Pep Boys

Great Service at the Traemoor Village (Jack Britt HS) location. I made an appointment for the next day online. Called to discuss tire options and alignment. I dropped my car off at 0800. My alignment was corrected, and new tire was installed by 0930. They went over service that my car needed. I work on my own car, so I already know what it needed, and they didn't add extra nonsense. They were honest in their inspection and the findings matched what I already knew. I'll be returning for my next tire install/alignment and would recommend them for sure.

Great service, very thorough! I made an appointment and got my vehicle in on time. Very friendly staff! Took care of my vehicle in a timely manner and had me back on the road.

This location is very convenient from where I live which is close by. I have been taking my vehicles here for the past 3 years and they have always been thorough and honest when it comes to their services. They are always accommodating and try to get you seen quickly which is a value of customers time but doesn't sacrifice quality. If there was ever an issue with their work, they are always happy to look it over again to ensure customer satisfaction. Highly recommend.

Enjoy the service and the staff when arrive. They know me by name and make sure everything is working right for me. Since I'm a widow and live alone. The team take good care of my vehicle.

The service woman was oh so helpful and got me in the same day when the online appointment function was not accurate. I have never been treated so well by an automotive business in my life. I wish I’d gotten her name because she deserves recognition, a raise, and a promotion. She should be teaching other attendants how to take care of customers. Because of her actions Pepboys now has a lifetime customer.

Excellent service first time going to the location or any pep boys. Went there to get my yearly state inspection for my car. Overall great service

I always take my vehicle to the Hope Mills NC location. The managers are very courteous and professional. Even though the store is super busy, they always get my car repaired in a timely manner. Thanks for a job well done!!!

I have gone here for a few years now for everything from a basic oil change to getting a whole new set of tires and never leave disappointed. The job always gets done properly the first time and I have never had issues with my services. I would also like to shout out the front desk-men (Carl) for always being so kind and willing to give customers proper service and fixing and tweaking any high estimates to save us during these financial hard times! It’s good to know that when I have any automotive issues they are so quick to jump and help anyone in need!

Thankyou to Joel. He did an outstanding job mounting and balancing. He asked specific questions so that the tires were balanced to my liking. Thanks Joel. I will be returning when I need more tires.

The management and staff of Pep Boys at Town Center Dr (across from Jack Britt HS) make this one of the best businesses in Fayetteville. Always friendly, very professional, service exactly what is needed, and get you out quickly. They are the only car service center I trust with my car in the region.

Service was fast. The staff was knowledgeable about what my car needed.

Great service, same day service. The employees said I would get my new tires put on same day, and they actually stayed late til almost 9:00 pm to complete the job. Very customer oriented. Great customer service.

Carl & Paul great costumer service ! & honest about the services needed for my vehicle!! I recommend this spot for anyone that needs any work on their vehicle !!

I love taking my car to Pep Boys for oil changes, tire rotations, alignments, etc. They do a thorough job and are extremely professional and courteous. It is a wonderful place with great prices. Won't go anywhere else!

My pep boys family are great our master mechanic Byron and the team keep our vehicles in tip top shape

This is my first time getting auto service done at Pep Boys at Traemore. Roger was very welcoming and I can clearly tell he has years of experience. It seemed like the crew was very attentive and well the knowledgeable. When we drop the vehicle off and went next door to have dinner it was done as soon as we were finished. I set an appointment a couple hours prior and even though the system didn't take they squeezed me in at 4:00pm on a Friday evening. A+

They were great put air in my tire gave me a new stem cap and I was on my way. I was trying to do it myself with those air stations and actually taking air out. Never do that. Pep boys are great 👍

Carl and his team took great care of us! They were honest, communicative, and kind. We greatly appreciated their quality service!

My husband bought me a set of tires and set an appointment with Pep Boys for installation. Appointment time was 4 and I arrived early; however, my vehicle did not go back until 4. I was happy because this means they keep the appointment time to keep things running smoothly. This makes me feel better the next time I need service and have an appointment. The only thing I did not like was the parking lot is very very small and parking is tight and maneuvering out of the parking lot can be a challenge to some. Everyone was courteous and professional. I look forward to my next service.

Carol and Paul were very polite and truthful about my vehicle , I very much appreciate them