Zions Bank First South

This building is so fun to go in to! It is their first building ever & has a lot of the original work still. Staff is so sweet, friendly, & helpful! Love this branch.

Fantastic ATM!

REGARDING PARKING ONLY: Went to a show close by, used their parking... Took 45 min to get out of the parking facility. The pay system is terrible! It takes each person about 5 minutes to pay!!!

Best word to describe is WORSE! I ordered some foreign currency for my family trip. The guy who works there that answered the phone, geez…was horrible. He sounds like he hates working there. So much negativity. Btw the 1st south main is closed. No sign to direct customers to their new location. Ugh.

REALLY LOUSY ONLINE BANKING PLATFORM: What a disappointing experience. I had heard that Zions Bank offered quality service, and so, starting my new ventures in Utah, I opened accounts with them. The Zions Bank online banking platform is mired in outdated 1990's technology, with a very poor interface and confusing and poorly planned programs. For example, I opened an account and thought all was well--until I tried to wire out funds from that account. NO! You have to sign paperwork to be able to wire funds, and they need "wet" signatures--unless you fax it in! What is more 1980's than a fax? Do any of you have fax lines? How is that a superior document to a scanned PDF? Yet they WILL NOT let you email a scanned PDF of the same document. What do they prefer? MAIL. How ironic is it to MAIL "wet signature" documents via US Post--guaranteed to be received in no less than 10 days--to the Online Banking Center at Zions Bank. In the meanwhile, I'm trying to wire funds to increasingly impatient customers, and trying to close multiple deals--with NO HELP AT ALL from Zions Bank. I was told that their IT department WILL NOT SPEAK WITH CUSTOMERS at all. That tells me that they are a lazy bunch mired in outdated technology and literally "mailing it in" to make a paycheck. Frankly, THEY SUCK. If you're trying to do your business online, I have a strong suggestion to take your business elsewhere. If I had known this, I never would have opened accounts with Zions Bank.

It is absolutely infuriating that they will not do updates after hours, or even late at night. So on a Monday morning when it’s incredibly important to be able to access your accounts for the week, they run updates on their website and their app at the same time. Pathetic

This bank is worse than pawn shops. Our business loan had 10% pre-payment penalty even after 8 years!