Cia's Jewelry

I was recommended to Cia's when I was looking for an engagement ring for my now fiance. Ed and Angela were so welcoming. They listened to what I was looking for and walked me through a number of options that could fit my budget. They were both willing to accommodate an expedited timeline and I was able to propose to my fiance on a family vacation in The Outer Banks. My fiance was blown away by the craftsmanship of the band and the diamond that Cia's was able to source.

We again used Cia's for my fiance's wedding band and once again were the best to work with. They didn't pressure us into buying anything that wasn't my fiance's style or anything that she wasn't absolutely in love with. Ed made us a mold to try on first and then had the ring created. We will both be Cia's Jewelry fans forever.

The best jeweler around! Ed & his team are so creative, hard-working, and prices are very reasonable. I have had several sizing & repair jobs from Cia’s. Highly recommend!!

I had a hard time finding a battery for my watch n someone to put it in. 123 n it was done. My wife wanted batteries in her to gold n diamond watches. They said they would order the batteries in n put them in a few days then call. My wife is so happy because one is her mom's who's 89 years old mn hers is gold from the early 80's. If this all pans out my father in law has 10 brother n sisters my mom law has a bunch I have 6 n my wife has a🙂sister. Sounds like they'll be getting a lot of business. Thank you. Sincerely. Mr. Fesh.

I received a new watch for Mother’s Day but the band was too big. Took it to Cia’s for repair—even though it was purchased at an Army PX. Within minutes, the great folks at Cia’s had it ready to go. When I pulled out my credit card to pay for the service, I was told—"No charge---Happy Mother’s Day”! You gotta love that small town friendliness! Thank you, Cia’s Jeweler!~ 😊

Ed and his team, are nothing short of detail oriented, professional, and genuine. Couldn’t be happier with the service provided. Whether it’s a repair, custom piece, or anything in between Cia’s is the place to go for all your jewelry needs.

The MOST KINDEST, HONEST AND HELPFUL OWNERS EVER!!!
They resized my mother's rings for me, and did a Very Beautiful Job! Plus, they take their time to Explain the Jewelry too you also!!!
I have My New Jewelers FOR LIFE NOW!!!

Great to deal with for that custom piece I needed for my girlfriend. They worked with me on my needs and I would recommend them for that special wedding ring you may need. Customer service was second to none and made this special purchase memorable for us.

The only place to go for custom jewelry. Ed, the owner, spent 4 months on designing the perfect engagement ring for my wife. Prices r fantastic, everyone there treats u like family.

Ed and his staff know what they are doing and they are the most patient people you will meet. Customer service is amazing.

Nice people and great prices

Excellent and very friendly

Exquisite quality jewelry!

Le Monde 🌏 Nous Le Travaillons 💚🌏💖
CIA 🌏✍🇺🇲🎨🖌💚🌏💖🇺🇲🇩🇿
Palestine Union Européenne 🇪🇺🇵🇸💖🌏💚
Sécurisation 🌏✍🎨🖌💖🌏💚🇺🇲🇩🇿🇦🇪🇵🇸

Their website doesn't list hours but their Facebook page says open Tue thru Sat at 11AM. Went on a Friday at 11:15AM and the store was closed with a handwritten sign on the door that said open Tue, Wed and Thu from 3PM-6PM-ish. Wasted trip for no reason.

Horrible experience from first contact to last interaction. First, Ed said he didn't return my initial phone call because in the message I had left for him, I had asked about the price of something. He said he thought it might be too much for me without ever having spoken with me. Next, he took the photo of my deceased nephew with which he was making a pendant. When complete, the pendant had a small but very noticeable gouge on the front of the frame, and my nephew's head was not centered; it was off to the right of center. He tried to talk me into keeping it saying that it would cost him more money to repair it. In the end I told him I'd like to have it redone as it was a gift for my sister. He redid it and when I went to pick it up, the price was more than we had discussed. When I expressed my frustration with that (not yelling), his assistant grabbed it off the counter and told me she didn't need my attitude. I asked her why I was not allowed to express my frustration about the price being changed on me. She said I didn't understand that it was hand made, which I do understand as I create artisan jewelry as my business. It went south from there. She wouldn't sell me the personalized pendant of my deceased nephew and told me to leave the store. I admit, at that point I lost me temper and there was much swearing and yelling. I swore, we both yelled. I left the store and remembered I hadn't gotten the photograph back so went back in to request it and was told she didn't know where it was. I left my address for it to be mailed back to me so I could give it back to my sister. I am still waiting and somehow doubt he will do the right thing and return it. There are other things he did exceedingly poorly, mostly customer service and communication issues, but this is the bulk of it. I will never set foot in this store again.

We stopped in to get a ring sized. The ring was not sized correctly and then when I called to explain it was too small. The assistant immediately responded I would have to pay more. That wasn’t my concern I then asked what her size was. I’m I comfortable with the service up front and the follow up made me more uncomfortable. Please if possible avoid this store.