CountryMax - Henrietta

Greg, at the register was able to help me out today, excellent customer service skills. Made me feel like I was 'family'. Nice and clean layout of merchandise on the shelves as well as displayed on the floor.
Joe

My family and I visited this location today and the manager was outstanding from the moment we stepped through the doors. We ran into her in the small pet room and she engaged with my children telling them information about the animals and even her own. I’d give her 10 stars if I could…. Keep up the great work Katie😉😊

Super knowledgable and helpful folks! Huge shout-out to Tanya who went above and beyond to answer questions related to tree care. Thanks for the expertise and assistance!

Country Max is such a fun and unique store. Not only does it have amazing gardening supplies and beautiful plants, but they have a retro candy and gift area, as well as snacks, drinks, clothing, footwear, and items for your pets, and unique outdoor decor. I also love checking out their live animals at the back of the store. They have all types of birds, and small lizards, and other animals. They also sell live foo for your pets and set ups and food for any new pet you take home. You really need to check out Country Max. It will be one of your new favorite stores I promise you.

Great place country farm style store. Fair to good pricing.

Very helpful staff!! I come here for all of my small animal supplies. Animals (especially small mammals) are very well taken care of and the selection is great. Always clean and organized with reasonable prices. Big box stores are a little cheaper but I prefer to shop more locally.

I went in for super worms at the Henrietta store on August 4 at around 2:30 for my beardy. And there was a associate that was very helpful and informative about the reptiles and fish, I didn’t catch his name. But he was awesome !! Kudos to him for being so informative!!!

I have shopped at the old and new locations many times and I find their prices for the products that I buy to be excellent. I can usually find most of the items that I am looking for and I find the new store to be well organized and well stocked. As for the knowledge of the staff it is no different than Petsmart or any other retail store. The older full time staff are knowledgeable on most all products, however, the younger part time staff have limited knowledge about products or their uses; I think this is to be expected. Common sense should tell most consumers that the veteran staff is going to be much more helpful when it comes to experienced knowledge. I find this a delightful place to shop and have found some truly unique items.

Yummy treats for dogs and love their self dog wash. All supplies are included except bring your own towel! The equipment all in good working order and the room and area kept very clean. Helpful and great staff too!!

How have I never heard of this place before? It's a small chain with great prices and a lot of selection. One thing that really stood out to me aside from the prices and selection is the animals for sale. They all look like they're very well taken care of. That's pretty impressive. It's not that big chains like PetSmart or Petco don't take care of their pets, but it's something that I definitely noticed here.

All in all, it has a pretty big selection and the prices are all pretty great. I highly recommend this cool little gem.

THE THEATRICAL RELEASE...
I really enjoy CountryMax especially since they have moved into their new store on W Henrietta Rd. The store is always clean and the staff are always friendly and there to assist without being bothersome. They have the best prices in town when it comes to our pet needs. They have a great variety of items for dogs, cats, small animals, horses, etc. They have a nice variety of live furry animals, reptiles, birds and fish as well. Check out CountryMax before you head to one of the other pet supply stores in town, I would bet CountryMax has what your looking for at a lower price.

THE DIRECTOR'S CUT...
Their new store on W Henrietta Rd is really beautiful. They have a very nice selection of pretty much everything animal, plant and beer making supplies. From habitats to bird cages, fish tanks, dog and cat food, toys and so much more. Their prices are probably the best in town for your pet needs.

We mainly use them for our dog treats and toys as well as their self service dog wash. If you bring your own towels it will only cost you $10.80 including tax. You get up to 25 minutes in the dog wash, but we have gone over a little bit and they didn't charge us, it was like seven minutes. They have two stations in a closed off private room. They provide nice high bathing stations with shampoo, brushes, combs, blow dryer and of course vinyl aprons so you don't get soaked when you fur kid wants to shake out their coat. If you don't bring your own towels you can buy an artificial chamois for an additional $2.16 including tax. I would recommend you bring your own towels.

The store is always neat and clean. The shelves are stocked well and tidy. If you don't see an item on the shelf you can ask a staff member and sometimes it may be in the back not pulled out of a new shipment yet. The staff are always friendly and helpful, they don't hover over you like other stores do at times. They will ask if you need any assistance and then let you shop if you don't or will be glad to help if you do.

Their dog and cat food variety is quite large, both wet and dry. They carry several organic and holistic brands such as Wellness, EVO, Fromm, Taste of the Wild, Core and more. They also carry Fresh Pet as well. They have a wide variety of dog and cat toys, leashes, harnesses, leads, chew toys, raw hide, etc.

CountryMax also has your beer making needs covered as well. I am not greatly familiar with the lingo so bare with me. They carry a variety of yeasts, kettles, bottles, caps, cappers, hydrometer and other supplies.

They are not limited to just small animals, dogs cats and such. They also have items for horses, chickens, birds, fencing, plants, shrubs, and so much more.

Overall, I would recommend before you head to those other local pet stores check out CountryMax on W Henrietta Rd. It may save you some money and who doesn't like that? Even if you just want to window shop go and check them out. They are also a very pet friendly store. So bring your furry, scaly, feathered or I have even see a turtle walking with their humans.

Thank you for reading my review. If you like it please click on that "Like" button below, it is greatly appreciated.

Adorable atmosphere with everything to meet your pet or other animal's requirements plus a wide selection of seed and accessories for the wild bird watcher. They also carry plants, shrubs, and small trees along with anything needed for landscaping your gardens and yard. Enjoyable place to shop!

Countrymax has made huge strides in this field, each new store built nicer then the one before it. The fact they have kept the original farmstead barn up on the property AND semi restored it speaks volumes of their integrity and respect for the area they develop. The nursery was very high end, with healthy plants, wide variety and very interactive customer service. Highly recommended for your pet food and lawn and garden needs!

We shop here for almost all of our pet needs. Their prices are usually significantly lower than petsmart/petco, and they have a great selection of foods. What I really love is the self dog wash. For $10 you can bathe your dog in a raised tub with an adjustable spray nozzle, and two shampoo choices right in the tub. You have to bring your own towels (or pay extra for one of the shams they can provide) but this is the best self wash in town.

Benny is very helpful! He went above and beyond to help me find the correct product over the phone, when he could have easily said "no we don't carry it, sorry" and instead spent 15 minutes helping me search online for the correct thing! I was blown away by his kindness in taking the time to help me when I wasn't even in the store. Made my life easier, thank you Benny!!

Country Max is our favorite pet store. Small town feel but has everything you'll need... From bird food to your new small pet. Customer service is always great too!

What an amazing selection of plants! I wish i had come here first, but next year i wont be shopping for my garden plants anywhere else! Super friendly staff and great prices!

Went in for my kids first pet (a hermit crab). Dealt with Jordan for the crab and supplies. All I can say is wow! she is so passionate and knowledgeable, the whole process was painless and a blast! Thank you!!

this was my 2nd time purchasing fish and supplies for my tank. the staff were very knowledgeable on the fish they had and answered all of my questions. Very clean. animals are all very well taken care of.

Always great. Had to share the rainbow picture 😊