Performance Bicycle

I went in today with no expectations really. I am brand new bicycle rider. I haven't owned a bicycle for close to 20 years, but with all of the bicycle lanes and everyone in the city riding more, I knew I had to get in on the action. When I walked in Bryce greeted me and asked me how and where I'd be riding. As a short guy, it is sometimes difficult to find a bicycle which is comfortable. Bryce custom fit me into the perfect bicycle. He took the time to explain the different components and had me take it for a test ride. I was very impressed by all of the employees in the store. Everyone was very friendly. I signed up for their Performance Buyers Club program for $30 and it was WELL worth it! I earned close to $60 in rewards just for buying my bicycle. I also signed up for the Spin Doctor maintenance plan - like I said, I'm a novice and I know my limitations. I am very happy with my experience and HIGHLY recommend them to anyone who is looking for a new bicycle or accessories - they have a very large accessories section in the store.

I bought bikes for myself and my wife at a Performance Bike in VA. We have had them serviced here and have bought parts/accessories. The staff is knowledgeable and helpful regardless of how much I'm planning on spending. They won't pressure you to buy the fanciest priciest product. Recently, one of their maintenance guys took the time to explain a simple repair to me, noting that buying the tool would be cheaper and quicker than waiting out the busy spring repair season.

Would recommend without reservation!

Recently purchased a road bike from Performance Bicycle in Pittsburgh. The bike selection was comparable to other local bike shops, but this store had more accessories. The prices were good. The customer service was excellent, the salesman, David, was very helpful and not pushy. When I took delivery I opted for the $30 custom fitting session with Josiah. He was extremely knowledgable and very thorough with the detailed walk through and fitting process. This was no eye balling the seat and sending me off. He adjusted everything meticulously using a large angle finder and plumb bob to ensure a precise fitting. This process was about an hour and I feel was well worth the $30.

This store has earned my business with their great customer service and fair prices. I highly recommend.

It took me more than 10 days and 5 bike shops to choose the right bike for me. During these 10 days I visited Performance Bike on 4 occasions where different sales associates took the time to explain to me the different choices and prepared the bikes for a test ride. At no point did I feel like they were pushing me to buy without being fully informed. I am extremely pleased with the service quality.

Friendly staff, fair prices, easy in and out place for everything bicycle. I was helped by Josiah in the bike shop, and couldn't have had a better experience in helping me outfit my Fuji Newest 3.0 for my next bike trip. He was patient, honest, and knowledgeable.

What a great shop. I shopped around for about a week all over Pittsburgh and bethel and I returned here. By far the best prices in town. I would highly recommend the performance membership for 30 dollars it by far pays for itself over and over Dave helped md out everything I needed gear wise and much and joe helped me find a bike and get it assembled. If there is one thing to take from this review go to performance bike. If you can't drive down just go online they have great sales and shipping is free if you get a couple things.

Their customer service is above and beyond. I explained to them what I did to my bicycle and their response was, bring it in at no charge and I will put your front tire back on and will show you how to do it yourself. They went the extra mile explaining to me everything that was wrong with my bike, even though the wrongs were minor, they fixed them at no charge. I appreciate their kindness and their excellent customer service. Thank you Performance Bicycle.

OK, I spent about an hour talking to two salesmen there and both were incredibly helpful and knowledgable. These guys really try hard. I went in with a pretty good idea on what bike I wanted and left with something which ended up fitting my purposes a lot better. They let me test ride 4 (!) bikes. Oh, and you can't beat this place for in-store selection. I am a size 60 and they had quite a few bikes for me to test right there an then.

I purchased a bike online and had it shipped to the store. Once it came in, Alex fit me on the bike and we both agreed it was too big. They offered to order the bike in a smaller size for me and swap it out for free. Their service and bike knowledge is second to none. Big thanks to Alex, David and Scott for helping me out!

Great experience with manager Dave and his staff - was very helpful finding the perfect bike for my wife and facilitating an exchange when the first attempt didn't work out. Highly recommend from a customer service and satisfaction standpoint.

Nick and Joe are two of the best mechanics, and bleed bike knowledge. I've been a performance bike customer for about 3 years, and have never felt rushed or dismissed. Staff is also very ready to teach you some minor bike matenince. All of these factors will keep me coming back.

Best bike shop in Pittsburgh. Extremely helpful & knowledgeable about road & mountain bikes. The staff was kind & patient with me... I pretty new to riding.

just purchase a bike from there! the customer service was excellent they help me out with a lot of questions I had. very knowledgeable about parts and products. I will recommend them to anyone!

Best place to buy a bike in Pittsburgh. If there's a problem it's going to be fixed or bike replaced without issue. Scott and the whole team very helpful...

Excellent bike shop.If Luke is still there he's an excellent mechanic and will tell you exactly what parts you need and exactly what parts of your bike are broken.Highly recommended.

Friendly knowledgeable staff. This is one of my favorite local bike stores. Josiah is the man!

Great customer service. Len got me onto a great Fuji and I love it. Wish they had a store in Cranberry.

Very helpful staff. Not too pushy like other places. The annual membership is worth it if you plan to use them frequently.

seriously, best bike store in pgh .. so random but very worth checking out before or after another store

David is extremely helpful and patient. People there really know bikes! Highly recommend.