U-Haul Moving & Storage of Lower Burrell

Recently gave my repeat business to this location, and there some mechanical issues with my truck. These things happen, however staff member Bailey and Store Manager ( Didn't catch her name) went ABOVE AND BEYOND to make a crappy situation better. Very attentive, and committed to rectifying the situation for me( on a Friday 40 minutes before quitting time no less). You are dealing with a different animal here at this location! Thanks again! I will be recommending this location every chance I get!

U-Haul self storage in lower Burrell, they are awesome. They rock. I recommend anybody to go over and get a storage unit their friendly very clean the employers are great and you’re awesome.

I go out of my way and extra distance to use this location due to the great selection of equipment, extra products always on hand, and amazing friendly service from the people that work there. When I discuss U-Haul with people, I don't just recommend U-Haul, I recommend this particular location.

The people at the Lower Burrell Uhaul hub are wonderful! They are kind, pleasant, welcoming, greet & speak to you with smiles, engage with customers & each other, & go out of their way to help! These are all qualities that are hard to come by lately. Uhaul could teach other places a thing or 12 about how to interact with customers. They even called me when I was about 15 minutes late because of a hiccup I had on my end and changed the time of my reservation so I didn't lose it, and she seemed happy to do this for me! When I went to leave, I had to go back in because I couldn't reach the pedals. We had a good laugh because I'm too short for, well, everything. 😂 She could have just told me how to move the seat, but instead she happily went out (in the rain, mind you) & showed me. (I looked in the wrong area for the slider thing.) They really are great people!

The store is clean, organized, and the prices for things like ratchet straps is really good, too. I stupidly went somewhere else and got two for $6 more than the price of 4 at Uhaul. *oop* They aren't trying to gouge people the way you would expect at places where you'd need supplies in addition to the service. That was a nice touch.

I was having a terrible start to my day before getting there, but after you had me smiling and laughing, my day was turned around. Even with the rain ruining my hair, my morning starting off terrible, and the stress of moving & being nervous about renting a big truck, I had a great rest of the day and it all started with being a customer at Uhaul! I sincerely thank you for the great experience! You truly changed my whole day!!

We have rented trucks from them and they have always provided great service in our trucks or vans or always outside waiting. I give them a five star rating. We will always be renting there when needed. Thank you

So far, so good! Nicely priced and climate controlled. Alarmed and locked plus watched 24/7. Thank you Lower Burrell U-Haul!

Good to see something in the okd Wards building. Good service. Knowledgeable staff. Used this Uhaul location several times for both trailer and truck

The rental agent was wonderful. She delt with a few problems and made sure we were very satisfied.

Got a trailer hitch installed on my new car. They went out of their way to find the part and have it shipped in and installed in a timely manner.

I have rented 5 trucks from this location. I am very happy with the services provided.

Friendly and helpful staff, made it easy to reserve over the phone. Pricing was pretty accurate

Great people great services and good prices

If you need a storage room or a truck for rent? This is the best place around. Great customer service. 😃

Everything was great!!!

I have rented from a few different places and this one is the best. I pass at least two other sites to go to this one.

Had to move a couch for A friend, this U-Haul location was great...service was fast and friendly.

Always friendly and fast service at this location

The woman who helped set everything up was incredibly nice and patient.

Very helpful and made it easy and quick I would recommend them to everyone

General manager at the lower burrrell store is outstanding,and was very helpful