Trustco Bank

The absolute best in the business! Berkley is always helpful and efficient. All of the employees are kind and helpful! I always leave there feeling valued and important. Best bank!

Assistant manager Mackenzie was extremely helpful to my wife and I in helping us finance our summer home. She went above and beyond working with the Title company to ensure that our monies and our paperwork were were securely notarized and sent to the proper people involved in the closing.

I've been with trusco for years now and am sincerely grateful to have them as my bank. Definitely the most pleasant and kind employees I've encountered, very knowledgeable and super helpful. I'd give more than a 5 star rating if possible.

Without exception the best managed bank in Columbia and Greene counties.

Really help full staff and always welcoming with smile

The staff at the Catskill branch are very friendly and always helpful in accommodating my request. A special thank you to Paula from the penny man.

Trustco has always been my bank! Great employees, very friendly and helpful!!

Very friendly service. Accommodating

Trustco West side is the best
The management and people are out standing

The people are very professional and always give top rate service .

Very pleasant staff!!

My brother, an 87 year old veteran and 35 year customer of this Trustco branch died a poor man earlier this year.

In paying off his funeral services balance with the funeral home and other debts, his account became very overdrawn 2 months after his death.

His daughter, who managed his affairs told me this was an honest oversight and she fully corrected the matter within 2 weeks of getting the call from this bank's rep.

The bank's representative and the branch manager were not kind at all to my niece and dishonored their customer, my brother, by never once offering a condolence to my family about my brother's passing. Doing so would have been the moral, professional and compassionate thing to do to demonstrate their concern about their long-time customer, but no - not here. All they cared about was getting their money. Disgraceful experience for my family.