AutoZone Auto Parts

Chris, the General Manager, was a life saver. We are traveling 4 hours from home when Check Engine light came on. He quickly diagnosed and had the part in stock. We installed the new part in 10 minutes and on our way. Thank you, Chris!! PS: diagnosis machine is free of charge. 5 stars thank you!!

Scott was very knowledgable, he knew exactly what was wrong with my car just by my explanation of the problem. As with everything I have to learn for myself so I went with a different solution. I was wrong and ended up going back to get the part that Scott took upon his own to order for the next day. The part was out of stock at his store. Had he not cared enough, I would have had to search else where. Thankfully he had the knowledge to know I would be calling back.
Thank you Scott

This location has provided expert customer service and perfect parts for nearly thirty years. Just rebuilt my car again, I am grateful to all the staff and manager Chris, at my Manatee Ave location. Car is running!!!!!! Many Thanks. 2024

Ed was great he put a new battery in my car and it started no bother after that

Ed S. Was so amazing! He checked my battery, found out it was trash and installed a new one, all under warrany. He was legit so happy for me when he found that out. My negative connection was so corroded, it took him a good bit of time and work to get it off. He did all of this while keeping me calm by chatting about our families and life. I've never felt so happy leaving a stressful situation. That man deserves the world.

Awesome autozone, very helpful and friendly employees, will keep coming back.

Absolutely amazing experience after one not so great with another company. Originally went to discount auto parts to get a new battery for my Chevy Silverado and had a horrible experience. I wanted into autozone on manatee Ave and was helped right away and Isaac was quick to help and had no problem taking out my old battery and replacing it with the new one. Absolutely astounding customer service and impressive work from Isaac doing what the other place said they didn't want to do. He even noted that my kids were with me and made it a point to be as quick as possible. I can't thank him enough and am so happy I walked into your store today and was able to drive home with a working battery installed in my truck!

I called the store prior to driving there to make certain they had the part I needed in stock. They did! I was pleasantly surprised upon my arrival to find 2 of the 3 employees on duty were knowledgeable FEMALES! It was a terrific auto parts store shopping experience!
:-)

Friendly service, knowledgeable employees… I will add that not all locations offer the same services or products . So, I would call a head to verify if the service or item is available at any location. Example code diagnostics was not available at this location ( Manatee ave, West Bradenton) With that said, this can apply to any business that provides goods or services.

This is the closest parts store to my house and the always have what my project truck needs

Excellent experience. I think young guy Grayson ? I can't remember his name
Super sweet

Tiffany at store 1222 did a GREAT job at helping me find what I needed and had absolutely amazing customer service skills through out the whole encounter. I definitely was impressed and plan to come back!

I stopped in a couple of days before Hurricane Nicole 2022 hit Florida to get new wiper blades for my Mom's 2017 Subaru. The gentleman that assisted in identifying and installing the correct blades was entertaining and helpful--making the entire experience fun and easy. I would definitely recommend stopping here for your auto parts needs because the level of Customer Care was awesome!

Traveling for R&R at the beach with my daughter and needed to replace our battery. The store manager, Chris, assisted us quickly and offered to change the battery for us. He completed the change quickly and efficiently and refused a tip. The service was above and beyond and greatly appreciated!

Inventory is super important to an Auto parts store and they are well stocked. Nice service staff to help you find what we were in search of and fairly priced. Store was also pretty clean and shelves well organized.

The last few times I’ve been into the store Tiffany has been so helpful a polite am got me everything I needed. You need more workers like her!

Tiffany was very knowledgeable when I came in and needed help with my headlights. Great customer service. Will be making this my go-to Autozone location.

I have to give a big shout out to Elgin, I can not say enough how amazing he was to help us out. Our battery died we had to walk there not only did he help us find what we need and give us advice. He gave us a ride to our vehicle even though he was getting off work. This place is lucky to have an employee like Elgin I would give him 10 starts if I could

Needed a battery and the gentleman was really friendly. He came out and tested the battery that I had in the car. It was bad as I expected so we went back in the store and he rang me up for a new battery. (Lil pricey)

Installed my new battery and I was good to go.

Only 1 con...the employees didn't wear masks during the pandemic & I'm literally a "little old lady". However, when I saw them running in & outside in the heat, I kind of understood not wearing the uncomfortable masks. Still, I almost walked out, but I needed a battery.
The 5 stars are for Steven, the employee who helped me. He went out of his way to take care of my truck needs, while helping 2 other customers out in the heat. All 3 of us had our hoods up & that young man kept RUNNING in & out of the store & back & forth between our vehicles. He took care of all 3 of us in the order of our arrival. I was the last 1 there, but still I was in & out in about 20 minutes!
Steven, thanks for your help, kindness & knowledge.
GREAT SERVICE! That's the reason I'll always shop AutoZone. If I still had my business, I wouldn't hesitate to hire Steven as a manager. I hope AutoZone pays him what he's worth or someone else will come along & take him away & that would be sad.
Thanks again,
Lindy