Jamestown Mattress Co.

I’ve waited 6 months since purchase to post review so I could give honest appraisal of the mattress. First, this is a rare company which totally lives up to their radio ads. Jason was a pleasure to deal with. He took the time to explain the differences of each mattress and answer our questions. He then left us alone to take our time to look around and try out each one. Absolutely no sales pressure! We liked all of them but loved their top-end foam mattress. We had a Lull foam mattress which didn’t hold up well over time, however Jamestown mattress are built entirely differently, with multiple layers (which can be changed for comfort) and much, much thicker. We liked the mattress so much that we bought 2! The best part: 2 of their top-of-the-line mattresses cost the same as one mattress at the big stores (where we shopped prior to going to Jamestown Mattress)! After 6 months the mattresses are the same as new and were greatly pleased with the comfort. Highly recommend. Shop around and then check them out.

This is our 2nd double pillow top bed, and we love the new bed as much as the 1st. We are still using the 1st bed, but now in our spare bedroom. The delivery date and time was spot on. Thank you Jason, he was very helpful.

I find the large mattress stores and furniture stores overwhelming when looking for a new mattress. Jamestown was exactly what I wanted. Jason stayed in my budget and showed me all my options with no pressure. Delivery was great too. Matt let us know in advance what time they would be here. Thanks!

We purchased a queen double-sided mattress from Jamestown Mattress. The buying process was great---no pressure, no up selling, just the facts. Price was right. Delivery was on the promised date, and in the first hour of the 3 hour window they gave us. Delivery guys were nice and got the mattress/box spring up the stairs of a 60 year old house with no problem. We will definitely recommend Jamestown Mattress to our friends.

Great store. I came in with a budget, and Jason did not try to up sell me. Delivery was fast and on time, very professional movers came in and got the mattress up a narrow hallway in no time. Mattress quality is excellent, I got a pillow top model and it was worth the extra money compared to a non pillow top. I would certainly go back again for another mattress.

My wife and I looked everywhere for a mattress. I saw other manufacturers cut-away samples so you could get a look inside at how they are made. These Jamestown mattresses are the same as beds costing 3 times as much, so don't be fooled. Top Notch Workmanship.
The bed arrived and the box springs were too short height-wise to fit properly in our frame. I called the salesman Jason, he offered to have new box springs CUSTOM BUILT to fit at their factory at No Charge. 2 weeks passed and delivery guys came back and swapped them out. Now that's fantastic (Customer Service).
The Salesman Jason is a knowledgeable, no nonsense, no pressure kind of guy and my wife and I felt super at ease shopping there.
Let's face it, delivery guys from companies can be shady and we all wonder who will be coming in our homes. Well, let me tell you, these guys were wholesome, hard working, patient and courteous. You couldn't ask for anything more. They bring in the new and take out the old no charge and don't leave a trace.
If your looking for a sweet mattress, look no further. A great experience from start to finish. If you appreciate Old Fashioned Quality and Service, it's alive and well at Jamestown Mattress!!!
Steve from Rochester

I am soooo glad that I was sent to Jamestown Mattress to buy my new mattress. Jason was very helpful on the phone and then in the store. Cody and Kyle delivered and set up my new bed, even putting on the zippered mattress cover. T will be replacing that with one from JTM at my 6-month turning. Thank you for superb service as I now look forward to many nights of great sleep.

The absolute best mattress store around. Where else can you go pick out exactly what mattress you want, how you want it to feel and then they build it for you (Locally not to mention) and you have the mattress in a couple of days. They have great prices, quality of products are top notch and the service is even better. I have purchased a few times from Jason and he is always super knowledgeable and very friendly. I wouldn't go anywhere else. Go check them out.

Our king size mattress from here has been amazing. It’s over 2 years old, we’ve loved it this whole time. Very affordable, great quality, and made here in WNY. No pushy salesmen like at the other mattress stores!!!

Jamestown is the only mattress store I recommend to people now.

We were well informed on the different mattresses. There was no pressure to buy. Very clean and friendly.

Similar prices and MUCH BETTER quality and service than any of the big box stores.

Quality products and quality service! Products made right here in New York state!

Nice store to shop at, Jason was very helpful

Great prices on matresses

Great customer service