and friendly. We’ve done many school instrument rentals, purchased instruments, taken lessons, have my piano tuned, and purchased materials/gear through Taylor’s. I’ve even held my piano recitals in their 3rd floor recital room. This store has done it all for us as a family of musicians- thank you Taylor’s!!

Taylor's has been with me for 11 years now, ever since I started playing and I have never had a bad experience. They always go above and beyond for there clients, they care about you and the music, they take care of every instrument like it is there own, and they have my complete trust. This year my cello was in a flood, not only did Frank do an amazing repair job, the price was well beyond reasonable, and he put the old bridge in my case for me to keep which was such a nice gesture. And everyone at the store worked with me while I handled insurence claims and payment. I would 100% recommend this store to anyone, they always go above and beyond.

I was very happy with Leah the piano technician who came to tune our piano. Our piano hadn’t been tuned in many years. She also fixed an elbow on our F sharp key and was very compotent and professional! Also, the pricing was very fair! My daughter is very excited to have a piano now in proper pitch and good working condition!

Wow O Wow! This store is HUGE! Students from the Wells School of Music told us to stop by and see. They have everything!