Ashley Store

I have never been so impressed with Austin he was the best sales representative I’ve over dealt with. We are 3 rd time Ashley repeated customer’s but our first time at this location. Austin was knowledgeable, super friendly and made us extremely satisfied with our purchase. Jason who assisted Austin was super friendly!! Thank you for such an amazing experience!!! Love the exceptional customer service!!

Austin is super helpful & personable. He took time to let me know sale possibilities. After looking for glider chairs some time, I got them affordably at this store & excitedly await delivery. I would gratefully shop here again.

My husband and I just purchased a home in Gallatin, TN. We stopped by this Ashley location and met Scott Dickens. We had a situation that required the furniture we purchased get delivered within 48 hours. Due to our schedule Scott was able to work with an independent delivery company to get all the items delivered the same day. We ordered the products around 3pm. We had them delivered by 6pm at our home. Scott went above and beyond to help our situation. We will definitely order from him again and highly recommend working with Scott. Plus, he is a huge animal lover!

My Ashley experience was excellent! Friendly sales staff, great prices and product. I LOVE my couch. I also really loved the tracking site and the great communication the day of delivery.

I love Ashley furniture, excellent quality, I’m hooked. I would furnish my entire home if I could afford it. My dining room set is gorgeous. I encourage everyone to shop at Ashely furniture you won’t be disappointed. Thank you for your kindness and retail help. Austin was awesome to work with. He’s very dedicated and honest. If I had my own business I would hire him. Sincerely Elizabeth Deverse of Madison

I needed a mattress cover. Mario, who assisted me, was very helpful and knowledgeable about the product which I ended purchasing. I also happened to be in the market for sofa and bar stools. I found what I wanted and Mario came through for me. He provided excellent customer service. Much appreciated!

The team there was very friendly and nice and also quick. I enjoyed working with them and buying an amazing couch from them. Really recommend working with Matthew super cool and nice guy

This was my first visit to the Ashley store. We checked out two other area furniture stores before going to Ashley, and they had both of the other stores, both in quality and price! The staff there was extremely helpful and kind. They took their time with us and made sure that we were thrilled with our purchase. I highly recommend this place!

Eric and Jason were the best that I have ever dealt with in any furniture sale ever. From beginning to end it was a friendly, professional and cooperative experience. I can't wait to come back!

I had a beginning of spring shopping day! My sales rep was very friendly, courteous, and outgoing. I purchased a Bladen hide a bed sofa and loveseat, and a recliner to match. They were comfortable and sturdy pieces of furniture and I think I will be very happy with them. I really liked the atmosphere in the store, and my sales rep.

The management team here have a heart of gold!
I truly don’t know how to say thank you enough! They go above and beyond for members of the community in times of need!
Highly recommend them!
Austin - Matt - Mario
The whole team!
THANK YOU!!!

Jeremy at Ashley in Madison, TN did a great job demonstrating all of the various type beds in the Tempur-Pedic brand that we were looking for. He was very knowledgeable and not pushy. He was also very helpful in the transaction that was tricky as we live in another state. We have used this store for another family member who lives in TN and will gladly recommend it! Will buy from again!

Jeremy was super helpful in finding me the perfect mattress!! I'd definitely ask for him if you visit this store.

Haven’t received my furniture yet but had a great experience in store in Rivergate. Austin, who worked with us was super helpful and fun and all the other associates were very nice as well. We had fun and got exactly what we were looking for!

Love walking into Ashley Store.No pressure from salesman. Was able to freely roam at my leisure without pressure. Salesman was available for questions. Easy checkout.

After deciding on the furniture my spouse and I had considered purchasing online, we went to the Ashley Store in Rivergate to see our selection personally. The personnel there was great, from showing the type of furniture we would purchase, to the front office getting the paperwork ready, discussing the financial options, and getting the delivery/set up for us, as well. I would personally recommend anyone who needs furniture to consider going to Ashley Furniture Rivergate area!

I enjoyed looking at all the New Styles.Ibcsme in just looking for a mattress set and I did purchase one.The Salesman worked with me and was kind.I was very pleased when I left
Ashley Store and I will come back again and tell
Others.

Austin and his manager went above & beyond to help my daughter with her sofa selection. She just moved to TN and needed a couch fast and they came through for her. This Mama appreciates you all. Thank you.

Austin was great! He was very patient and kind while I had to spend a bunch of time on the phone with my bank since I don't normally spend that much money.

Jeremy was a great salesman to deal with. He introduced himself and then did not follow us around and waited until we were ready to ask questions.