Big R Stores - Thornton

Great store! they always say hi to me when I come in the store. I come here to get chicken feed and hay bales and they always have them in stock. I also get some dog supplies from time to time here. I really enjoy this store reminds me of country supply stores from back home.

Marge was very helpful and a very sweet lady. Cashier girl was friendly and greeted everyone.

Great customer service at this location, especially by KC in the sporting goods department!

The supervisor Andi was great. Very professional and respectful. She helped me while she was off the clock. She provides great customer service and truly made me feel that my business is valued.

This is by far the best ranch supply store I have ever been to! Not only do they have pretty much everything I've ever needed for my ranch but also the staff is extremely helpful and friendly. I'd like to point out that they know that happy medium between helpful and pestering that a lot of other stores have a hard time understanding. I'd definitely like to point out their store is always well organized and clean, especially the pets and feed section. Overall I'd highly recommend this store over all the other ranch supply stores in the area and would like the staff to all know that they are greatly appreciated.

This place has a lot of miscellaneous affordable goods. I get wood pellets here for a good price. I get to take my pup into the store and they give her a treat at the register. They have great dog food and toys. Plus tools. Love exploring this place! 😅

Wow wow WOW!
I walked in and I had 4 employees great me!
I walked thru the store and every employee made sure I found what I was looking for or rather asked! Every employee!
I am so impressed with the cleanliness and polite employees and I found what I needed and more! Strolled by the cat food and they carry the brand we use for our cats and at a cheaper price than the other big name pet stores!
I will return and also recommend this store to everyone I meet!

Thank you for a very pleasant experience and thank you to all the employees that greeted me at the door and throughout the store!

This store is great, very nice store. We had just spent the day looking at every Home Depot and Lowe's to try and find pipe for our sprinkling system. The people here were a very nice and knowledgeable, they knew exactly what we needed and helped us get it all. Prices were great, we will go back again. It was so nice to have service like that, they came and asked us "what can we help you with". At the other place you sometimes feel like they see you coming and they RUN AWAY. Thank you Big R

The customer service was above and beyond! I purchased my duty weapon here and I was treated with respect, not a lot of stores show women respect when they are purchasing a gun but I had a great time and I recommend if you want true customer service then this store delivers.

I contacted customer service via email. It was the best customer experience I've had in a very long time. A quick turn around time with absolutely nothing but stellar customers satisfaction. I was dealing with a real person, not a computerized response. Thank you, thank you, thank you.

This place has great service. My dog didn't like a certain flavor of food, they let me exchange an open bag for a brand new bag! Also, they have great prices on spices (conveniently located next to a respectable selection of ammunition). And great clearance prices on fancy jeans. I simply can't say enough good things about this place.

Great service ! Knowledgeable salesman Jeff. I needed a new chainsaw after the windstorm took out 3 40' pine trees. He was able to help with all questions and provided information on new saw as I had not owned this brand before. Even though there price was $20 higher, they matched the national brand sale price.

This is absolutely the best Big R location in my opinion. I live nearest to the Pueblo stores, yet I prefer this store. Regen, the store manager is very helpful and knowledgeable. He go's out of his way, I never feel rushed when dealing with him.

The Big R company, should seek to hire more people like Mr. Al or his name in Spanish Alvaro, I called today 5 stores of this company in Colorado and he was the only one who helped me solve my problem, he was very attentive and I try to do everything possible to be able to guarantee the purchase, people like him make companies great.

Again Al, thank you very much

They had a wide variety of merchandise. While some black Friday specials advertised in the flyer we received were gone, some were still available. Kayla and Brennan were extremely helpful!

Great store, they have pretty much everything you could ever need to take care of land and livestock. Everyone is always nice and will help you find anything. Its also just a cool store to go walk around in and see all the interesting products they have.

I want to give a shout out to the crew at the Thornton store on 120th.
After ordering the items I needed online, they brought the items out to the curb and loaded them into my car so I could avoid going into the store during the pandemic as I am high risk. I greatly appreciated them going above and beyond for me . .

They have everything I need... this place is epic amazing

They always have gloves in my size for a great price. Associates at this location were friendly and helpful. The store was clean and well stocked.

I purchase my dog food here versus the other two well known “P” chains. The staff is always welcoming when you walk in and makes sure you find what you’re looking for.