Ruby-Gordon Home - Henrietta

We were looking for a mattress when we went there. It was our first time there. The sale rep was really helpful and helped us a chose a mattress. We did not want to spend a lot of money for the mattress since the ones on display were $2k+. We told him the same and he took us to his labor day sale section with few mattresses on a very reasonable price. We have got the one shown in photo. We've used it for over 2 years and its still a great and comfortable mattress. I believe it was for $600 for a queen. Most mattress places does not display an economical mattress but if you are on a budget and want to try out a mattress before buying then this is a nice place.
We ended buying another mattress from there for guest room and its awesome too.

Going out of business sale! Matt helped us out today. He read us like a book when we walked in. We didnt need someone following us around and telling us everything. He let us free roam and we shouted when we needed him. Would go back in a heartbeat, if they weren't closing.

Stopped by Ruby Gordon’s the other day in search of a bedroom set. Vanessa and Brian were very helpful. They put together a package for us and we bought it. Beautiful Amish set. So excited. Went back today and Vanessa and Brian are helping with another purchase. My mom bought a recliner as well. If you are looking for great people to work with and beautiful furniture Ruby Gordon’s is the place to go.

I bought a bedroom set and 2 different living room furniture from this store. Great prices and it was a pleasure working with Mary Ann and Brian the store manager. I recommend both of these individuals if you are in the market for furniture especially Brian because he will work with you on the price.

Kyle & Leon did a great job with the delivery of my new 3 piece sofa.

Thanks guys

We went to Ruby Gordon to buy a couch and ended up buying a couch, chair, end tables and lamps. Vanessa was very patient with us and supportive of our choices. The next day we went back because we changed our mind on the couch color. Because we picked a different color, we then had to re-pick the end tables and lamps to match. We didn't leave until after closing two nights in a row. Vanessa was right with us the whole time showing us different options. Store manager, Brian worked with us pricewise to get us to the price range we were looking for. If you want a non pushy, honest, hard working employee to help you ask for Vanessa.,

We went to Ruby Gordon Henrietta store for furniture. I was undecided on type or color but Wayne was super helpful. He came to our house free of charge with samples for color and to measure for size. When it arrived we couldn't have been happier! It looked awesome! Their manager Harry, our sales rep Michele and the entire staff were courteous and helpful. I had to wait a little longer for the furniture to deliver due to covid delays but it was totally worth the wait. The customer service there was above and beyond!

I moved to a new house and unfortunately my bed (headboard) and dresser wouldn't fit up the stairs so it was time to find a replacement set. I have shopped at Ruby Gordon before and they have provided excellent customer service in the past. I had another excellent experience. The salesman Taylor greeted me at the door and asked how he could help. He brought me over to the bedroom sets and left me alone for a little bit to check them out. When he returned. he asked if I had any questions. He was very knowledgeable and didn't try to up-sell me or use pressure sales tactics. I found a great bedroom set at a very reasonable price. I highly recommend Ruby-Gordon for your furniture needs!

Bought a bunch of stuff during their closeout sale. Got a good price on a number of items. Chuck worked with us for quite a while as we decided on what we wanted. Just the right amount of sales attention. Enough to answer our questions, but not too pushy.

I am proud to be A Ruby Gordon furniture owner! Yesterday July 11 th 2023 Brandon ruby Gordon store manager realized the 4 chairs to kitchen table set wasn't delivery .Brandon, Ron , David are thee best awesome personalities employees as managerment. As other stores employee's such as Kia upmost extremely great sales rep..Holley & Vee are also loyal employees too

Had an excellent experience with Mary Ann. She was the manager on duty today and took excellent care of us. She listened to our needs and worked with us within our budget. Highly recommend.

We were greets by Ron Bonczyk. We were looking for a particular fabric and color to match our existing furniture. Ron was very knowledgeable of the store and it’s inventory and took us rite to what we were looking for at the price we wanted to pay. Our next furniture purchase will definitely be at Ruby Gordon.

We went to buy a mattress. We already knew which brand and style we wanted, so we were prepared. (We wanted to avoid sales pitches.)

Michelle Cuebas came over, helped find the specific mattress, and we fell in love with it. She wasn't pushy nor did she try to talk us into upgrading to a more expensive model. She was friendly and personable.

We decided to ask about basic bedroom furniture. She showed us what was available and we picked out what we wanted. Since I planned on checking out a mattress at another store, we didn't commit though we pretty much made up our minds, but we wanted to be sure.

We came back soon after, ordered everything at a great price, and signed on the dotted line. Michelle made it easy and painless. We didn't feel like we had just been dollar signs. We were comfortable and confident in our purchases, and we believe Michelle helped us feel that way.

Great store. Larry was a great salesman who made the whole experience wonderful and easy.

This is the second living room set we have purchased from Ruby Gordon and we had excellent experiences both times. The sales manager, Glenn was very helpful without being pushy at all. Gave us an idea of where things were, that we were looking for, then knew the right time to check on us and if we had questions. We purchased a second couch for another room because of how easy they were to deal with. Also they had what we wanted in stock and delivery will be in 4 days, even in the Covid era, which is awesome.

I recently visited the Ruby Gordon in Henrietta just to browse but ended up purchasing a fantastic sofa and had exceptional customer service. I thought the store was still open, but apparently it had just closed for the evening. They were so gracious and inviting that they not only allowed me to shop but were friendly, warm, professional and welcoming. Cheyane and the Manager both answered our questions fully and I never felt rushed. The finance lady also stayed just so I could complete my transaction. I believe is supporting local and I definitely endorse Ruby Gordon and will absolutely be a return customer.

We shopped several of the local furniture stores looking for new living room furniture. The experience at Ruby Gordon was by far the best. Michelle Cuebas is awesome and I highly recommend working with her. She was great to work with during our time in the store and very responsive to emails. We have subsequently gone back to purchase additional furniture through her and will continue to do so for any future furniture needs.

We needed to find a bed and mattress at a reasonable price. Ron was so helpful and really made us feel welcome. After finding exactly what we needed, he worked with management to secure a price that was fair and within our budget. Check them out when you want new furniture.

Ron was immediately friendly and helpful as my family and I shared that we were looking for living room furniture. Through our casual conversation he quickly understood our needs and gave us several options to look at and consider. We decided on beautiful and functional pieces and were very pleased with our choices. Ron and the financial team were knowledgeable and able to find the best plan for our budget. We have purchased from Ruby-Gordon in the past and will definitely continue in the future. We highly recommend this local and family owned business.

We purchased our loveseat and took advantage of the design services. Our sofa was delivered yesterday and we were so very pleasantly surprised and please with the results!! A wonderful experience from design choices to delivery!!