Franklin's Service

Friendly and knowledgeable staff provided the service as promised, in the time promised, for the price quoted. Thank you! I'll be back (but hopefully not for a while!)

Good place for oil changes and similar things. Fast service. Prices good.

Pretty reasonable and seems like they are very versatile on what they can do. I haven't gone to them for anything major but had to get my suspension looked at and had to pay for one hour. They checked out my suspension and they said they had extra time so they replaced my Windshield wipers fluid hose fitting, checked my fluids and inspected my lights.

I used the web page and asked about tires .I entered the auto information and the app did the rest .I received a call the next morning , I returned the call and set the appointment , tires were installed the next day at my request. The gentlemen there were professional , polite , and took care of business .The only name I remember is Dan ,though I dealt with another equally nice employee.I have a shop in Arcata that I will use again .Thank You Franklin Service !

Very good staff and customer service. I plan to have my AC fixed there in the near future.

Great service. Perkins Body Shop recommend using this facility to finalize repairs on a car I had Perkins repair for me a few months ago. I keep going back.
On time, friendly, they answer my questions, and I found their pricing to be the best for what I've been looking for locally. They beat Les Schwab by $400+ for a brake job for my business car recently. Thanks Franklin's!

Great trustworthy guys! Reliable an quick service for serpatine belt and was affordable for my friend Hyundai. Plus the benefit of being close walking distance to the 24 hour Toni's restaurant next door if you need to wait and have a good bite to eat.

Had some smog issues with my Tacoma, and they took care of it quickly and for a fair price. Staff was friendly and helpful as well. As soon as the issues were diagnosed I got a phone call with a comprehensive description of the problems. Best place in Humboldt county for auto repair

Best quality service I've ever had on any car I've ever owned. Blatantly honest, impeccable work, and by far the best pricing in town on anything from oil changes and smog checks to real work that they give extremely detailed quotes for. Don't bother with anywhere else, Franklin's is what you're looking for.

My family was visiting Humboldt from Montana. Our vehicle ended up needing some serious and unexpected work while there. We were taken care of quickly, professionally, and at a fair price.

Franklin's had my sons work truck for over a month while figuring out all that was wrong with it after it was sabatoged. They also worked it out with the insurance company for payment. It was great having them patiently working with us.

My family and I have been going here for years. They always get me in quickly and are really good about communicating exactly what my car needs and never try to push me into spending more than I need to. PJ is brilliant and delightful and I trust him 100% with my car.

My windshield wiper decided to stop working as I was driving. I pulled into Franklin's with only 10 minutes before closing, and not only did they take me in, it was a simple fix so they didn't even charge me.

They also have given me good service for oil changes.

They were able to get me in last minute to replace my car battery and it didn’t take very long to install. They were the only place open when I found myself with a dead battery! So I appreciate being open slightly later because of it.

May 2018 - got a smog check. Had an appt. They were running on time. They were pleasant, professional, fast, with me, and other customers. If I ever come in for service, I will update my review.

The best service possible...don't think for a second you have been treated well until you have been to Franklin's Service.......The name saying proud..

Don't think a mechanics shop has ever treated me like I drive a Ferrari.... Yet it happens today....fit me in on a full schedule....without an appointment....don't think they do it every time. If they can help they will. I have to say thanks for fitting me in...You really saved the day.

We are delighted that we found Franklin's Service when our van broke down on a trip to Humboldt County. PJ (the best "car case manager" around!) and Jason (the owner who stayed late!) went out of their way to assess and fix our problem so we could get back on the road safely and quickly. And they did this despite being booked up for days! These folks deliver the kind of friendly and competent service we all want more of in our lives. They are honest and reasonable and great to work with--what more could you want?! Thank you, guys--you really made a positive difference for us.

This shop is very dependable and the people here have been honest and upfront with all work they have performed. On numerous occasions I have called for advice on non-automotive projects and they always pointed me in the right direction.

I needed inspection bc I had been in a wreck. They were so kind and helpful. It was quick.

Excellent customer service. Polite, professional, and expedited service. Been going here the past two years for oil change they never try to sell you a bunch of extra stuff the service is timely and relatively inexpensive. Highly recommend this place.