Rite Aid

I was in a bad way. I had not brushed my teeth for nearly 24 hours. I could feel the fur building on them. I had to do something quickly. I made a pit stop at my local Rite Aid store in Wooster, OH and purchased a more than adequate toothbrush. The store was neat, clean, and the associate that I dealt with was very friendly. I will shop at this Rite Aid again.

I’ve always been greeted with a smile and have never seen any of the rudeness mentioned in a few other reviews. Their team works very hard at what they do.

Always happy w the pharmacy. They're always very busy but are very helpful and kind.

I am so beyond proud of these pharmacists!! They are taking on a ton of volume with other local pharmacies not being great. They continue to have a smile on their faces and go above and beyond for their patients. The stress they are under from open to close is immense, working in customer service and it amazes me how great they are still! Thank you!

I just felt the pharmacy staff needed a HUGE shout out today! I went for a vaccine, they were very short staffed and crazy busy. The staff, even with those circumstances, were above in their quality of customer service. They were all very kind, patient and attentive. I would recommend this pharmacy to everyone! Simply Class A+ Service.

I love this pharmacy. I have been a customer of theirs for over 7 years. All of the pharmacists are so friendly and helpful. Shout out to Seth, Kandi, Mike and Austin the pharmacists. Keep up the excellent work.

Friendly, Professional knowledgeable staff and Pharmacists.

Have never understood the negative reviews.
If you call ahead and utilize option three you'll be given accurate information about your prescription including when you can pick it up.

Or use their text messaging service to be notified of your prescription's availability. It also provides you with ability to pay. Therefore the prescription is ready to picked up without delay.

The major problem with any pharmacy is oftentimes caused by rude people who walk in with no prior warning and want their prescription filled immediately. This behavior causes long waits and frustrated customers who have to wait because of these thoughtless customers.

Then you have all too frequent customer who arrives at the window to pick up a prescription and asks numerous questions or worse, wants to add a new prescription or two. That's why you have long waits in the drive-thru.

To those who are upset regarding long lines at the drive-thru, if you see a long line, pick up your prescription in the store.

I know that many of us love the convenience of remaining in our cars but realize that long lines at the drive-thru are not being caused by Riteaid. They're being caused by uncaring customers. And, as stated earlier, you also have the option of leaving your home away from home in favor of using your feet.

Regarding unfriendly employees. I've never had one but I'm a glass half full person. Perhaps some of the complaining customer's glasses are half empty. If you're the latter, how would you, as a Riteaid employee after many hours dealing with unprepared and rude customers, start to react?

Maybe you're being treated exactly like you're treating the them.

From my experiences with Riteaid the complaints it receives are mostly caused by thoughtless customers who could care less that they have created long delays with their "me first" attitude.

If your complaints are pertaining to food and personal items. Riteaid is not a grocery store. They are providing those item as a convenience for you.

Don't like it. Visit Walmart, then you can complain about something else.

I have shopped at Rite Aid for over 20 years. I have consistently found the staff to be helpful, courteous and efficient. The store is always clean and well stocked with a wide variety of items. I'm highly satisfied with Rite Aid.

I stopped at this Rite aid back in September. I had severely injured my wrist and went in to get a sling. As I was checking out I started to pass out because of the pain. The two cashiers that were working - (Barb and Gail) were so helpful! They got me a chair, stayed up front, and called someone on my behalf. Sorry I'm posting so late but I ended up having surgery on my wrist and just got back to work (I work in Wooster). Thank you for having such great employees!

Can usually find what I need on sale, employees are helpful, and Rewards program helps bring costs down. The drive thru pharmacy is also a wonderful plus.

Update: things have improved here! The last few times I've been through the drive thru they've been really nice. Thank you!

My favorite place to go for the pharmacy. Rest of store I don't use as much but very clean and friendly staff.

Convenient, well organized. Rare that I find that they don't have what I need when I stop in. Good for the infrequent shopper.

Staff at pharmacy were super helpful and friendly

They are always friendly and great.

Very good store

Always fast and friendly staff

So sick

Good selection.