Jack's Grill

I'm part of a college team, and we came in with a lot of guys after 10pm and they were the greatest for us, putting individual names on our orders, and being really friendly. Excellent service and kind people.

The food is really well priced and you get a lot of good food for good money. Definitely a place to stop in while you're in Ithaca!

An absolute gem of a place, located right near Cornell University. After hiking all through the Cascadilla Gorge and much of the campus, the group of us were very hungry and in need of a bathroom (none were to be found in any of the areas we hiked). We checked a couple other restaurants before we finally stopped at Jack's. The food was great, the service was quick and they even had restroom access. Should we be in the area again, I will certainly be heading back there. So if you happen to be in the vicinity, whether visiting there or a student, stop at Jack's.

Melissa was amazing and kind. The service was fast and friendly. It was nice to hear the college"kids" laugh and make plans. The food was perfect and worth every penny. This will definitely be our recurring date night spot.

Took my oldest daughter here while she was visiting for college. Service was fast and they were busy. Food came out perfect and we didn’t wait very long. Love a good burger place and this one hit all the marks!

This place is a vibe. Sometimes the workers are just ok, but if Matt or Andrew is working you’ll get top quality service. Both have helped me with minor order issues and have been very pleasant and engaged while doing so!

*Jack's Grill is a restaurant that I rank high for their delicious food and friendly service.* They have a diverse menu that caters to every need and will satisfy any kind of customer. The only downside is the price as it is quite high for the average consumer and the wait time. Nevertheless, the food is tasty and well worth the price and wait.

In addition to the food, I have to give credit to their staff as well! They have always been so friendly towards their patrons and are dedicated to improving their business and their practices which I highly commend.

I can understand some of the negative reviews; not every interaction and meal will be right all the time. But I believe that Jack's Grill deserves 5 stars and I hope people continue to support this business for years to come!

The honey chipotle chicken sandwich was bomb! I really appreciated the service. Cassie was everything a server should be and more. She helped with with the order and had some awesome reccomendations as well!

I love jacks sauce and the korean bbq burger. Allison is personable and attentive. Jacks has great late night food especially.

Convenient, the fries are really good, and the jacks sauce is even better, but whats best is melissa because she is my bestie!!!!!

Amazing food and even better service. The people are so nice and the chicken sandwich was top tier

Great service, great place. Shake is fire, food is fire. Always a good time, guy was super helpful.

The daily deals are a good price. The cheesesteak and cheese fries hit the spot

Very friendly staff clean and the food is very tasty decent price for Wednesday special will definitely recommend

Food was phenomenal, service was perfect. Honestly I'm from out of town and have not visited Jack's in over 8-9 years. Back in the good old days when you couldn't move, standing room only. Things change I guess. Kevin, you have done a great job keeping up with the times. First thing my daughter noticed was the use of your professional advertising. Strange I guess, shes 24. I'm 51 just use a marker a paper..lol thanks guys

Completely delicious. Ordered delivery and it was earlier than expected, the food was hot and the chicken wings are huge! My husband and I can't wait to try everything on the menu! Best delivery in Ithaca so far.

Food was really good. Spicy cauliflower was amazing. The only negative is that the service was extremely slow and they never completed the door dash to let me know that it was done.

Cassie was my server and she’s an absolute sweetheart! She was really funny and made sure all of us were taken care of even though it was a really busy night. I got Bo’s Burger and the Brownie milkshake and they were amazing. Honestly it’s my favorite place in collegetown now. Thanks for making our boys’ night awesome!

As a representative of the hospitality industry, great customer service is something I take pride in daily. The service I received from Jack's Grill certainly went above my expectations. The gentlemen taking my order was very polite and courteous over the phone. There was a promo code for first time users that did not work online. I then called to ask why it was not working and I was told that code is no longer valid. After explaining that the promo code is still advertise on the website, they went ahead and acknowledge the code anyway.There is no doubt that I just received such great service and not to mention the best wings in Ithaca :). Thank you Jack's Grill for a wonderful experience and I will definitely see you soon.

My favorite is the Mac Daddy burger - SOOO good. The Baja chicken sandwich is super yummy aswell. I Don’t know how this place gets these bad reviews. Every time I have gotten food it’s been super good and they have always been accommodating. They are big on specials and coupons, free kids food (burger, mac&cheese, or tenders) with a purchase of at least $10. Check out their Jacks Grill App they have a bunch of goodies on there.

The best milkshakes in town. Very nice and creamy, malty. Have ordered delivery food as well and always tasty.