drumfactorydirect.com

My Vic Firth order was fulfilled by Drum Factory Direct. The postal service had an issue with delivering to my address, and DFD support (Calvin) was super quick in helping me figure out the problem. In the end I received my order fine.

I enjoy restoring old drumsets as a hobby. I've ordered supplies such as drumheads and hardware along with some pretty obscure odds and ends needed for my projects from Drum Factory Direct.

I don't know how they manage ship my items so quickly. Every order comes perfectly packed. They also always include some stickers which is always a nice touch.

Can't recommend this place enough!

Great place to buy small, specific drum parts. I've used their old-fashioned but extremely well organized and detailed online catalog and ordering system to find parts for several refurbishing projects. Quick order processing and great attention to detail throughout the purchasing and delivery process.

Very happy with my purchase. Fast shipping and great customer service.

I thought I wrote and posted a great review but I can’t find it. Calvin and the team went above and beyond researching some parts for me to replace a broken used drum o bought. A very small $20 order was met with the same care and professionalism as a $2000 order would be. Class act! Great company!

Emailed question about an item and received response with answer right away. Very courteous and professional. Ordered several pairs of hard to find drumsticks. Received items in a couple of days. Highly recommend!

These folks are awesome! I have ordered twice from them now for parts I could not find anywhere else in stock (like gold plated DW hardware). Their prices are very competitive and I get a hand written note on my invoice thanking me for my purchase. Nice personal touch you rarely see anymore. I will do all the business I can with them going forward.

My first time ordering from Drum Factory Direct & it was expedited within a couple of hours after placing the order with shipping status included. Thanks Drum Factory Direct
for a smooth transaction & your quick shipping along with great communication.

This company is great. Orders process really quickly. They have had the best price on every product I have needed. Super easy check out process. You get a tracking number to follow your package in the mail. No shipping when you spend over $99. I tend to order a few things from them every other month and have never had a problem.

huge selection of parts & prices are right, especially for the dfd brand stuff. i've placed one order for pickup and one for delivery & both went smoothly. nice folks too.

Great selection, low prices, and excellent service. My order arrived within 3 days, very well packed. The drum parts are high quality. Will definitely do business with again!

Ordered online some replacement lugs for my drums to change to look along with some mesh drum heads, order was filled quickly and received it my door step just as fast. definitely a drum candy store

These guys are on it. Always prompt shipping and thorough packaging. Good communication if something's running behind or is sold out. Consistently great products!!

Recently bought some hardware and a pair of Pearl Demon Drive wood beaters. Everything came in right on time, and was packaged very well. So far, nothing but good things to say about dfd and i will definitely be ordering from them again in the future!

I've had a great experience in this drum shop. Matt was really patient and helpful. I think I played for more than an hour trying different cymbals and I've found the perfect sound I was looking for. I grabbed a ride and a pair of hi-hats at a great price.
This place wasn't easy to find as there is no sign outside. Just follow the map and look for a small black "dfd" sticker on the door. It's also one of the biggest/longest buildings on that street.

Ordered for the first time online shipped super fast and it arrived sooner then expected

These guys are the best it gets. I bought a new snare and wasn't sure what batter head or snare wires to go with for upgrades. I described what I was looking for and their recommendations were perfect for my needs. So whether you're a custom drum manufacturer or a regular jo-shmo, this place is for everyone.

Excellent courteous service. Good quality merchandise. Fast shipping.Always glad to order from you guys.

Great people and service, wide variety of gear & supplies. Very competitive pricing, and it's nice to support local businesses (never forget that!)

This is a fantastic resource for drum hardware. They have everything you need for restoration, mods and building. Shipping is prompt and cheap. Wish I knew about this company years ago.