NAPA Auto Parts - Auto Parts of Arcata

Good times! The folks here are knowledgeable and helpful.

Chandler at Napa Arcata not only found the exact part I needed after seeing me pull into the parking lot billowing smoke, but also installed it for me and was kind and knowledgeable the whole way through! I noticed on my receipt he is employee #777 which checks out, because I feel like I won the lottery because he was there to assist me when I needed it most. 🌞 I'll definitely never be going anywhere else ever again for auto parts.

Shout out to Wes! He went out in the rain and installed my not so easy wiper blade. Thank you for not giving up and making sure I left there with a newly installed wiper blade. Wes and the rest of the staff there are always friendly and ready to help.

Very helpful staff and ready to solve the problem.

Every time I've been there the staff have been friendly and knowledgeable about what parts I need and how to work on the problem. They took their time to explain things too me and help me when I really needed it. Even going out of their way to help me install something to save me from having to call AAA for the second time that day. I very much recommend this place, and will continue to go there.

Justin at Napa is friendly and super helpful, actually gives customer service a name. He didn’t have to be that helpful, but went above for me. listened to me, and did his absolute best. Over all, I’ve never had a bad experience there. And I’ve been there quite a few times, as I live right down the road. The guy with the pony tail was also very helpful too (sorry I don’t know his name) thank you Justin and the crew, I will be back when I need parts or some advice. You guys rock ⚙

Had a battery problem today, late Monday afternoon (4-19-21) and came in to see if someone could help out. Chris was super excited to help out, and knew everything about what I needed help with. Dude was great, 10/10 service !

Excellant prompt service! I just experienced what an awesome place Napa Auto Parts is! I drove up with a broken windshield wiper and they immediately replaced it for me on the spot! Thanks for the great service! Now I got to drive safely back to Eureka with a set of new wipers! Awesome job! ⭐⭐⭐⭐⭐

We love Napa Auto Parts of Arcata. Great service, knowledgeable employees. It may cost a little more to shop here, compared to ordering online, but a few extra bucks to support our local businesses is worth it. Shop here for all of your auto needs, we do!

NAPA Auto is one of the most dependable stores that I use their return policy service knowledge are just a few of the things that keep me coming back I've known Frank for 40 years.
You know why they say Napa Know How well they really do. They also have a really good paint store inside the Arcata branch which I've used numerous times they're outside Services just as good.
They deliver my parts really fast

Offers a 10% AAA discount. Had to exchange my 5yr warrantied battery after 2 1/2 yrs. AAA diagnosed 1 dead cell. No problem with receiving my pro-rated refund on the warranty. Aaron went out of his way to be helpful!

Very courteous and helpful employees! I was wandering around the store, not noticing what I needed. They oriented me and even got the funnel I requested. A worthy business.

We needed batteries for our travel trailer and they had a nice polite people

Lots of stuff for your car and access is easy, could use some more types of oils because they are the only place in town that carry

These guys have good experiential knowledge.

Great customer service and got a pretty good price on my battery.

Chris was awesome. Very knowledgeable and helpful to two women traveling in bad weather.

The girl Amber here was super helpful and made it so easy. I will always use them for my car part needs

Great customer service, nice folks, good selection of parts and supplies for a medium sized store.

They were helpful and polite.