HTD Real Estate Rentals, LLC

Allison was awesome! She was very nice and kind when showing us the apartments and even showed us the Bad spots so we were aware! She was very nice and was clear when it came to all the deposits and needs and such! I would highly recommend her

The apartment I have is in a very nice quiet neighborhood. Just the right size for me. Parking right in front of my apartment, washer and dryer hookups. Very affordable for retired person

Allison and her assistant Molly were friendly, courteous, knowledgeable and professional. Were patient with answering questions. A very nice experience!

The burger was okay but not like I remember it being. Really expensive (but I expected that) what really got me was just the atmosphere. I used to love 5 guys but it felt like I was sitting in a doctor's office. Super bright fluorescent lighting. My gf and I bought a burger and we shared fries and it still came out to like $30 bucks! Maybe I just liked it cause I was young and dumb but I won't be returning (my opinion of course)

Reviews weren't so great never heard back from anybody

ehh.

Called, asked about pets. They said pets were fine, we asked if they wanted to meet our dog. They said no, didn't want any info on the dog. Drove over 120 miles one way just to find out the dog is not accepted. Nice way to run a business. Need to hire professionals, not slums.

If I could give this company 0 stars, I would. They lack the ability to professionally communicate and they have no compassion considering the pandemic we are in.

My family member has been harassed by Allison Klugh regarding a need for extra time to move furniture out of an apartment (since the university is now closed due to Covid-19, the logistics of this situation are much harder for my family.) Allison stated "it’s not our fault you need extra time to get out of the apartment we have a business to run" while tacking on late fees and threatening to charge another month's rent to a newly graduated college student with no job.

Furniture was due to be out May 15th, 2020

The problem is another employee stated my family member could have the extra time needed to remove items/furniture from the apartment, and ALSO stated no new tenants were prepared to move in and we could have the rest of May to get these things removed.

Allison then preceded to send multiple emails contradicting her fellow employee, basically accusing my family member of stirring up a lie.

The furniture is now removed as of 5/19, after 2 family members had to take off work to make the 4-hour drive there and back.

Considering the times we are currently in, I am extremely appalled by the lack of empathy this company showed towards a college student who was communicating her needs clearly. And I understand if the needs could not be met, but their inability to properly communicate this is an issue.

I'm sure my family member is not the only one being harassed by Allison! Don't do business with this disappointing company!

I rarely give poor reviews but after trying to help sort out a situation for my daughter I am extremely frustrated with this company.

To summarize the situation my daughter and her roommate signed a lease well before the pandemic hit. The lease started this June and we and the roommate paid first and last month at that time. Since then the roommate because of financial issues due to Covid withdrew from school. This put us in a bind because now we are responsible for way more than we can afford. She has reached out everywhere looking for a new roommate but again because of the timing it appears unlikely that she will find someone. I asked HTD if they would be willing to take a couple hundred dollars less for the last 9 payments and was told no. I even asked if they could find us one of their properties that was 1 room and we would sign a new lease with them so we could get out of the 2 bedroom, more expensive place. Again, no interest in helping since they have a signed contract and basically have us locked in.

I own a business and understand the need to get contracts signed. I also have revised many contracts over the years because sometimes being compassionate to people out weighs trying to suck money from them when circumstances change. You can be fair and make money in the business world but HTD obviously does not follow that concept.

Since my daughter hasn't even moved in yet, if something does change in their stance of this situation I will prioritize coming back to this review and revising it for the better.

Horrible people trying to make me get rid of my dog when he's a puppy and doesn't like being alone but the neighbors dogs attack people and have attacked me twice and nothing was done about it. So angry and hate these guys

I took off work to go look at an apartment that I made it clear we wanted and when I get to the office I am told that they rented out the apartment the same day I called when they told me to come look. Very unprofessional.

DOESNT CARE ABOUT TENANTS. JUST WANTS YOUR MONEY. DONT ASK FOR HELP. BLAME THE VICTIMS MUCH? WHY IS ZERO STARS NOT AN OPTION?