Audley Travel

I recently returned from a 14 day trip to South Africa with 7 family members. I planned this trip with Thora at Audley. She was fabulous, we had zoom meeting so all members could participate in planning. She crafted the trip from Cape Town, along the Garden route, ending at Amakala Private reserve. All our accommodations were outstanding. We had many tours planned with Audley partners that were so great. Our time was carefully planned and every thing went smoothly. Everyone had a great time. Such a memorable trip. I can't wait to plan our next adventure with Audley.

I recently returned from a 3-week trip of Singapore & Indonesia (Yogyakarta, Borneo and Bali) tailor-made by Audley Travel. Every aspect of the trip was top notch: my region-specific advisor who helped me plan and organize t6he trip, all the airport transfers, private tours, boutique hotels and incredible excursions. I was able to experience the natural beauty of each area without the stress of crowds and group activities. Their choice of accommodations are excellent, providing a comfortable stay in the best location at every stop. Their service and knowledgeable tour guides was exceptional, our private tours allowed us to see the places at our pace and interests. Since I booked all the internal flights with them, cancelled flights were quickly re-booked through their local supplier (we had four out of our six flights of the trip cancelled within 24-48 hours each and they were promptly re-booked making sure we received the new booking information). This made our trip stress-free since they were always one-step ahead with the planning and follow through making us feel we had the best team in corner, watching over to make sure the trip went as planned. I had heard about Audley in 2019 and used them on a 10-day trip to South Africa. Were so pleased with their service and choice of hotels / excursions in that trip, that I organized this 3-week dream trip (originally supposed to be in June 2020 but got cancelled with the pandemic). Their level of service and knowledge is unmatched! Highly suggest them for a private and one-of-a-kind trip that you can adjust based on your interests. They have more than surpassed my expectations on both trips I have booked with them. Look forward to travelling again with them in the future.

I have used Audley Travel three times and have been thrilled with the arrangements they have made… from helping to create the itineraries; booking hotels that exceeded my expectations; hiring wonderful drivers and local private guides; and obtaining skip-the-line tickets for various sites. Their recommendations for local restaurants and suggestions for other activities are also helpful. I love that their agents are *so* well versed about the countries/places they assist with. For smooth, quality travel, you can’t go wrong with Audley!

I have recently returned from a wonderful 3 week trip to Spain and Portugal, planned with the help of Corrine Landry. I had a general idea of where I wanted to go and what I wanted to do with my time, and Corrine patiently helped me tweak and perfect my vision. Because I am a solo traveler and fairly inexperienced traveling internationally, I am still a bit nervous and I relied heavily on Corrine's expert advise and the plans she made, which included the most amazing tour guides, personal drivers, hotels, etc. Every detail was planned out to perfection. I had no problems, but again, as I was a bit nervous, I reached out a few times to the local in country travel partners to confirm some of the arrangements, and each time, I received an immediate response. This is my second time planning a trip with Audley, and quite frankly, I cannot imagine taking another trip without them. In fact, Corrine and I have already started talking about my next trip. One of my guides in Spain told me that I was with a great travel company. I could not agree more!

Corinne L. is a rockstar! My boyfriend and I used Audley to plan a 2 week trip to Portugal in a very short timeframe and Corinne did an outstanding job!

We didn't want our whole vacation planned for us, but we needed help with hotels, transportation, recommendations on food and activities as we traveled from Porto to Lisbon and then the Algarve. She covered it all, we didn't have to worry about transportation from airports, train stations, or hotels. Everything went exactly how our itinerary said it would and it really let us get the most out of our trip. Audley ensures you know what to expect, what to pack, what to do if something were to go wrong, ensuring you get the most out of your vacation.

I can't say enough great things about our trip to Portugal. Highly recommend the location and Audley travel to ensure you enjoy every minute of it! 10/10 ***** Will definitely be using Audley for our trip to Croatia next year!

I would highly recommend their services. They made everything so easy and organized. We had the best trip to Italy because of their team in the states and in country. Thank you to Gudrun for her help!

Lorne was an absolute dream! We had some questions about New England travel and he was patient, kind, and so passionate about travel. We highly highly recommend him. Will be requesting him for future travel needs !

We highly recommend Claire from Audley Travel. She's been a JOY to work worth and planned out our itinerary perfectly to Spain. We will definitely use her again!

Audley helped us plan a wonderful trip to Italy. 18 days - Venice, Florence, Sienna, Rome and Positano. Hotels, transportation, day trips, drivers and tour guides were all top notch. Our day trip to Capri was cancelled due to bad weather and was fully refunded within days of returning home. We had a great time. I recommend Audley and will definitely use them again for a future trip.

My trip to Italy this past January with three friends was memorable, in large part because of Audley. Our hotels were wonderful and located in areas that were safe and near attractions that we wanted to visit. The drivers Audley arranged for us were always prompt and the guides were very knowledgeable. Having our train tickets in hand before we ever left home was a time saver. We were especially grateful for good communication with our agent as we planned our trip and had many numbers to call if a problem arose, which never happened. I have already referred Audley to friends planning to travel abroad.

The wife and I used Audley travel for a 2 week South African/Zambia trip Nov 29-Dec 12. I have to admit how pleased we were with them. We started planning this trip back in Nov 2018. I was a little bit nervous at first because this trip was on my wife's bucket list. Our then rep Molly patiently went step by step on every detail of what we wanted in order for this itinerary to be tailor made and feel personalized for us. Around the time one of our in country flights was cancelled and we couldn't fly out until the next day our new rep Courtney gave us an additional beautiful panoramic tour to Hazy View to visit other sites along the way to our over night stay at a beautiful hotel and dinner that was paid by Audley for the inconvenience. My wife appreciated it because of the cancelled flight she was able to have a 6th drive on our safari and this tour was about six hours of beauty that we would have never seen. We loved being picked up with signs with our names on them at every airport once we landed in Cape Town until we landed in Zambia. Almost all our tours were private which was excellent. Some people may have seemed overwhelmed at first glance of the dictionary Audley sends you that details day by day everything you will be doing, who will meet you, where you are going, flight info, tipping, EVERYTHING!! But thanks to Courtney and our last rep Allie. They went through it with book with me and we thank them for every part of it. The last thing was the app which was also day by day brief planner from leaving Chicago until returning to Chicago. The conversion of Rand to US dollars and weather conversion was a plus on the app.

We really enjoyed working with Audley, and specifically Briana Maiocco, to plan our honeymoon. Due to COVID, we ended up working with Briana over the course of almost 2 years as we had to deal with delaying our wedding, travel restrictions, and a couple itinerary changes. Briana was incredibly helpful in planning our original trip to South Africa and Seychelles – she put together a great itinerary that let us hit all the things we envisioned doing and she had lots of insights & suggestions throughout. Unfortunately we had to postpone then adjust our trip, but Briana was again incredibly helpful throughout that process. She was always very detail oriented and kept us up to date on the changing travel restrictions, requirements, and recommendations. We ultimately settled on an itinerary that included a couple different locations in Seychelles and we ended up having a really great trip. Briana was great throughout the process – she was always super responsive, friendly, and helpful. We were definitely well prepared for the trip by the time we departed. We were very happy with her suggestions on travel, accommodations, and activities and felt like we always had someone to reach out to if needed while we were abroad.

From what we saw, Audley in general has strong relationships with local service companies in the countries they send their clients to. They really took care of all the little details like arranging for their local partners to meet you when you arrive, arranging for all your local transports & transfers, etc. They made things very easy for us & provided great service, which we appreciated.

I traveled with Audley on a 2 week trip to Thailand. It was an incredible experience! All of the excursions were amazing and high quality, the local guides were hospitable and spoke great English, and having private transfers took a lot of anxiety out of the trip. Audley gave us these amazing itinerary binders that had every last detail in there and even suggestions for free time. Would highly recommend this company!

It is the best private tour company ever! We had them design a tour for us to Rome Florence and Venice. We had six meetings over the phone and internet they scheduled our flights our hotels and transportation. We never had to worry we had all the phone numbers and a book that contained all of our travel information. It was fantastic!

We were a group of four people wanting to travel to Madagascar. We found several companies that offered tour packages but none were able to provide an itinerary that would work with our time schedule and places that we wanted to visit until we met Audley Travel. They offered us a private vehicle with a driver/guide and the exact dates that we wanted to travel. Our specialist, Mike did an excellent job matching the itinerary to what he would recommend and what I wanted to do. We traveled for two weeks and all of the accommodations and places we visited met or exceeded our expectations. A true test of how good a company is, is when there is a problem. There was a mechanical problem with the vehicle we were traveling in, the problem was fixed quickly and the response from Audley travel regarding the problem also exceeded our expectations. We will definitely refer, recommend and use Audley Travel again in the future.

I've traveled quite a bit but traveling with Audley was a completely different experience and I often found myself thinking "this must be how a celebrity feels". With my private driver, private tours and the overall care that went into every detail made me an Audley customer for life! I highly recommend it! My trip was northern India and Nepal and those were places that I wouldn't have ever went to as a solo traveler without knowing I was going to be well taken care of. They may cost a little more but the value and knowledge they provide as well as having piece of mind is worth every penny!!

My husband and I travel extensively and was reluctant to use a tour company! We used Audley for our trip to Morocco. Our initial contact, Sarah Collins, was amazing. She really listened to our requests and put together a package that suited us well. Our guide/driver, Hicham, was a friendly local who accommodated us when we wanted vere from scheduled plans. I was sick and missed a day in our itinerary - all involved at Audley worked together to ensure our stay was comfortable and we were able get us back on track with hotels and planned experiences. I’m so impressed with the service of this company and plan to employ their services again when needing a bit of guidance.

We were 2 Canadian couples travelling together to Thailand for the first time and wanted lots of hiking, snorkeling, an elephant experience, along with a few days in Bangkok. Our agent, Brittany from the Audley Boston office, took the time to listen to each couples’ wishes and did an outstanding job of building our 20 day itinerary. She took care of our flights, airport transfers, hotels, breakfasts, tours and guides plus gave us a pre departure orientation/travel guide that was very helpful. Brittany was knowledgeable, responsive, had great attention to detail and was a pleasure to work with.

The first seven days of our trip exceeded our expectations; we were delighted! But the real test of Audley came at the end of Day 7 when one of our group died suddenly.

Audley never missed a beat. They supported us every step of the way. They understood that we were not able to continue the trip and that our priority was to complete the mind boggling requirements of dealing with a death in a foreign country and to get home. Without hesitation, Audley assigned us a dedicated driver and guide to act as a translator with the local authorities. They ensured all of our ongoing bookings and flights were cancelled and found interim lodging until we were able to leave for Canada. They checked in with us daily and continued to follow up upon our return to Canada. They even arranged grief counselling for our newly widowed friend.

The professionalism and compassion of everyone connected to the Audley organization is truly remarkable.

We are so grateful to many people and wish to extend our heartfelt thanks to Alex, David and Brittany from Audley; the local Chiang Mai tour office and our guide, Asoepa, for being so sympathetic and amazingly helpful; and, the staff at the Na Nirand & Rachamankha Hotels in Chiang Mai who were so gracious and comforting.

I have worked with two Audley specialists on upcoming trips to India and Colombia, and I have been so impressed! They have been so helpful, kind and accommodating. The entire process has been seamless, and I look forward to working with Audley on many trips to come. Great company that puts customer service first and foremost!

My wife and I have booked with Audley travel twice. Our first experience was to South Africa. We had requested a hybrid experience- we booked some hotels ourselves( in Capetown) and they planned and booked other segments of trip( internal flights and safari lodges and trips, Victoria falls and Zambia). They were easy to work with and quite amenable to our "customized planning".

We booked again in 2017 Namibia ,and other than flights, they created entire self drive trip, car rental, lodges and excursions and activities. They even arranged a "handler" to whisk us through a busy Johannsberg airport because we had a short connection. They easy handled and reconnected us to all our plans when our flight was delayed one day at the start of trip.

I couldn't recommend them any more highly. Audley plans, and stands behind you the entire trip to ensure you have a wonderful experience.