Extra Space Storage

Stephanie was amazing! She helped me pick an appropriate unit and was super friendly when showing me to the unit as well!! I also ran into issues with my information but everyone was understanding and exceptionally helpful, too. I will absolutely be back here next time :)

You can tell this organization trains their employees about the importance of customer service. The main office was incredibly helpful, and Michelle at our local location took care of us expeditiously. We got a first floor unit at half the price of the nearest local competitor. Ease of access, cleanliness and security are all excellent. Fast, easy and pleasant

Excellent storage facility. This is my first time using any storage facility and Extraspace Storage made me consider storage facilities for my future needs. Very clean facility, very easy access to the storage units and to top it all very friendly helpful staff.
Recommend highly using this facility to anyone doubtful about storage facilities.
Five stars all around 👏👏👏

I don't usually leave reviews, but I would definitely recommend Extra Space Storage there on Madison. I have only had great experiences with the people working there. They have been attentive to my needs and have taken the time to fully answer any questions or resolve any potential concerns. Not to mention the space itself is conveniently located for me, well lit, maintained, and secure. I would only note for people with larger vehicles or if you aren't a confident driver, the parking lot under the building is small and there is a height limit for getting in. But I have seen large trucks unload from the street just fine.

Great company! Been doing business with Extra Space storage at 880 Saw Mill Run blvd for couple years now. Tracey & the other employees are very friendly and accommodating

I have been very impressed with the friendliness professionality and knowledgeability of all of the people I have dealt with in extra space storage. They have made my whole process seamless and easy. Thank you, again. I am a happy customer!

Great experience , Ryder made everything super easy. When I downsized units he had what I needed right around the corner. Place is clean, secure and well managed.

Super easy process, good price compared to where we’ve rented storage before. Easy to end the lease once we didn’t need it anymore.

Michelle was super helpful! She helped me figure out which unit would work best and gave a super quick and concise tour.

Really clean facility and reasonably priced. Michele provided exceptional service. thank you so much.

My partner and I came in right before closing to put some things into our storage space for the first time. We were greeted with kindness and patience! The space is clean and easy to navigate. We received help with the ladder while moving and help with signing a key over. Overall the entire engagement was seamless. I highly recommend. I believe Shawna is a manager at this location and she is running it perfectly I don’t think anyone will ever have any problems here!

Rider, who signed us up for a 10’x16’ unit was professional, accommodating and room time to show us a few options for our very specific storage space needs. We like that the building is always staffed during hours of operation and has limited access at night so we know nothing unsafe will happen. And their prices are more reasonable the. other storage services in this area. Would recommend this brand new location to anyone with storage needs.

This is our 2nd unit at this location. We've decided to upgrade to a bigger and more long term unit because we know we'll be happy with Extra Space for a long time to come. The online start up process couldn't be easier and the introductory prices are super!

Since we set everything up online, check-in was quick & easy. Extra Space Storage is extremely clean. The manager is super friendly and takes the time to explain everything in detail. He also showed us to our unit and demonstrated how to secure our space with the lock provided by the facility. We were able to use a dolly to load our things into the unit, & we were in & out.

Highly recommend! New and clean facility in a convenient location. It's very easy to store items and move out. The staff is also very friendly and helpful. The price rates are reasonable too. In my opinion, the best storage to use!

Thank you, Michele, for making my experience so pleasant at your Madison ave facility!!

Moved items to storage today, good experience, the unit is a great size, good lighting, very clean, easy access with elevators & dollies!

Michelle was an absolute lifesaver who went above & beyond staying late so we could move our daughters dorm stuff into a unit; knowing that we were coming from a great distance away! Thank you Michelle for being so understanding!:)

We had a very smooth application on the renting process. Atimoha is a superb manager. He is very professional, patient, friendly and helpful. Definitely will recommend this storage.

Ati, the manager of this location, was great! Extremely helpful and patient and made me feel at ease during my transition from another popular storage facility to Extra Space Storage. This location is brand new and clean and SO convenient. Limited parking space but it's not that big of deal. I wish I had longer access to my storage unit but they can't change the hours just for me lol. Overall so far a great experience. Thanks Ati and staff!