Cold Stone Creamery

Aside from the obvious that it is good ice cream, the hospitality and the care that the workers take for their customers is truly remarkable. I had came in to order my usual, a small cake batter ice cream with cookie dough and as I payed and left to go back to my car (It was 9:20 pm at this time) I had realized that I had lost my car keys. I went into a little bit of a panic, as I told the employees working there they took no hesitation into helping me. Searching every area, around my car, in the store and within my car with care. They took my problem into their hands with the same worries as I had, as if my problem was their own. After 10 minutes I had checked in my jacket pocket and I had found the keys were there, much to my own stupidity. A long tiring day can do things to a person. As I let them know, they showed no frustaration to my negligence and even as I offered to tip them for their help they refused. One of the workers had even seen that I had been stressed out, and offered to buy me a drink on him which I did not accept because their help was already enough for me. This location truly has good employees, who care for their customers concern.

I Come here at least 3x a month for about 2 yrs for their double chocolate.
It's nice when you walk in and the person waiting on you Is kind and smiles back. I don't normally ever get a good vibe because 98% of the time they seem to hate their job and made to feel unwelcome.

Today I purposely look at the girls ID because she deserves a awesome review.
Thank you for serving with a smile Haily.
You are new, so I'm hoping they treat you good so you'll stay.

This is the best Cold Stone location in Toledo! My daughter and I just stopped in, and we were fortunate enough to be served by Abby and Bri, who treated us like royalty! They were so kind and they really looked out for us. Highly recommend coming here for a visit.

Staff and manager were amazing! Over the top service and ice cream. Can't say enough good about Coldstone on Dussel and Ford in Maumee, Ohio!!

The staff was friendly and moved the line fast! They made the kids feel special when picking the goodies to go inside their icecream. I left a $5 tip on a $12 tab to show my appreciation. The store and restrooms were very clean.

Love cold stone creamery ice cream - extremely creamy and tasty. This particular joint has all the flavors, promotions, and deals of other joints. The staff is extremely friendly and helpful. Plenty of places to sit. High chairs available. But very impressed with friendliness and helpfulness of staff.

I ordered a custom icecream cake for my daughter's birthday. The online ordering system was very easy to use and it was ready for pick up. It was made as requested and was delicious!

Great staff. Easy to pick tye ice cream with toppings

It's Stone Cold so you already know the selection is top notch. This was my first visit to this location and there was a line, but the staff was friendly, helpful, and you could tell they were enjoying their job. Definitely worth the stop if you're in the area.

Best Ice Cream in town hands down. Everytime i need to get my Computer fixed or Phone i Drop it off at Simple Computer Repair, then go enjoy some ice cream. Best time is obviously Summer time!

This is the treat my grandsons always ask for when I go to visit them. Thanks for helping us make memories. Have always been pleased with our order and the customer service has always been very good.

Loved it. Man in front of us had a coupon he gave us. Grandsons loved watching them mix there combos together and we all loved our choices

My absolutely favorite ice cream place. [no exaggeration] Wonderful staff & location. This is the place for good quality and well priced ice cream. 👍 👍 👍😃😃

They have amazing dairy free products! You don't normally get choice at other place, and if you do it's usually serbet or vanilla and that's it. Love this place!

Very fast, and great customer service! Jay'Ree was the one who took my order and he was was really nice and helpful fast and he made my experience here at this location very nice. I would come back here. The location is Maumee ohio.

I love ice cream and they have the best and the best service and clean surroundings and don't allow any smoking.

Thanks for being so popular that I get to make money with y'all doing my food orders and I love my butter pecan ice cream milkshake you deserve 5 start you rock

When I came in the store, the line was at the door. The line went very quickly. The order was accurate. The service was great.

Only problem here is we can't get enough of the founders favorite, best staff best icecream

Excellent ice cream. Many flavor options, hard to choose. Custom made in front of you.