Rohrich Cadillac

Great dealer great inventory of cars Very professional respectful and courteous at all levels This was not true with my experiences at other dealers Went beyond to make the buying experience easy. Top class all the way

Wonderful experience at Rohrich. Sales man (James) was great to work with Mark (sales manager) very knowledgeable and good man. Finance man was also extremely helpful settled a issue immediately. Good dealership, your go to Cadillac dealer in Pittsburgh.

Keenan from Rohrich Cadillac was one of the best sales people I have worked with to date. He was respectful, knowledgeable, and kind. He knew everything there was to know about the vehicle and was patient with me as I contemplated my decision. If you are interested in a Cadillac and you are in Pittsburgh, go to Rohrich Cadillac and ask for Keenan! He will work with you to make sure you get a great deal! Thank you Keenan!!

I had a great experience purchasing my new Cadillac Lyriq 2024 at Rohrich Cadillac and the entire process was very smooth and efficient. The entire staff is very friendly and approachable. I worked with Jon Thomas who was very professional, easily reachable throughout this process and very knowledgeable, updating us at every step and made the process super easy. He was very responsive over phone or text message and made sure we got the vehicle we loved. On the day of purchase, the process was quick and efficient.
I really enjoyed doing business with them and would highly recommend them if anyone is looking to buy a Cadillac.

I love taking my Caddy in for service. Rohrich has a place I can work and they are quick. Your car will be clean and back to you fast. The pricing is great also.

Very difficult to get the right person on the phone to handle a certain situation. After talking with John my sale person (whom I should have contacted first)he worked everything out for me. Being from out of state the sale experience over all was very good.

I recently bought my second new Escalade here and must say they take care of their customers. They definitely have a customer for life. JD back in service has helped me a lot also. He's a great guy...

Rohrich Cadillac is the best place to go to for your Cadillac. Whether you go there for service, sales or parts, the dealership is a place of excellence and the flagship of professionalism of all the dealerships in the Tri-state area. Rohrich Cadillac is CADILLAC! 🤩

I've been getting my car serviced here for several years. Always professional and courteous service. I had an afternoon appointment, so it was not crazy busy, but comfortably occupied in the waiting area. Couch area played Fox, which is gross, so I ignored that and sat at a table in the cafe area. Much better atmosphere. I missed the muffins and biscotti, but enjoyed a smoothie. Has great beverage choices (waters, coffees/espresso drinks, sodas, milkshakes and smoothies) so that helps to pass the time.
Service was efficient and as expected. I had an inspection and oil change, so both were done as needed. Washed my car at the end, so that is always nice.
Good dealership and service department. Always friendly and courteous. I found my next car and will likely buy it from Rohrich too.

I was recently in for service on my SRX. The whole process is easy from scheduling to getting the car checked in to checking out. The staff is very friendly and although my wait time was longer than expected, the waiting area is comfortable and a nice environment. I love Cadillac and feel like my business is appreciated. The quality of service is top notch as well. This will be my reason for shopping a newer model sometime in the future. Thanks!

Jason was my service advisor and he assisted me with an emergency tire problem. I did not have a scheduled appointment but Jason worked me into the very busy tech schedule to resolve the issue. This is what makes Rohrich the BEST dealership - placing customer needs first and doing it right the first time!

Customer service was great! Very professional and treated me with the up most respect! Lorena was amazing, she got me the right information,communication was perfect throughout the whole process and I could not be happier with my service at ROHRICHCADILLAC!

First time Cadillac owner, Rohrich took care of me. Will take my car there every time.

Eazy call in to schedule service appointment
Amy offered me an available customer loan vehicle
Immediate walk up to initiate service No waiting
Used courtesy discount sent to me in mail.
Customer Lounge TV works as well as remote works to change channel and initiate Closed Caption speech to not disturb others reading in Customer Lounge
Negative ?
L O N G 1/2 hour Waite to have a courtesy car wash completed after service completed But it was a free wash so this is not a complaint just to advise is can result in an unhappy customer As the other waiting female customer got tired of waiting and declined to accept her free wash!

Excellent service by Lou. All employees were also very nice. I would recommend Rohrich Cadillac to my friends and Family

First off, best-in-class website with a ton of transparency and documents available. I have been window shopping new and used Cadillacs on the Rohrich Cadillac site for quite some time and finally pulled the trigger on one. This was a fantastic experience beginning to end: Very nice facility and Kevin M and Tiffany made my purchase an enjoyable one.

Best experience buying a car ever! From start to finish, we were treated as if we were buying a million dollar vehicle! Our salesman was not pushy, gave us options and got us moving along very quickly. The manager was super personable, standing and chatting with us. The secretary was incredibly sweet and talked as if we had been there 50 times before. The financial gentleman got us the payment we expected along with some help of the manager and didn’t let us walk away unhappy. I would go back a million times and recommend them to everyone. They truly made the experience incredible! Thank you Rohrich Cadillac for getting me back in my favorite vehicle!

What we liked most about the Rohrich experience in buying a vehicle was the professionalism and expertise from everyone we had contact with during our purchasing of the Cadillac XT5.
Kevin was just the right person for us as a Sales Consultant. He went above and beyond making sure we knew everything about this SUV and why it was a perfect fit for us. He spend a huge amount of time with us and we certainly appreciated his knowledge and test drive and all the extras that showshe is the best in what he does at this dealership.
Michael.. never dealt with a finer Finance Manager.
Jim and Marc. Their extra communication to us was exceptional.
Rohrich is about a cut above the rest. It shows from the minute you enter. I know what it is like to be part of a team.. these individuals that we dealt with.. a super team dedicated to their profession.
We LOVE our Cadillac!
Thanks to all!
Jack and Mary Ann Rocco

Very knowledgeable, very understanding and compassionate staff. As a woman I don't feel like I am underestimated when I explain what the issue is with my mom's car. Thank you all for the high quality, and standards you have.

Rohrich Cadillac was a joy to work with. My salesman was considerate, informative, not pushy at all. Felt he was always working for my best interests. Would definitely recommend to anyone looking for a Cadillac. Very happy with my new purchase.