First Financial Credit Union

Great service. The guy at the front is very nice. I see a lot of 1 stars but everyone's trying. Just be patient. That's what I got to say

Great customer service from this bank! I have worked with both Stephanie and Lori and they have been a huge help working with me on my mortgage, heloc and helping me to open a business account!

This place is wonderful. I have been a customer for 3 years. Never had an issue needed loans. Increasing loans not a problem This is the only place I was able to find a line of credit. Thank you, Irene, you're the best.

I was stuck between a rock and a hard place especially after the flooding in north Chicago. I applied for a loan with James who was outstanding. I was able to apply and get approved quickly. Sonya was instrumental in getting the final details set for me. She was patient and so caring. She gave me excellent service. I highly recommend First Financial Credit Union. They make everything easy.

FFCU has been so very helpful to me whenever I come in for anything. They have great customer service here. Sonya and Irene went above and beyond to assist me with help getting financed for an auto loan. Thank you again FFCU for having such a helpful staff. Highly recommend this credit union.

***Update***
Management team reached out to us right away and cleared everything for me and my mother in-law. There was definitely a confusion and with everything cleared up, we are really happy that we came to First Financial Credit Union. I would suggest asking questions no matter how uncomfortable it can be sometimes. I am glad there was someone there that speaks Spanish that explained to my mother in-law a second time.

***Update***

I spoke to a rep via Phone letting them know that my mother-in-law wants to open a secured Credit Card, and they gave her something else. Over the phone, they told us that there are Spanish reps that will be able to help her with the language. This is unbelievable!

First timer here and Irene was excellent. Fast communicator, very outgoing and kept her words as promised. Closed on the deal ahead of time. Highly recommend!!

FFCU is an absolutely amazing Credit Union! I have previously done an auto loan refinance, and now a new car loan with them and the experience has been fantastic! Their team is extremely friendly and helpful, they respond quickly to calls and emails, and they've made both processes quick and painless. Most importantly, I ended up with a smokin' hot rate both times! I can't say enough good about FFCU... if you aren't a member yet, what are you waiting for???

Proverbs 18:24 - A man that hath friends must shew himself friendly: and there is a friend that stickers closer than a brother....First Financial Credit Union has been that unto me each time I have called for advise or help and I Thank You!

Great bank! The only bank that trusted me with a loan. Will never go anywhere else now. These guys are solid. Employees are all great, too!

Very pleased with this credit union....dont live that close to the branches but I receive EXCELLENT CUSTOMER SERVICE on the phone...

I've been a member for several years they are so friendly great staff

Great customer service, they go above and beyond to assist their members!

The one and only best credit union. Great customer service

This is one bank that I know that will work with you financially to help you reach your goals.

Such a nice bank and customer friendly.

Friendly knowledgeable staff.

Great credit union.

A bank you can count on...

Tengo 15 años de estar ligado a firstfcu,y siempre he obtenido la ayuda financiera; gracias a ellos he logrado salir adelante.