Great Lakes Ace

Been to this Hardware store many times over the years. They almost always have exactly what I need. The staff is knowledgeable and helpful. The prices may be slightly higher than the big box stores yet I prefer to support local hardware stores especially this one. I actually will drive from Dewitt to find what I need due to their great staff and inventory of items. Several years ago I purchased a Weber grill. They assembled it and delivered to our home for no charge!

Everyone is so helpful and knowledgeable at this location. Lori went above and beyond in me find the things I needed for a dryer gas line repair. She's helped me before too and she always knows her stuff. I really appreciate the handywomen that work there!

I had a big painting project and Jamie was so helpful and patient! I had to go back several times because I could not find the right color (my fault 🙄) and every time she treated me with kindness and gave me good recommendations/suggestions. If you need paint, and you go to this store, I highly recommend working with her!

Feels like your friendly old hardware store. Staff is very friendly and glad to help whenever and wherever they are able.

Last week I was in your store for a few odds and ends. Because of my health I had to sit down as soon as I walked in the door. Almost immediately Chelsea was there to ask if she could help me find what I needed. She went above and beyond searching several departments to get everything I needed and was very pleasant. In short she is the model employee and I will be looking for her the next time I visit my local Ace Hardware Store

Ace is the place with the helpful hardware folks! The store was really clean when I went there! I was greeted with a smile and asked how he could help me. He walked me to what I needed and asked if he could help with anything else. GREAT PLACE!! I was even surprised to see the hardware store sells cookware!

(Side note: I did buy a bag of cherry sours. Didn't taste like cherry or sour. If you like the candy, you know what I'm talking about. Some places can make them great. Whatever company this was failed.)

They have a great selection of BBQ spices and rubs! Love that they carry Meat Church products as well!

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Prompt, friendly service

They had almost everything that I needed for my project and I didn't have to visit a ton of stores to get all of my supplies

I like the customer service that they provide. The employee are really friendly and helpful. I just nearby my home and convenient to buy products from them.

Nice selection at good prices. Staff helpfull

As always, Ace was the place with the helpful hardware people. I was greeted three times between the front door and the garden hose repair couplings in aisle 21:) where I found exactly what I needed in three price and quality ranges.

Exceptional delivery service. Reminders and tracking provided and a phone call to let me know when they were 10 minutes out. Fully assembled prior to delivery and propane tank connected on site. Very happy with these guys and our new Blackstone.

I am extremely satisfied with the help desk at this store. They answered my questions and went above and beyond to fix my plumbing issue. Mark is a great asset to the store. 10/10 I will definitely be back for any more home improvement needs.

No matter what you need, you can always find it at Great Lakes Ace. They're incredibly nice about helping out this new homeowner and are entirely ok with you bringing your well-behaved and leashed dog inside with you. (I only do this when it's not busy and need to get a few things!)

Went in to pick up a lawn mower and left with a whole lot more. We interacted with four Ace employees while in the store and each one was wonderful. From the manager to the cashier to the guys who helped us load the car, they were friendly, kind, and more helpful than I've found anyone in any store in years. I have a few hardware stores closer to home but after today I'll drive the extra 15 miles to Frandor for important purchases.

Didn't have what I was looking for that day. I did find something else I wasn't expecting. Friendly and helpful staff.

One of THE MOST helpful staffs of any store I've purchased things from. A great addition to Frandor and a frequent stop for any of our home needs.

Ace in Frandor is exceptional. The employees are very knowledgeable. That's the reason we shop there. They're so helpful, and they know what they're talking about. You don't find that kind of service anymore.

Very clean store very freindly staff and had what I needed for a reasonable price will definately go back again

Nice little ace hardware. Parking is so so. Service is good. And inventory is decent.