T-Mobile Authorized Retailer

We upgraded our service, got 2 new phones and an internet box. Adam and the other guy were very helpful and patient with us.

Was looking for 2 Samsung A32 phones. The manager Alex drove to another location to pick one up for me. Adam set up my service and he was VERY knowledgeable! I was leery about going to this location because of the poor reviews, but I am so Glad we did! Still having service issues where we live even with the 5G phones but hopefully that will improve with time.

I'm really thankful that the magenta team at the store was able to help me restore data connection since phone support wasn't able to help me with a 3day issue. Thank you so much!

The employee made switching from another network as easy as it can possibly get. I definitely recommend them.

my favorite place to visit I can find what ever I need and great service

They'll try to fix your problems.

Good service

Like anything else, was good in the beginning. Then, bam! Phone only works in wifi. 3rd time since I've had this phone with them. Soon as I have enough to transfer to another carrier, I'm doing it! Disappointing.

The lowest level of professionalism I’ve ever seen in customer service. No filter what so ever

19 Months ago my fiancé and I set up a plan thinking we were taken care of. Just 2 days ago my automatic payment didn’t go through again so I called customer and got it fixed. I then found out we were being charged for separate Magenta Max plans but under the same name. Clearly the manager who set us up really messed up and after talking to 2 different representatives, they told me they would give me only $90 of the $570 they were basically stealing from us (3months vs 19months). Like I told them on the phone, I cannot continue paying modern day scammers. Completely mind blowing. Terrible people to work for and give service to. DOUBLE CHECK YOUR PLANS PEOPLE AND DONT TRUST THEM AT ALL or you may end up $570 in the hole. Good luck